Well because it is not issue for everyone, I am from EU, and support website does load for me from WoW.
Does this website load in your web browser eu.support.blizzard.com ? still no answer to this
this command line will change your DNS server to all of your network connections:
WinKey + X => pick PowerShell (Admin) => write/copy/paste Set-DnsClientServerAddress -InterfaceAlias * -ServerAddresses 1.1.1.1,8.8.8.8 then enter => then write/copy/paste ipconfig /flushdns then enter
restart your modem/+router, fully disconnect from electricity for +30sec
try to disable all your anti-malware/anti-virus/firewall , or add to exception World of Warcraft\_retail_\Utils\BlizzardBrowser.exe
try open WoW as admin
close your Battle-net app from taskbar, then you can right click (or shift+right click) Battle-net app and choose “Run as Administrator”
or do this with World of Warcraft\_retail_\Wow.exe , after you need to manually login
try VPN with different countries, so you change your route, there was a issue for spanish people , because Blizzard didn’t report issues to their service providers, and they needed to use VPN to fix that
If Blizzard was blocked on my firewall/ISP side - I wouldn’t been able to play it at all.
yea, NO, you Dunning–Kruger effect… just because your game connection works, doesn’t mean your other service will work
there are multiple services you connect: payment, login, game, chat, support, voice, etc
and to be clear you have issue with World of Warcraft\_retail_\Utils\BlizzardBrowser.exe
example: few years ago, there was a bug, when you opened contact list in WoW, it wouldn’t show you your BattleTag contacts, after deleting content cache it started to show , so deleting World of Warcraft\_retail_\Cache + World of Warcraft\Data\config could help. or rarely sometimes the chat service just disconnects when you play WoW
Blizzard have a lot of issues, just this one is semi-their(like it is 70-90% on their side)
Microsoft cares nowadays only for AI, and they force every company they own to use AI
gamers are second/third/fourth second class citizens to them (main priority are share holders), we as Europeans are 3. in their gaming priority (USA=>Asia=>EU, for example European Union laws VS china with bilion population, which would you prefer for money ?) So yea, they actually don’t care about EU issues, even this forum closes after 30days, while in USA version doesn’t …
and with that on mind, now they do all of this stuff : housing, moving people on classic servers to the mega server(this look as resource heavy task, with all the issues with classic now), aplha, changes to addons; so EU issues are ther last priority
and as always they listen to only one thing : MONEY
so unsubscribe and stop using their products is the only way they actually listen