Can't log in to SCII

So my battle.net app works fine, everything I have is updated (operating system, the app, the game etc.) but when I launch SCII it asks me to select a server (EU) and log in.

When I log in nothing happens, it just reverts back to the login screen. I’ve tried restarting the app with no success, any help would be appreciated!

7 Likes

Good morning TophatGhost,

Please make sure to go through all of the steps here.

Kind regards


What’s your opinion?

Having the exact same issue, everything up to date, played just fine last night, and the issue isn’t to get the client to launch, it’s that I can log in to the Korean and US server, but not EU…

Any other ideas?

3 Likes

Hello Ravenous,

I just logged in on my private account and was able to smoothly. So, it sounds a bit like a local, not a general issue. Could you please run a WinMTR to see if there is a connection issue?

Kind regards


What’s your opinion?

Same issue, I can’t log in to EU server. I can connect to US and KR servers, but that doesn’t do me any good since apparently campaign saves are server-locked -_-

EDIT: Guys, I know that it seems obvious, but did you consider exchanging hamsters from time to time? Or maybe splitting workload of powering each server with more than one hamster? Give a poor Arthur a brake for God’s sake!

1 Like

Sure thing, the first two IP’s worked fine, no losses at all, but the last one is a different matter.

Bringing tons of “No response from host” from 185.60.114.159

Same Issue for me, can login to US, Korean but not my standard EU server

1 Like

Hello all,

No response just means that the server can’t be pinged for security reason. Shoudn’t be too bad. But it would help to see your results to get the whole picture.

Kind regards


What’s your opinion?

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.0.1 - 0 | 215 | 215 | 0 | 0 | 14 | 0 |

| 10.0.0.138 - 0 | 215 | 215 | 1 | 5 | 20 | 12 |

| ti0021a400.ti.telenor. net - 0 | 215 | 215 | 4 | 11 | 78 | 8 |

| ti0300c360-ae54-0.ti.telenor. net - 0 | 215 | 215 | 12 | 19 | 91 | 23 |

| ti3163c360-ae8-0.ti.telenor. net - 0 | 215 | 215 | 13 | 20 | 83 | 19 |

| ti3001b400-ae3-0.ti.telenor. net - 0 | 215 | 215 | 12 | 18 | 86 | 24 |

| netnod-ix-ge-b-sth-1500.blizzard. com - 0 | 215 | 215 | 13 | 23 | 157 | 20 |

| ae1-br01-eqsk1.as57976. net - 0 | 215 | 215 | 40 | 45 | 124 | 43 |

| et-0-0-3-br01-eqam1.as57976. net - 0 | 215 | 215 | 40 | 48 | 106 | 43 |

| et-0-0-29-br02-eqam1.as57976. net - 0 | 215 | 215 | 40 | 47 | 122 | 45 |

| et-0-0-3-br02-eqpa4.as57976. net - 0 | 215 | 215 | 37 | 47 | 149 | 39 |

| be2-pe02-eqpa4.as57976. net - 0 | 215 | 215 | 40 | 44 | 100 | 42 |

| No response from host - 100 | 42 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 42 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 42 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 42 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 42 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 42 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 42 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 42 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 42 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 42 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 42 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 42 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 42 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 42 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 42 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 42 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 42 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 42 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

Telenor Norway is my ISP, I live in a tiny place named Ask outside of Oslo, this started some time between 2am and 8am local time for me, but I can’t post anything because my 2010 Wings of Liberty launch-day account is apparently “new” so I had to edit this post instead

