[MAC] HotS keeps quitting unexpectedly at start!


#1

I try to launch HotS from Battle net but when I try, it gives error “Heroes quit unexpectedly”.

I have reinstalled HotS and Battle net and have rebooted several times. No change.

Been playing this game for years with no issue on my Mac Book Pro.

What is the problem here??


#2

Good morning Scarcity,

Please try the steps from this article here to get this sorted.

Kind regards


What’s your opinion?

https://www.surveymonkey.com/r/Kiemmaki


#3

All these steps dont work and ALL MAC users have the same issue. No MAC players can play HoTS…already Day 2

What will you do to solve it???


#4

Im on a iMac as well and the game keeps crashing when I tries to start the game. Started after the patch.


#5

Hello, same here. Started after recent patch, maybe because some Mac optimizations mentioned in patch notes. Anyway here is error stack trace

Process:               Heroes [33041]
Path:                  /Applications/Heroes of the Storm/*/Heroes.app/Contents/MacOS/Heroes
Identifier:            com.blizzard.heroesofthestorm
Version:               2.43 [72191] (72191)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Heroes [33041]
User ID:               502

Date/Time:             2019-02-13 14:51:20.964 +0200
OS Version:            Mac OS X 10.14.3 (18D109)
Report Version:        12
Anonymous UUID:        438BB17A-052E-3F7E-D81B-9BB4D1C6F7EC

Sleep/Wake UUID:       DC0B4954-F37C-4A87-B3F2-6EA9ABDD7582

Time Awake Since Boot: 170000 seconds
Time Since Wake:       23000 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: _LSContextInitClient queue

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Application Specific Information:
__cxa_guard_acquire detected deadlock
abort() called

Thread 0 Crashed:: Dispatch queue: _LSContextInitClient queue
0   libsystem_kernel.dylib        	0x00007fff7583923e __pthread_kill + 10
1   libsystem_pthread.dylib       	0x00007fff758efc1c pthread_kill + 285
2   libsystem_c.dylib             	0x00007fff757a21c9 abort + 127
3   libc++abi.dylib               	0x00007fff72e22231 abort_message + 231
4   libc++abi.dylib               	0x00007fff72e1fea3 __cxa_guard_acquire + 237
5   com.blizzard.heroesofthestorm 	0x0000000100da9623 0x100000000 + 14325283
6   com.blizzard.heroesofthestorm 	0x0000000100db3db5 0x100000000 + 14368181
7   com.blizzard.heroesofthestorm 	0x0000000100dbe7e4 0x100000000 + 14411748
8   com.blizzard.heroesofthestorm 	0x00000001027edf5e operator new(unsigned long) + 14
9   com.apple.LaunchServices      	0x00007fff49bc461b invocation function for block in _LSGetSessions() + 122
10  libdispatch.dylib             	0x00007fff756abdcf _dispatch_client_callout + 8
11  libdispatch.dylib             	0x00007fff756ad515 _dispatch_once_callout + 20
12  com.apple.LaunchServices      	0x00007fff49adf594 _LSGetSession(unsigned int) + 120
13  com.apple.LaunchServices      	0x00007fff49adf4ef _LSCopyLocalDatabase + 31
14  com.apple.LaunchServices      	0x00007fff49adf000 invocation function for block in _LSContextInitClient(LSContext*) + 60
15  libdispatch.dylib             	0x00007fff756abdcf _dispatch_client_callout + 8
16  libdispatch.dylib             	0x00007fff756b7a2c _dispatch_lane_barrier_sync_invoke_and_complete + 60
17  com.apple.LaunchServices      	0x00007fff49adee4c _LSContextInitClient(LSContext*) + 192
18  com.apple.LaunchServices      	0x00007fff49adebcc _LSContextInit + 185
19  com.apple.LaunchServices      	0x00007fff49b188b2 _LSCreateDeviceTypeIdentifierWithModelCodeInternal(__CFString const*, unsigned char const*, unsigned char) + 39
20  com.apple.SystemConfiguration 	0x00007fff546bcab1 SCDynamicStoreCopyComputerName + 409
21  com.apple.CFNetwork           	0x00007fff47405c52 -[NSHost localizedName] + 90
22  com.blizzard.heroesofthestorm 	0x0000000103c5612e 0x100000000 + 63267118
23  com.blizzard.heroesofthestorm 	0x0000000100da96bb 0x100000000 + 14325435
24  com.blizzard.heroesofthestorm 	0x0000000100da7aad 0x100000000 + 14318253
25  com.blizzard.heroesofthestorm 	0x0000000100dac673 0x100000000 + 14337651
26  com.blizzard.heroesofthestorm 	0x000000010000c2a5 0x100000000 + 49829
27  dyld                          	0x000000010fb50cc8 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 518
28  dyld                          	0x000000010fb50ec6 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40
29  dyld                          	0x000000010fb4c0da ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 358
30  dyld                          	0x000000010fb4b254 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 134
31  dyld                          	0x000000010fb4b2e8 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 74
32  dyld                          	0x000000010fb3a774 dyld::initializeMainExecutable() + 199
33  dyld                          	0x000000010fb3f78f dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 6237
34  dyld                          	0x000000010fb394f6 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 1154
35  dyld                          	0x000000010fb39036 _dyld_start + 54

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x000000010fbee5c0  rcx: 0x00007ffeefbfac08  rdx: 0x0000000000000000
  rdi: 0x0000000000000307  rsi: 0x0000000000000006  rbp: 0x00007ffeefbfac40  rsp: 0x00007ffeefbfac08
   r8: 0x00007ffeefbfaac8   r9: 0x00007ffeefbfaca0  r10: 0x0000000000000000  r11: 0x0000000000000206
  r12: 0x0000000000000307  r13: 0x0000003000000008  r14: 0x0000000000000006  r15: 0x000000000000002d
  rip: 0x00007fff7583923e  rfl: 0x0000000000000206  cr2: 0x00007fffa84d3188

Logical CPU:     0
Error Code:      0x02000148
Trap Number:     133


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0x7fff64fa4000 -     0x7fff65019fff  com.apple.Heimdal (4.0 - 2.0) <D99FF31F-6310-3D80-8AE3-64934385AC11> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff66409000 -     0x7fff66410ffb  com.apple.IOAccelerator (404.2.2 - 404.2.2) <2F099589-DBE9-3442-AC93-F4AB363482A0> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelerator
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0x7fff66842000 -     0x7fff66871ff7  com.apple.IconServices (379 - 379) <694E17A6-471B-3C57-92D6-ECC4295FB859> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
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0x7fff66b11000 -     0x7fff66b24fff  com.apple.security.KeychainCircle.KeychainCircle (1.0 - 1) <DC6F5E18-3411-32AF-B395-AFC110C74A63> /System/Library/PrivateFrameworks/KeychainCircle.framework/Versions/A/KeychainCircle
0x7fff66b40000 -     0x7fff66c37fff  com.apple.LanguageModeling (1.0 - 159.15.15) <34609F31-4DA1-3881-8947-85BEA7AFC938> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/LanguageModeling
0x7fff66c38000 -     0x7fff66c79ff7  com.apple.Lexicon-framework (1.0 - 33.15.10) <07E008F3-E823-333B-8B41-A46024AB0561> /System/Library/PrivateFrameworks/Lexicon.framework/Versions/A/Lexicon
0x7fff66c80000 -     0x7fff66c86ff7  com.apple.LinguisticData (1.0 - 238.23.4) <F6AA7095-3975-3C76-9833-BBE955EFEBD7> /System/Library/PrivateFrameworks/LinguisticData.framework/Versions/A/LinguisticData
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0x7fff67606000 -     0x7fff67639ff3  com.apple.MediaKit (16 - 906) <AA899ADE-7163-3F27-9996-14FFA6506BFD> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
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0x7fff67ade000 -     0x7fff67c48fdf  com.apple.mobiledevice (988.220.5 - 988.220.5) <A25BCF3A-2FCB-39F2-AC8E-BCBD36FC4F20> /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevice
0x7fff67c49000 -     0x7fff67c64ff3  com.apple.MobileKeyBag (2.0 - 1.0) <663E513E-CE91-3474-9108-77DF844F17BA> /System/Library/PrivateFrameworks/MobileKeyBag.framework/Versions/A/MobileKeyBag
0x7fff67cf2000 -     0x7fff67d1cff7  com.apple.MultitouchSupport.framework (2410.5 - 2410.5) <3A712911-F672-3BB3-B62B-A2A7BADF3578> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
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0x7fff70433000 -     0x7fff70440ffb  com.apple.TCC (1.0 - 1) <81F88B91-49C1-36E7-8A39-C4BD654EE942> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff706b3000 -     0x7fff7077aff7  com.apple.TextureIO (3.8.4 - 3.8.1) <83CDF659-E5B3-381F-BDA1-FF0BFA17B5EE> /System/Library/PrivateFrameworks/TextureIO.framework/Versions/A/TextureIO
0x7fff707a7000 -     0x7fff707d7ff3  com.apple.TimeSync (1.0 - 700.7) <35BAF9F4-36E7-3071-AE8A-76FC12177E72> /System/Library/PrivateFrameworks/TimeSync.framework/Versions/A/TimeSync
0x7fff70834000 -     0x7fff70835fff  com.apple.TrustEvaluationAgent (2.0 - 31.200.1) <5C3E1B2D-40A8-3237-A8D9-4E7B15EEA678> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x7fff7083b000 -     0x7fff709f5fff  com.apple.UIFoundation (1.0 - 551) <65A80450-7A24-3366-B521-4D02C4DB5094> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundation
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0x7fff71ff3000 -     0x7fff71ff6fff  com.apple.dt.XCTTargetBootstrap (1.0 - 1) <5F779D77-4AB1-3CCD-9AAF-101EC7E4905B> /System/Library/PrivateFrameworks/XCTTargetBootstrap.framework/Versions/A/XCTTargetBootstrap
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0x7fff751a5000 -     0x7fff751f8ffb  libssl.35.dylib (22.240.1) <4B402A52-BA4D-397F-8AB5-A081CAEF7117> /usr/lib/libssl.35.dylib
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0x7fff75299000 -     0x7fff752eaff7  libstdc++.6.dylib (104.1) <289782E6-5965-3C65-B54D-A4236C8B35A3> /usr/lib/libstdc++.6.dylib
0x7fff753d5000 -     0x7fff753d8ffb  libutil.dylib (51.200.4) <10C5E165-0939-363A-9D13-7076F3B513EC> /usr/lib/libutil.dylib
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0x7fff754cf000 -     0x7fff754f7ff3  libxslt.1.dylib (16.1) <D6EBFEBB-F88E-398F-B1B5-66F413C2CD32> /usr/lib/libxslt.1.dylib
0x7fff754f8000 -     0x7fff7550affb  libz.1.dylib (70.200.4) <15F7B40A-424C-33BB-BF2C-7E8195128B78> /usr/lib/libz.1.dylib
0x7fff7557b000 -     0x7fff7557fff3  libcache.dylib (81) <704331AC-E43D-343A-8C24-39201142AF27> /usr/lib/system/libcache.dylib
0x7fff75580000 -     0x7fff7558aff3  libcommonCrypto.dylib (60118.220.1) <9C865644-EE9A-3662-AB77-7C8A5E561784> /usr/lib/system/libcommonCrypto.dylib
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0x7fff75593000 -     0x7fff7559cff3  libcopyfile.dylib (146.200.3) <5C5C4F35-DAB7-3CF1-940F-F47192AB8289> /usr/lib/system/libcopyfile.dylib
0x7fff7559d000 -     0x7fff75621fdf  libcorecrypto.dylib (602.230.1) <C78D1A87-5543-3561-BEB4-3B480BA94ECB> /usr/lib/system/libcorecrypto.dylib
0x7fff756a8000 -     0x7fff756e2ff7  libdispatch.dylib (1008.220.2) <2FDB1401-5119-3DF0-91F5-F4E105F00CD7> /usr/lib/system/libdispatch.dylib
0x7fff756e3000 -     0x7fff75712ff3  libdyld.dylib (655.1) <90C801E7-5D05-37A8-810C-B58E8C53953A> /usr/lib/system/libdyld.dylib
0x7fff75713000 -     0x7fff75713ffb  libkeymgr.dylib (30) <A4EFD9A4-2EF3-3E18-B325-F527E3821939> /usr/lib/system/libkeymgr.dylib
0x7fff75714000 -     0x7fff75720ff7  libkxld.dylib (4903.241.1) <D039B38D-E8E6-3011-94F5-A21CD3D59526> /usr/lib/system/libkxld.dylib
0x7fff75721000 -     0x7fff75721ff7  liblaunch.dylib (1336.240.2) <D5F0014D-CF46-3B04-9DE0-A1466DA14A2C> /usr/lib/system/liblaunch.dylib
0x7fff75722000 -     0x7fff75727fff  libmacho.dylib (921) <6ADB99F3-D142-3A0A-B3CE-031354766ACC> /usr/lib/system/libmacho.dylib
0x7fff75728000 -     0x7fff7572affb  libquarantine.dylib (86.220.1) <58524FD7-63C5-38E0-9D90-845A79551C14> /usr/lib/system/libquarantine.dylib
0x7fff7572b000 -     0x7fff7572cff3  libremovefile.dylib (45.200.2) <BA53CA8A-9974-3A43-9265-B110B1AE470F> /usr/lib/system/libremovefile.dylib
0x7fff7572d000 -     0x7fff75744ff3  libsystem_asl.dylib (356.200.4) <33C62769-1242-3BC1-9459-13CBCDECC7FE> /usr/lib/system/libsystem_asl.dylib
