Hearthstone crashing on iPad

Technical Support
44

Hello everyone,

I just wanted to provide some updates on the situation.

  1. Devices with less than 2GB of RAM may experience frequent crashes. This will impact iPad Mini/iPad Airs mostly. There’s also been reports of this with iPhone 6 devices.
    Note: This may potentially be impacting iPad 6th & 7th Gen with 2GB or more memory.

The issue above is still being looked into. If you are on iOS 12.4 and below, and the device can be updated, please check for any iOS software updates. This may be a hit or miss, since this was an older fix from awhile ago but worth a try if it can help some of you on these reported devices.

  1. iPad Pros are crashing when matching into a ranked game.

Our team have found a fix, that will be pushed as soon as the tests are completed. Please check for upcoming updates for Hearthstone and patch notes.

Thanks again for your reports! we will continue to update as we have more information.

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