No idea if you spot this, but I hope it helps anyways

Poland, Warsaw
ISP: UPC

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.0.1 - 3 34 33 0 1 19 0
No response from host - 100 7 0 0 0 0 0
pl-waw04a-rc1-ae18-0.aorta net - 0 38 38 31 34 44 34
No response from host - 100 7 0 0 0 0 0
nl-ams14a-ri1-ae8-0.aorta net - 0 38 38 30 34 71 31
213.46.182.194 - 0 38 38 32 38 84 32
ae1-br02-eqam1.as57976 net - 0 38 38 44 48 68 49
et-0-0-3-br02-eqpa4.as57976 net - 0 38 38 40 49 156 43
be2-pe01-eqpa4.as57976 net - 0 38 38 44 47 58 45
No response from host - 100 7 0 0 0 0 0
No response from host - 100 7 0 0 0 0 0
No response from host - 100 7 0 0 0 0 0
No response from host - 100 7 0 0 0 0 0
No response from host - 100 7 0 0 0 0 0
No response from host - 100 7 0 0 0 0 0
No response from host - 100 7 0 0 0 0 0
No response from host - 100 7 0 0 0 0 0
No response from host - 100 7 0 0 0 0 0
No response from host - 100 7 0 0 0 0 0
No response from host - 100 7 0 0 0 0 0
No response from host - 100 7 0 0 0 0 0
No response from host - 100 7 0 0 0 0 0
No response from host - 100 7 0 0 0 0 0
No response from host - 100 7 0 0 0 0 0
No response from host - 100 7 0 0 0 0 0
No response from host - 100 7 0 0 0 0 0
No response from host - 100 7 0 0 0 0 0
No response from host - 100 7 0 0 0 0 0
No response from host - 100 7 0 0 0 0 0
No response from host - 100 7 0 0 0 0 0
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Had to remove links from the post

Same Issue for me, can login to US, Korean but not my standard EU server. I run iMac. Works normally perfectly until today, when I no longer can login to the EU server.

Same issue here. US and Kr avaiable, EU is not, doesn’t do anything on login attemp.

Hello all,

Could you all please post a WinMTR here, along with your ISP, hometown and since when you have that issue?

Kind regards


What’s your opinion?

cant log in EU server today

Hometown - Kristianstad
ISP - Bahnhof
I’ve had the problem since maybe 2 hours from this post

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| The-Judean-Peop - 0 | 229 | 229 | 0 | 0 | 2 | 0 |

| h-81-170-223-178.NA.cust.bahnhof.se - 0 | 229 | 229 | 8 | 8 | 13 | 9 |

| iTUX-syd-gw.bahnhof. net - 0 | 229 | 229 | 8 | 9 | 29 | 9 |

| mmo-cr1.mmo-cr3.bahnhof. net - 0 | 229 | 229 | 18 | 18 | 22 | 18 |

| mmo-cr3.sto-cr4.bahnhof .net - 0 | 229 | 229 | 18 | 18 | 24 | 18 |

| sto-cr4.sto-cr1.bahnhof. net - 0 | 229 | 229 | 18 | 18 | 22 | 18 |

| netnod-ix-ge-a-sth-1500.blizzard. com - 0 | 229 | 229 | 18 | 22 | 95 | 18 |

| ae1-br01-eqsk1.as57976. net - 0 | 229 | 229 | 31 | 32 | 55 | 31 |

| et-0-0-3-br01-eqam1.as57976 .net - 0 | 228 | 228 | 31 | 34 | 136 | 31 |

| et-0-0-31-pe01-eqam1.as57976. net - 0 | 229 | 229 | 31 | 35 | 88 | 32 |

| 185.60.112.157 - 0 | 229 | 229 | 31 | 31 | 36 | 31 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| The-Judean-Peop - 0 | 209 | 209 | 0 | 0 | 5 | 0 |

