Blizzard devs on social media are unprofessional

A lot of people believe the internet is real. It’s not. But because of that wrong belief, they don’t really accept the idea of having your public account with your real name and a private account that you use to share adult artwork and vent. These devs… they take twitter seriously. And that’s the problem with them.

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No.

Whether you represent as an employee of a company or not, if you trash talk/insult the customer(s) of the company you work for it should be instant dismissal.

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Where did I I say it’s a strict policy? Where did I say it’s not common sense?

All I said is judging by blizzards response to the Asmon incident,. They clearly don’t have a policy like the one people have in mind. The end. Common sense doesn’t even come into it as clearly that is in arrears given their other issues at the moment, hmm?

Nothing about their approach being ideal.
Nothing about such a policy being excessive or strict
Nothing about such a policy being contrary to common sense.
Nothing about a clause being required as mandatory as it “isn’t a given”.

I simply described what I see. Why is this so hard to comprehend? Why are you turning into this some sort of exercise where I’m “supporting” their behaviour or appear to be suggesting their approach is a sensible one? Actually read what I’m typing fgs.

Let me make it very simple:
I do not believe blizzard have a set policy on how to interact with customers or users. The blue response to Asmon incident clarified that.
I do not believe this is good.
I believe common sense should dictate you don’t trash users if a policy is not in place.
I don’t believe they have common sense overall as a business.
Therefore: I believe the way they are going about things is bad.

Is that clear enough?

People keep appealing to common sense. Friendly reminder the company we’re talking about seemed to think having male employees curb crawl and play games during work hours all the while denying female employees promotions despite equal or superior experience, and then trying to prevent such information being known, was a cool way to run a business. Clearly common sense isn’t a factor here.

Best next step is the new co-leaders completely rebuild the whole organisational approach in this manner. The issue for me is despite becoming a big success, blizzard never evolved beyond behaving like an “Indy game company” and not thinking that when you reach a certain level of acclaim, some obligations certainly come with it regarding what people expect. With great power comes great responsibility as it were. People might be happy for the three dudes who run a small garage game company to backchat and banter with fans without things getting out of hand. The multi billion dollar gaming company is a different scenario altogether.

I can’t remove even single word out of this quote.

For all the horrors of it, this lawsuit is the opportunity for Activision-Blizzard to rein in their hotheads, their arrogant rock stars who take everything including customers for granted, because they never had to face actual consequences for their actions over the years.

Imagine going public bashing and guilt tripping your customers. This crap is grounds for suspension in every functioning company that cares even a little about their customers and fans.

No, no need to fire anyone, but it should be a very clear message to people in question that next time they’re out. They are NOT helping and in fact are making it much much worse.

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You are a walking contradiction, as you say very correctly at the end of your post that it’s obvious that it’s bad, yet when I say that these things should be punished with termination, you tell me that “it’s not that simple”. Which is it, one or the other?

Tell me what was the point of this sentence, if not trying to in some way lighten the intensity of the argument? Why would you actually point out that it’s the policies’ fault or lack thereof that devs on Twitter act the way they do?

You are just playing devil’s advocate here, discussing to discuss.

Jeez read my posts.

Initial poster: “how did blizzard let this happen? Policies exist for a reason”
Me: “looking at the Asmon example, I don’t think they do have a policy.”
You: “Anyone who suggests they don’t have a policy is shilling” (yes you did say that)
Me: “Me pointing out they lack a policy isn’t shilling, stop having a simplistic take”
You: Omg you’re now saying that someone shouldn’t be terminated for this and it’s not that simple?

My “simple” comment was regarding you labelling anyone who brings up WHY blizzard may be behaving like this “as shilling”. Because you’re conflating identification of the reason with support of the reason.

That’s all.

Call me “out to discuss” but rather that than “out to demonise” because I can’t even check the context of the posts I’m freaking reading. We actually agree on probably every point (except you may disagree with me on whether they have a policy in place, I don’t think they do) and yet you label my stance a shill one?

Like, that is a simple take. It’s a take of “if you don’t think the situation is exactly as I see it in every respect you’re a shill” even if the only thing we disagree over is the reason why blizzard are crashing and burning.

Get some nuance. If you want to avoid people “discussing for discussing” with you probably take the care not to label people with a handwave term like shill for something as stupid as thinking that blizzard probably lack a good customer relations policy. I mean I’ve heard of being called a shill for many things, but for stuff like that? As said. Simple take.

And don’t come out the whole “raise the intensity” when your post basically labelled people whom expressed a fairly reasonable thing as “shills”. That was you. Don’t want intensity? Don’t lazily generalise people.

