Your account needs to be updated. Please restart the game

Me too after this new update i cant log in my id Joes#1999 idk for how long we need to waiting

I just down load the update in my pc and its work now in my phone

Same for me. Didn’t check other servers, but EU not logging in, says I gotta update my account. Please fix :slight_smile:

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Update: Worked like 20 seconds after I posted (Fixed itself?)

battle.net installed an update - now I get this same error (EU server)

Hey guys! We are currently investigating this and it should be fixed in the near future, please bear with us. We apologise for any inconvenience caused.

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same here, new register acc can launch the game. My main acc in Eu serve doest work from last evening. so sad

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Both my pc and mobile not working

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same here,please fix this

I still experiencing the same issue.

I have the same problem on PC on mobile works fine.

Boys(and ladies), update the game on your phone and then launch the game on your phone. After it finishes downloading the update within the game on your phone, the game will start working on your pc as well. At least that worked for me, please pass along the help and repost if this helped you.

4 Likes

Thanks. That solved it.

i cant launch even with my mobile phone

Can’t login even on mobile, game just says server problem logs out and then upon restart have to login to blizzard again and loops.

Can’t start the game on iphone. It’s too bad to know that I just topped up and bought the card pack. I am logged in from the UK. The problem occurs when I update the game from the Apple Store. Deleting the game and reinstalling it still doesn’t fix it. Disappointed with Blizzard.

2 Likes

Does Blizzard (Activision) have ETA for this fix?

Same here, my usual server (Asia) doesn’t work but other work just fine

I can’t start the game since the new patch of the game. I’ve a message like this : “NS:NGRESULT DATA MIGRATION OR PLAYER ID ERROR:314:0” and can’t log in the game i tried on mobile same as well.

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That didn’t work. I’m getting the same error on my phone. :thinking: