I knew it would end like that. That is their best outcome. Now go back to paying your subs. Dont like it? Then leave. That is pretty much what most of us who lost crap are faced with.
The last sentence by the person who made a statement regarding the loss says it all :
“Things like that happen…”
Actually, no. They dont. If this happened to a bank who is also in charge of similar data bases, then the FEDS woudl come to them but the customers would get there first and they would have pitchforks.
I studied hard for IT certs on the window platform. I know damn well that the info needed to restore all things lost is still in your possession. The will to write custom SQL scripts to fish the data out of the tables, however, is not there. That is the truth of the matter.
Why lie to us like that? Do you honestly expect us to believe that there are no backups of the data base prior to the event? I am certainly stupid when it comes to some things. Data storage and the laws surrounding the handling of customers data is not one of them. I am responisbile for that data.
Maybe it is time for heads to roll since you seem to not value the responsibility of handling our data too much. You need to start taking that responsibility of handling customer data way more serious than you have ,if you seriously have no means to rescue that data. I find that hard to believe. I do. Since i know there are multiple copies with different dates on them.
Ah yeah. Duraace is off on one again time to lock this post as well now?
It’s not that they could not do it. It’s that they estimated the time required to compare every guild bank right before and right after the update, and decided that it was not cost effective to spend too much time on it.
It would take a person who knows SQL very well a day or two to write the scripts needed to lift the data out.
Are they not getting enough money from the witch broom sales?
What you are effectively saying is that we are not worth their time. Sadly, this is true. They have now wiped their hands. They are hoping this goes away as quielty as possible now lest somebody actually figures out that blizzard is incapable of restoring backed up customer data.
My advie to them is this. Learn to walk before you run. Ive said my bit now. I am done with this.
Quality of stuff they push to live servers is getting worse every day. With the amount of bugged crap, I am surprised that we still have our characters.
This is maybe why they don’t really care, if the money is still rolling in and people are making enough money for generational wealth then why would they care tbh?
Their grand kid’s niece’s are getting mansions out this.
I work in the Cyber security industry. A similar event happened to one of our competitors(all though the loss of data was caused by a breech,but their backups was,as i expect here to be either out of date or non existing) and they gave what I would call a similar answer as Blizzard did.
That company is no more after several law suits. Its simply aint good enough. Blizzard has what,3 decades of video game experience. They know better,or atleast they should.
Im generally concerned about how they handle private customer data now.
You guys think that’s bad? Blizz managed to lose my entire WOW account. According to them it never existed, even though I have emails from 2011 from Blizz regarding that account. Beat that.
Yeah same. My guild is one of the ones that lost everything and got absolutely nothing back. It would have been nice to at least get something in compensation, even if it was just gold into the guild bank for repairs and to replace things that we wanted to replace.
If everyone affected would cancel their subscriptions for a month, maybe they would fix it. We did it back in the day with Real ID and flying. Vote with your wallet!
Even if I’m not affected, I’m concerned after this, what will happen when they will change the character banks. I don’t keep anything important in my banks anymore.
Though after the recent events, I’m not even sure if my character data is safe.
I have no idea what they were thinking during Bfa when they tried, hard, to force Real ID down out throats. Real ID, your real ID as your name in wow as an alias, goes against every single advice i can give you when it comes to security online.
And for the sake of “fostering” some fake “relationships” with people, who wont even say hi to each other, they wanted to give peadophiles a platform to ply their trade. They dont even have to do the work of finding out the kids’ name. Blizzard supplies it for them
Mad.
Read ID was a deal breaker for me and i did cancel my sub that day. As did many others.
But when it comes to this data loss now people also hav a choice. Do you want to continue giving thsi company money after an event like that?
Indeed. It is NOT what the real Blizzard would have done back when they were gamers and invested personally in the game. Now they’re just a business run by businessmen,
btw … I’m sure I’ve seen you comment recently elsewhere without your green “MVP” on … does that only work on certain sections of the forums?
This will be because the data transfer for the new Warbands database went wrong and Blizz don’t know how to fix it, or have decided it’s too expensive to fix. These things do happen, unfortunately. It could be a result of a badly maintained database, it could be as a result of something daft a former employee did 15 years ago that is undocumented and effectively unresolvable. It’s quite likely that the people in post now had nothing to do with the system when the cause of the problem arose.
Or it could be that Blizz didn’t spend enout money on the pre-change data clense, in which case it was entirely avoidable and comes down to middle management wanting to look good by keeping costs down in a corporate culture that puts shareholder income above customers.
We will never know the truth, but it doesn’t matter from the player perspective. Some compensation is due. I’d be interested to see someone challenge this under GDPR to see if guild bank counts as a user’s data, in which case Blizz has a legal obligation to look after it properly.
Guys, I don’t want to break it here, but you do realize that your characters and all that is associated with them is property of Blizzard while you pay for right to access their data?