No, I said that it does not matter whether they have one or not, employees should know not to do that the same way they should know they shouldn’t grope women without it being explicitly stated. Which also in a way means that every time someone says something like “yeah but they probably don’t have the policy” is something that I VIEW as an attempt at a small excuse. Like it reduces the responsibility even by a little bit, which it does not. Which just means that I fail to find the meaning in the whole sentence of:

Ok, I take back the “simping”. From now on, I will use the term apologist, as I think it’s better. Because whether I use the term “simp” or “apologist”, it’s the same because there is no proper reason why anyone would behave like that on a public platform.

Again, true. But I do not disagree with you on whether or not they have a policy in place, I disagree that such a thing requires a policy, that’s all.

Infact blizzard entertainments stance has been in the past anything posted by a blizzard employee is representing blizzard this is why you used to never see anything from them.
This stance has slowly slackened over the last few years.
This is one that you can blame Lore for pushing very hard for being able to have your own thoughts without representing blizzard.

Oh if only a lot of customers to an organization in retail could be a fly on the wall.

The amount of times we all sat in break time having a good laugh at some of the people who loudly scream “The customer is always right!” and actually believe it.

Lol. No. No actually. 9 times out of 10, the customer is WRONG.

Very wrong.

But as long as there are people who will take everything they see on the internet at face value. People in retail are always guaranteed a good giggle.

Your post would be valid if a developer would be a person in charge to make what’s in-game and what’s not.

In charge means a person who makes decisions. Not someone who acts on the decisions of others. It’s not that black and white of course but it’s far more real than what your post implies.

If you want someone who can demonise player base are rather guys like Asmongold and other similar dushbags than a dev.

You can call out dev for all the bugs you get in the game and the errors that happen, disconnections and similar but demonising player base as a developer for having his own thoughts on Twitter and just so happen to like being in Blizzard and therefore acknowledging that fact on his/hers Twitter profile?

Sorry but it’s really not his problem how you managed to connect his work position with players being “special”.

Edit: In matter of fact, if I would be working in Blizzard i would probably twit something like “i enjoy my work and the greatest satisfaction for me lies in seeing so many satisfied clients paying for it”

Personal account, huh? With blizzard in bio? You are representing blizzard with that, no matter how personal your account is is. Nothing is personal. Try to say the N-word on twitter with your “personal” account and see how quickly you get fired after voicing your “personal” opininon.

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I’d say this is fully wrong, especially if one has their job mentioned on their twitter while they’re part of a company. It’s far from uncommon for people to be forced to retract their tweets or posts if it potentially damages the company. This is why being taught about social media usage and its potential consequences may be necessary in some bigger companies, or at least have guidelines outlined.

Having an employee go out and negatively comment about a user of their company’s product is far from desirable. This is even if it’s from their private social media since they still may be seen as a representative.

If they still want to be free to voice their oppinion in this manner then the bare minimum is to do so from a second, fully private social media account with no noticable ties to their work. Even then they may still face some consequences for their opinion if it goes against company values.

In that case they should be told to think twice before hitting the “post” button when posting on social media. This is generally solid advice for anyone given how some behaviours can be picked up on by potential future employers or people one may engage with socially.

I don’t disagree with this notion as some seem to think it’s okay to insult others or voice their own opinion in a less than constructive manner. On the flipside then it’s also important to think of the future consequences when lashing out, as much as it may feel “good” to do so in the moment out of frustration or anger. Of course this is easier said than done when emotions are involved.

I don’t know there. If a person doesn’t have their social media directly linked to their company in any way then it should be allowed for them to voice their own opinions within reason. If this is possible depends entirely on company policy in that regard.
Having to always align ones own opinions with the ones of their place of work isn’t feasible and sometimes serves to simply repress opinions on matters that may be important to a person.

I can’t believe you’re posting online like this Gorewalker, how very unprofessional of you to talk on your personal accounts and have opinions. You go against everything you mention in your post, btw.

Sounds like you’re just okay with these opinions because they align with your believes. I bet that if there was someone with right-wing views you’d be the first to cancel them.

it’s just the same standards everybody holds.
If I insulted on social media the customers of the company I work for, I’d lose my job the very next day.

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Depends, when people like you say ‘right wing’ you seem to think it’s okay to be hateful towards LGBTQ+ and other communities without repricussions, Asjon.

That makes me glad I am unable to understand nor care how Twitter works. I would never put my work space in my twitter account I don’t use anyways :smiley:

I guess they are a little defensive at the moment, which is understandable.

What happened has affected the development of WoW, that much is certain. Because of a few bad eggs the quality slipped.

I do hope they make a comeback though.

I would also like to point out how much more harassment there is towards anyone working at Activision-Blizzard now, no matter their position. Including anyone that still plays WoW and doesn’t bad mouth it receiving harassment. Anyone that negatively expresses an opinion on streamers like Asmon, too. Yet, they don’t hold Asmon to the same example for the stuff they post on their twitter despite working for Twitch. :\

That’s something everyone hopes.