Hi everyone! We’ve been seeing a lot of your reports and been investigating the issues causing it, we don’t yet know the cause or have a fix right now, but as soon as we do I will be able to update you.
Sorry you have been in the dark the last few days on this matter.
Hi, ive been playing for awhile, and had no issues on exact macbook, but then after last update it just takes forever to launch game, I tried alot of fixes mentioned in topics, also reinstalled. Nothing worked, now I just sat and forgot about the game, and it just randomly started. I did press the play button, and it just keeps showing that loading thing. After 25 minutes or so, it just randomly started and worked like a charm, but I am not gonna wait 25 minutes every time for the game to start… Any fixes for this? playing on macbook air.
I presume SC2 got infected by Coronavirus. Same problem here. Please help blizzard
Hi everyone! We’ve been seeing a lot of your reports and been investigating the issues causing it, we don’t yet know the cause or have a fix right now, but as soon as we do I will be able to update you.
Sorry you have been in the dark the last few days on this matter.
I’ve had apparent success by changing to windowed borderless via the Nvidia controls. Maybe that helps?
Can’t play SC2 at all now, crashes every time immediately after logging in since the last update. @blizzard if it clearly doesn’t work and causes lots of problems after an update - roll it back to the previous version! Cannot play the game that I’ve paid for.
E1B52A53-2237-41E3-A8BD-B93E79B22C97
Same here, just updated today to 4.12.1.80188 and logins on battlenet but not SC2, it ask you again for credentials, you put it and it doesn’t give you an error just ask again for credentials, a similar issue happened before:
battlenet loads fine ,just stuck on password and credentials when starting sc2
correct details ,entered
I’m experiencing this issue too, straight after the patch it would take 15+ mins to start, now that window with a green bar only shows for several seconds, but it’s still pretty annoying compared to how snappy it was before. Did you add new DRM to the game in the latest patch?
You claim the key to your Blizzard Account (which is a form of DRM), so nothing was changed in that respect.
The investigation is still ongoing but things seem better than right after the patch now? Are you all getting this “green bar”?
Having the same issue…it says “game is running” on the battle.net app but nothing happens even after waiting forever…after awhile the “launching…” button becomes “play” again (but there’s still the grey “game is running” text). I tried hitting the play button again didn’t work. Also tried leaving it alone and didn’t work either.
I’m on MacOS Catalina.
yes my game starts normally now again with the new new patch!
everything is back to normal. i can play the game normally now.
thank you
I am still getting the same issue… 
that had issue 2 weeks ago, it was resolved when a new SC2 patch came out. since today i got it again.
Same issue since today. The SC2 exe launches and the loading bar is moving but that’s it.
If I leave it for 15 minutes or more, then the game pops up.
Same issue as reported. Fix / repair found no issue. Waiting did not help. SOLUTION: disconnect / reconnect your network quickly. It break the infinite wait cycle, loads the game and passes AUTH from battlenet
Issue has returned for me as well as of today.
same for me. issue is back as of today. Is very frustrating, anyone can help?
Waiting for about 20 mins now and the game doesn’t to want start. Tried on two machines with Catalina, the problem is the same on both.
i do not know if has any relation, but for me also the mouse scrolling is not working. it happened the same some weeks ago together with the delayed launching and then suddenly fixed until today that appeared again. Macos catalina. I have the game on a pc with windows 10, no issue.
Same problem for me,
so far i tried:
Now i deleted the game and tried to reinstall it, but the download does not even start, just says that it is initializing files.
What is this?