Failed to connect to server bug

Date/time you first experienced the issue : around 9 or 10 UTC+1
City and country : Budapest, Hungary
ISP : UPC Hungary

Traceroute (created while experiencing the issue) : https://pastebin.com/iHKMFR1N

Pathping (created while experiencing the issue) : https://pastebin.com/J5yENZzg

WinMTR test (created while experiencing the issue) : didn’t run

DarkPhysX lost 50 sr
Date/Time: 21.06.2018 / 11:30
City, Country: Berlin, Germany
ISP: Telekom
Tracerroute: pastebin -> xkgnZa5D

Also lost 50 sr and got a -75% xp penalty on top of that after searching for games in quick play.
Country: Finland
Date/time: 2018-06-21 09.00 UTC+3

Country: Austria
ISP: T-mobile
Date/Time: 11:45, 21.06.2018
Lost 50 sr just like everyone else here and got banned for 10 minutes, feels bad haha :’)

I don’t really see how the other things are relevant if that seems to be a problem with your servers, seeing as it’s happening to people all over Europe just going by the locations ppl posted on this thread. A quick fix is much appreciated, this is just really frustrating.

1 Like

Date/Time: 21 June 2018 at 4:30 GMT+0
City country : Thessaloniki Greece
ISP: Cyta Hellas
I can’t save the others in files in Windows 10 as an admin
Lost 50 SR too.

Date and Time first Experiencing the issue: 8:00-12:00 CET
City/Country: Berlin/Germany
ISP: Kabel Deutschland (Vodafone)
Ticket ID with Traceroute: #62383037
Pathping and MTRTest how do you do those ?

Same here, this never happened to me before till today, in the last two hours it happened three times from which two was in a competitive queue. Now i’m banned for 30min. and lost 50 sr again.

Same here lost 100 or 150 sr i didnt checked it, and now 30 min bann GG i hope we will get back, perfect timing in the middle of summer!

Date/time you first experienced the issue : 07:30 AM UCT +2
City and country : Frankfurt, Germany
ISP : Unity Media

Lost -150 SR and got a 2 hour ban.

Date/time you first experienced the issue : 10:30am
City and country : Hamburg/Germany
ISP : Vodafone
Traceroute 26 (created while experiencing the issue) :
Pathping 13 (created while experiencing the issue) :
https://pastebin.com/8w08cJEh

City and country : jerusalem, Isarel
Lost -100 SR and got a 45 min ban.

I’m from Sweden and lost 50 sr and got a 10 min ban around 11:50 am local time. Please Figure out a way to compensate the sr problem. Was just about to climb back to GM…

Date/time you first experienced the issue : 2018-06-20 14:00 GMT+1
City and country : Sweden, Västerås
ISP : Bredbandsbolaget

So far 4 disconnects because of this. That would make it 200 SR then?

Please, fix this.

Heya,

The reported connection issues are currently being looked into. To assist with the investigation, please reply with the following information:

Date/time you first experienced the issue : 10:30 am gmt +1
City and country : Milan Italy
ISP :Vodafone
Traceroute : can’t access…

@Nenyasqi you should shut down the competitive match as first you can till it don’t work…

Date/time you first experienced the issue: 10:30 MESZ
City and country: Stuttgart, Germany
ISP: Unitymedia
Traceroute: https://pastebin.com/qS0uLi6W
Pathping: https://pastebin.com/eD7yEMUt
WinMTR: https://pastebin.com/bthPHaPY

Lost 50 SR…

Failed to connect to 3 games and lost 150 SR, and a 2 hour suspension till i can Q for comp again.
Cyprus/Nicosia

Date/time you first experienced the issue : ~11am
City and country : Germany
ISP : Vodafone

-100 SR. After you “join” the game it says “Rejoin Match” which just doesnt work. I hope we get some type of reimbursment because I am already on a losing streak…

1 Like

JESUS CHRIST ITS NOT ABOUT IP OR WHATEVER BUT FINE

City: Dubai
ISP:Etisalat
Time 6 AM dubai time - 2 pm
2gmt-now trying to reconnect

Date/time you first experienced the issue : around 10:20 gmt1 and again at 12.20
City and country : pandrup-denmark
ISP : no idea
the ms is fine and everything is fine only problem is that i got to play a game win it and after it said failed to connect and i got banned for 10 mins so i waited and tried again in 1 hour i joinned another game it worked fine and bam later again it facked up so i lost another 50 rating so im down to 100+ rating or so and i really want them back so i can get to masters befor season ends this is unfair to all of us

The saddest thing is that they just cannot give you your SR back unless they backup the data. I believe so.

ttps://twitter.com/BlizzardCSEU_EN/status/1009705559166251008 (an H in beginning)
They did actually tweet.