Option menu dysfunction

Greetings Support,

just installed the game, tried to change some settings in the option menu but i am greeted with a blank window where the reforged switch is greyed out and set to classic.

Verified the purchase in my account already, restarted the app, reset password. Trying complete reboot now.

edit: still defective

edit2: after some digging and using the scan and repair tool, allowing all blizz apps and reforged to runs as admin… etc, it seems to me that reforged is unable to correctly install and set up a documents folder?! i’m guessing so since my C:\Users\Visuv\Documents\Warcraft III folder is empty, even after all those attempts.

edit3: got it to work, solution:
User controlled folder access

  1. Select Start > Settings > Update & Security > Windows Security > Virus & threat protection.
  2. Under Virus & threat protection settings, select Manage settings.
  3. Under Controlled folder access , select Manage Controlled folder access .
  4. Switch the Controlled folder access setting to On or Off .
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