0x7fff75745000 -     0x7fff75745fff  libsystem_blocks.dylib (73) <152EDADF-7D94-35F2-89B7-E66DCD945BBA> /usr/lib/system/libsystem_blocks.dylib
0x7fff75746000 -     0x7fff757cefff  libsystem_c.dylib (1272.200.26) <D6C701A2-9F17-308D-B6AC-9E17EF31B7DF> /usr/lib/system/libsystem_c.dylib
0x7fff757cf000 -     0x7fff757d2ff7  libsystem_configuration.dylib (963.200.27) <94898525-ECC8-3CC9-B312-CBEAAC305E32> /usr/lib/system/libsystem_configuration.dylib
0x7fff757d3000 -     0x7fff757d6ff7  libsystem_coreservices.dylib (66) <10818C17-70E1-328E-A3E3-C3EB81AEC590> /usr/lib/system/libsystem_coreservices.dylib
0x7fff757d7000 -     0x7fff757ddffb  libsystem_darwin.dylib (1272.200.26) <07468CF7-982F-37C4-83D0-D5E602A683AA> /usr/lib/system/libsystem_darwin.dylib
0x7fff757de000 -     0x7fff757e4ff7  libsystem_dnssd.dylib (878.240.1) <5FEA5E1E-E80F-3616-AD33-8E936D61F31A> /usr/lib/system/libsystem_dnssd.dylib
0x7fff757e5000 -     0x7fff75831ff3  libsystem_info.dylib (517.200.9) <54B65F21-2E93-3579-9B72-6637A03245D9> /usr/lib/system/libsystem_info.dylib
0x7fff75832000 -     0x7fff7585aff7  libsystem_kernel.dylib (4903.241.1) <CA10BC3A-5B09-32CE-B74F-BAD01755AA37> /usr/lib/system/libsystem_kernel.dylib
0x7fff7585b000 -     0x7fff758a6ff7  libsystem_m.dylib (3158.200.7) <AF25F8E8-194C-314F-A2D3-A424853EE796> /usr/lib/system/libsystem_m.dylib
0x7fff758a7000 -     0x7fff758cbff7  libsystem_malloc.dylib (166.220.1) <4777DC06-F9C6-356E-82AB-86A1C6D62F3A> /usr/lib/system/libsystem_malloc.dylib
0x7fff758cc000 -     0x7fff758d7ff3  libsystem_networkextension.dylib (767.240.1) <4DB0D4A2-83E7-3638-AAA0-39CECD5C25F8> /usr/lib/system/libsystem_networkextension.dylib
0x7fff758d8000 -     0x7fff758dffff  libsystem_notify.dylib (172.200.21) <65B3061D-41D7-3485-B217-A861E05AD50B> /usr/lib/system/libsystem_notify.dylib
0x7fff758e0000 -     0x7fff758e9fef  libsystem_platform.dylib (177.200.16) <83DED753-51EC-3B8C-A98D-883A5184086B> /usr/lib/system/libsystem_platform.dylib
0x7fff758ea000 -     0x7fff758f4fff  libsystem_pthread.dylib (330.230.1) <80CC5992-823E-327E-BB6E-9D4568B84161> /usr/lib/system/libsystem_pthread.dylib
0x7fff758f5000 -     0x7fff758f8ff7  libsystem_sandbox.dylib (851.230.3) <D6469A17-C13C-3538-A300-D6517BB7F249> /usr/lib/system/libsystem_sandbox.dylib
0x7fff758f9000 -     0x7fff758fbff3  libsystem_secinit.dylib (30.220.1) <5964B6D2-19D4-3CF9-BDBC-4EB1D42348F1> /usr/lib/system/libsystem_secinit.dylib
0x7fff758fc000 -     0x7fff75903ff7  libsystem_symptoms.dylib (820.237.2) <487E1794-4C6E-3B1B-9C55-95B1A5FF9B90> /usr/lib/system/libsystem_symptoms.dylib
0x7fff75904000 -     0x7fff75919ff7  libsystem_trace.dylib (906.220.1) <4D4BA88A-FA32-379D-8860-33838723B35F> /usr/lib/system/libsystem_trace.dylib
0x7fff7591b000 -     0x7fff75920ffb  libunwind.dylib (35.4) <EF1A77FD-A86B-39F5-ABEA-6100AB23583A> /usr/lib/system/libunwind.dylib
0x7fff75921000 -     0x7fff75951fff  libxpc.dylib (1336.240.2) <EE0CDA53-6FF9-3B4E-A571-335A5FF6B6F4> /usr/lib/system/libxpc.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
 thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
  Calls made by all processes on this machine:
task_for_pid: 134678
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=491.7M resident=0K(0%) swapped_out_or_unallocated=491.7M(100%)
Writable regions: Total=586.3M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=586.3M(100%)