| h-81-170-223-178.NA.cust.bahnhof.se - 0 | 209 | 209 | 8 | 9 | 30 | 8 |

| a785-itux-kvg2-gw.bahnhof .net - 0 | 209 | 209 | 8 | 9 | 15 | 10 |

| mmo-cr1.mmo-cr3.bahnho f. net - 0 | 209 | 209 | 18 | 18 | 22 | 18 |

| mmo-cr3.sto-cr4.bahnho f. net - 0 | 209 | 209 | 18 | 18 | 22 | 18 |

| sto-cr4.sto-cr1.bahnhof. net - 0 | 209 | 209 | 18 | 18 | 22 | 18 |

| netnod-ix-ge-a-sth-1500.blizzard. com - 0 | 209 | 209 | 18 | 22 | 98 | 18 |

| ae1-br01-eqsk1.as57976. n et - 0 | 209 | 209 | 31 | 32 | 102 | 33 |

| et-0-0-3-br01-eqam1.as57976. n et - 0 | 209 | 209 | 31 | 34 | 130 | 31 |

| et-0-0-31-pe01-eqam1.as57976. net - 0 | 209 | 209 | 31 | 35 | 116 | 32 |

| 185.60.112.158 - 0 | 209 | 209 | 31 | 31 | 35 | 31 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| The-Judean-Peop - 0 | 265 | 265 | 0 | 0 | 1 | 0 |

| h-81-170-223-178.NA.cust.bahnhof. se - 0 | 265 | 265 | 8 | 8 | 31 | 8 |

| iTUX-syd-gw.bahnhof .net - 0 | 265 | 265 | 8 | 9 | 36 | 9 |

| mmo-cr1.mmo-cr3.bahnhof . net - 0 | 265 | 265 | 18 | 18 | 22 | 18 |

| mmo-cr3.sto-cr4.bahnhof. net - 0 | 265 | 265 | 18 | 18 | 63 | 18 |

| sto-cr4.sto-cr1.bahnhof. net - 0 | 265 | 265 | 18 | 18 | 24 | 18 |

| netnod-ix-ge-a-sth-1500.blizzard. com - 0 | 265 | 265 | 18 | 23 | 166 | 18 |

| ae1-br01-eqsk1.as57976. net - 0 | 265 | 265 | 40 | 41 | 72 | 40 |

| et-0-0-3-br01-eqam1.as57976. net - 0 | 265 | 265 | 40 | 43 | 155 | 40 |

| et-0-0-29-br02-eqam1.as57976. net - 0 | 265 | 265 | 40 | 42 | 89 | 40 |

| et-0-0-3-br02-eqpa4.as57976. net - 3 | 241 | 236 | 49 | 98 | 3299 | 59 |

| be2-pe02-eqpa4.as57976. net - 0 | 265 | 265 | 40 | 41 | 69 | 41 |

| No response from host - 100 | 53 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 53 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 53 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 53 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 53 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 53 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 53 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 53 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 53 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 53 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 53 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 53 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 53 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 53 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 53 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 53 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 53 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 53 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Hi Feline,

Just add extra spaces to those links and it should work.

Kind regards


What’s your opinion?

I have the same issue since today.

Czech republic

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| csp1.zte.com.c n - 0 | 91 | 91 | 0 | 0 | 1 | 0 |

| No response from host - 100 | 19 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 19 | 0 | 0 | 0 | 0 | 0 |

| 122.197.broadband16.iol.cz - 0 | 91 | 91 | 6 | 7 | 10 | 7 |

| 194.228.190.5 - 0 | 91 | 91 | 8 | 11 | 16 | 12 |

| 194.228.190.49 - 0 | 91 | 91 | 7 | 8 | 22 | 8 |

| 194.228.190.42 - 2 | 87 | 86 | 0 | 10 | 14 | 8 |

| ffm-b1-link.telia.ne t - 2 | 87 | 86 | 0 | 17 | 36 | 17 |

| ffm-bb3-link.telia.ne t - 2 | 87 | 86 | 0 | 15 | 23 | 15 |

| prs-bb3-link.telia.ne t - 0 | 91 | 91 | 22 | 23 | 25 | 22 |

| prs-b8-link.telia.ne t - 2 | 87 | 86 | 0 | 23 | 31 | 23 |

| blizzard-ic-348624-prs-b8.c.telia.ne t - 0 | 91 | 91 | 24 | 27 | 78 | 26 |

| ae1-br02-eqpa4.as57976.ne t - 10 | 62 | 56 | 0 | 220 | 4312 | 4312 |

| et-0-0-3-br02-eqam1.as57976.ne t - 0 | 91 | 91 | 31 | 34 | 66 | 33 |

| et-0-0-67-pe02-eqam1.as57976.ne t - 0 | 91 | 91 | 32 | 37 | 93 | 32 |

| 185.60.112.157 - 0 | 91 | 91 | 31 | 32 | 35 | 34 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| csp3.zte.com.c n - 0 | 14 | 14 | 0 | 0 | 1 | 0 |

| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |

| 122.197.broadband16.iol.cz - 0 | 14 | 14 | 7 | 7 | 15 | 7 |

| 194.228.190.5 - 0 | 14 | 14 | 8 | 12 | 17 | 15 |

| 194.228.190.49 - 0 | 14 | 14 | 7 | 9 | 20 | 20 |

| 194.228.190.42 - 0 | 11 | 11 | 9 | 10 | 12 | 12 |

| ffm-b1-link.telia.ne t - 0 | 14 | 14 | 15 | 19 | 23 | 18 |

| ffm-bb3-link.telia.ne t - 0 | 11 | 11 | 15 | 15 | 17 | 15 |

| prs-bb3-link.telia.ne t - 0 | 11 | 11 | 23 | 23 | 25 | 23 |

| prs-b8-link.telia.ne t - 0 | 14 | 14 | 23 | 23 | 28 | 26 |

| blizzard-ic-348624-prs-b8.c.telia.ne t - 0 | 14 | 14 | 24 | 31 | 77 | 27 |

| ae1-br02-eqpa4.as57976.ne t - 0 | 14 | 14 | 30 | 31 | 40 | 31 |

| et-0-0-3-br02-eqam1.as57976.ne t - 0 | 14 | 14 | 32 | 33 | 37 | 33 |

| et-0-0-67-pe01-eqam1.as57976.ne t - 0 | 14 | 14 | 31 | 36 | 78 | 34 |

| 185.60.112.158 - 0 | 14 | 14 | 30 | 31 | 36 | 30 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| csp1.zte.com.c n - 0 | 11 | 11 | 0 | 0 | 4 | 0 |

| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |

| 122.197.broadband16.iol.cz - 0 | 11 | 11 | 7 | 8 | 12 | 7 |

| 194.228.190.5 - 0 | 11 | 11 | 8 | 12 | 19 | 13 |

| 194.228.190.49 - 0 | 11 | 11 | 7 | 12 | 40 | 7 |

| 194.228.190.42 - 0 | 11 | 11 | 8 | 11 | 14 | 10 |

| ffm-b1-link.telia.ne t - 0 | 11 | 11 | 15 | 20 | 31 | 18 |

| ffm-bb3-link.telia.ne t - 0 | 11 | 11 | 15 | 16 | 20 | 15 |

| prs-bb3-link.telia.ne t - 0 | 11 | 11 | 23 | 24 | 27 | 24 |

| prs-b8-link.telia.ne t - 0 | 11 | 11 | 23 | 24 | 27 | 23 |

| blizzard-ic-348624-prs-b8.c.telia.ne t - 0 | 11 | 11 | 24 | 30 | 54 | 54 |

| ae1-br01-eqpa4.as57976.ne t - 0 | 11 | 11 | 24 | 28 | 61 | 24 |

| be1-pe01-eqpa4.as57976.ne t - 0 | 11 | 11 | 23 | 24 | 27 | 25 |

| 185.60.114.159 - 0 | 11 | 11 | 24 | 26 | 32 | 27 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Hello everybody,

I have escalated this issue now and it will be looked into.

Kind regards


What’s your opinion?

1 Like

Same thing here, login from Bnet app is good but when i get in SC2 i am asked to put the login details again also the authenticator but nothing happens after that the game ask again and again the login details without getting any error messages or something.

2 Likes

Thanks for the support so far, anywhere we can keep track of the status?