Although it’s been a while since the last comment, I wish to share my thoughts as well. I don’t think anyone who plays WoW would justify these kinds of atrocities in real life. Defending a fictional character who does terrible things doesn’t make you an extremist. Warcraft is still a work of fiction after all, and if the fans believe Sylvanas’ actions are justified, it’s their opinion, and I respect it.
That said, I think I understand why some players feel this way. Even in fiction, most of the audience DO look at the story from their own moral standpoint, not least in an MMO, where they live the story. There’s a reason the Burning of Teldrassil was so controversial, because it was done by a popular faction leader, and many Horde players really felt like they were the bad guys, while the night elf players felt like victims the entire expansion.
The thought of something like that being justified, even in fiction, is terrifying, and there’s a fear among many players, Alliance and Horde alike, that Blizzard will use Shadowlands to justify Sylvanas’ actions and absolve her of those crimes, like they did with Illidan and Kerrigan, just to please the fans.
Blizzard put themselves in a difficult spot with Sylvanas, and I fear no ending will be satisfying enough for everyone. The best they could do would be some kind of compromise, and it looks like that’s what they’re going for. The new Folk and Fairy Tales- book hints at Sylvanas’ soul being split by Frostmourne, so we could be in for a Darth Vader moment: We destroy the Banshee Queen, but save the Ranger General.
EDIT: It’s pretty clear to most people at this point Sylvanas is a villain, but considering how many players still view her as a hero, they may actually have created one of the best villains they’ve had in years. If she committed those atrocities for the sake of pure evil, she’d be a pretty boring villain.
If you ask me, you don’t even have to agree with her actions to be a fan. You can still appreciate her as villain. The reason Sire Denathrius became so popular in Shadowlands was because of his personality and voice dialogue, not because of his actions. It’s perfectly normal to hate Sylvanas’ actions, but you don’t have to hate the character, and hating the fanbase is downright pathetic.