                            VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Activity Tracing                   256K        2 
Kernel Alloc Once                    8K        2 
MALLOC                           160.2M       14 
MALLOC guard page                   16K        5 
MALLOC_NANO (reserved)           384.0M        2         reserved VM address space (unallocated)
STACK GUARD                       56.0M        2 
Stack                             8192K        2 
VM_ALLOCATE                       16.3M        3 
__DATA                            51.2M      286 
__FONT_DATA                          4K        2 
__LINKEDIT                       224.0M       14 
__TEXT                           267.6M      284 
__UNICODE                          564K        2 
mapped file                       79.1M        5 
shared memory                       12K        4 
===========                     =======  ======= 
TOTAL                              1.2G      614 
TOTAL, minus reserved VM space   863.3M      614 

Model: MacBookPro14,1, BootROM 184.0.0.0.0, 2 processors, Intel Core i5, 2.3 GHz, 16 GB, SMC 2.43f6
Graphics: Intel Iris Plus Graphics 640, Intel Iris Plus Graphics 640, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x170), Broadcom BCM43xx 1.0 (7.77.61.1 AirPortDriverBrcmNIC-1305.2)
Bluetooth: Version 6.0.10f1, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB 3.0 Bus
USB Device: USB2.0 Hub
USB Device: USB Keyboard
USB Device: Razer Abyssus
Thunderbolt Bus: MacBook Pro, Apple Inc., 39.2


#6

This has now been reported multiple times by many many users yet no response from Blizzard…

Or has HotS now completely been dumped?? First eSports, then developers removed, no more direct support, and no more follow ups by support…

RIP HotS, RIP Blizzard


#7

Hello again Scarcity,

Please try these steps here as well.
Check log in items.

Kind regards


What’s your opinion?

https://www.surveymonkey.com/r/Kiemmaki


#10

Is this a joke? I already mentioned in other posts that this doesn’t help!

I am not the only one who is affected. It affects many many MAC users.

Please do something about this


#11

Scarcity said they already tried this, and i have as well. I also tried the long process of deleting the game and installing from scratch and your suggestion does not work. HotS is KAPUT.


#12

Yes, it is liking talking to a cold indifferent wall. Is this some macabre trick to drive down user numbers even more? Do we all need to start playing LOL or Dota?

What happened to the (formerly) coolest game brand in the world?

Still no action from support… Great customer service.

I have spend hundreds of dollars on this game…but who cares, right?


#13

Same for me - Playing on iMac - game wont even start up “Heroes quit unexpectedly.” Cant even load the game up? Whats going on guys? Just finished work and cant play my game :frowning: Fix soon? omg… Was so looking forward to playing the new skins /cry


#14

Hi there, is there any chance this will be fixed soon? It seems all people playing on iMacs cannot play the game… surely thats quite a large amount of your fan base no!? Please help us fix this :slight_smile:


#15

Glad to know that all mac users have my same problems. #Feelsbadman.


#16

Hey there Blizzard, can you give us an update? Are you working on this? Are you crafting a new update to undo whatever it is this update did? Can you let us know what you are doing so we don’t just have to check this ever 5 hours?


#17

Please… an update? Anything would be great right now… I have 2 hours then i gotta go to bed for work Blizz… Mans gotta work so i can afford those skins you get me? Yet when man comes home after working all day - man cant play game because Blizz hates Mac?

Please send some love to your Mac gamers! <3 x


#18

I think what we have learned here is there are only 6 Mac users…


#19

Good morning everybody,

I am sorry to hear that the suggested steps are not working. I have gathered your feedback and escalated it.

Kind regards


What’s your opinion?

https://www.surveymonkey.com/r/Kiemmaki


MAC fatal error crash
#20

Haha, not really. There are a number of other users who have posted similar issues. No solution.

Also I think some users will have just given up and may end up playing other games. Apex Legends comes to mind.


#21

Kiemmaki,

thank you, can you update us with a response with what will be done or are you disconnected from that? Also I don’t know if it is helpful or not, but the error is the same whether connected to battlenet or the internet for that matter. It occurs before much of anything loads.


#22

Silence as usual. Blizzard has given up on HotS. There is no direct technical support channel anymore and most assistance is just about providing links to FAQ stuff.

Meanwhile for 3 DAYS no MAC user has been able to play HotS…no updates, no sorry, no nothing… disgraceful…really