[Mac] Shop always closed after 29.2 patch

Technical Support
1

My shop always closed after 29.2 patch, I can’t fix it.

6 Likes
2

Same here, reinstalled everything etc to no avail…

3 Likes
3

same problem can’t access arena because shop closed

2 Likes
4

So after the last update my shop is closed.
My arena run ended and i got a ticket witch i was able to use but after that no more arena for me.

I’ve tried all the essential tricks i can like re-install, log out/in etc but nothing is working cause the problem looks like it comes from the server…
Please do something about it…

5 Likes
5

Same problem here, on Mac. The store is closed and arena is unplayable (doesn’t allow me to buy a pass). And it also seems like in the ranked game I’m playing against bots. Interesting enough, when I switch to America’s server, everything works fine. I’m located in Europe.

3 Likes
6

Exact same problem for me

3 Likes
7

Unable to play Arena since update because shop closed. Mac user (Paris, France). Spent 2-3 hours reinstalling everything, clearing cache and writing a support ticket. Soon weekend and no words from Blizzard. Let’s go already!

2 Likes
8

same here…Mac. Has not let me in since update

2 Likes
9

exact same for me. The shop has been closed for the past few days

1 Like
10

Same here. I’m trying to play on Mac. Since last update, I can’t buy pass for the arena run.

2 Likes
11

any updates on this topic?

1 Like
13

Hi all,

There is a known issue with the shop currently affecting the Mac Desktop client and you’ll need to use the web or mobile client for purchases while we work to address it.

For more info and updates on this, and other currently known issues, please keep an eye on the topic over here:

Thanks, and apologies for the inconvenience!

1 Like
14

8 days on and shop still closed. Any hopes of fixing the problem in het near future? Cheers

2 Likes
15

Hi! It cant be this hard for u guys and coders to fix this problem? I only play Arena… and now i cant play… And i wont play on my IPHONE… Please fix this with a small update for Mac players??

2 Likes
16

yes same here. do something plz. has been 9 days already…

2 Likes
17

So, it has been 15 days since the last patch, you released 1 battle.net update and 3 hearthstone updates (very small around 10mb) so far and yet the shop is still closed.
I don’t know if that’s because of the acquisition from Microsoft (messing around with MacOs users) but i know that if David Brevik was still there, you (the developers team) would have to choose between going home (for good) or stay there and work until the bug is fixed. No matter what the story is, this bug here shows how low the company has gonne.

6 Likes
18

The shop is still closed for Mac users can someone please sort this out got some gold that I want to spend on packs so I can Enjoy playing with the new cards please sort this out the sooner the better Blizzard!!!

1 Like
19

same here, couldn’t fix

1 Like
20

when is this getting fixed? it’s been 2 weeks

1 Like
21

I have this issue as well…

I recently got into mac, I want to buy the new Ner’zhul skin, but I don’t want to dust off my Windows PC… the battle.net client doesn’t offer Hearthstone skins.

2 Likes