Cant Connect to Battle net

Ayeshia-dreadmist · September 25, 2019, 4:07pm

■ Date/time you first experienced the issue : 25. sept 2019
■ City and country : Stavanger Norway
■ ISP : Get
■ WinMTR test 60 (created while experiencing the issue) :

Results below are for Hostname: 185.60.114.159
The other two IP’s were fine.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - %	Sent	Recv	Best	Avrg	Wrst	Last
192.168.0.1 - 0	303	303	1	6	55	2
10.231.128.1 - 0	303	303	6	12	117	12
cm-84.208.12.10.getinternet. no - 0	303	303	6	13	119	13
ae11-0.poh-pe1.stv.no.ip.tdc. net - 0	303	303	6	13	77	12
ae0-0.stkm2nqp7.se.ip.tdc. net - 0	303	303	25	31	137	33
peer-as57976.stkm2nqp7.se.ip.tdc. net - 0	303	303	25	34	164	32
ae1-br01-eqsk1.as57976. net - 0	303	303	42	51	195	50
et-0-0-3-br01-eqam1.as57976. net - 0	303	303	42	84	945	57
et-0-0-29-br02-eqam1.as57976. net - 0	288	288	44	269	4378	78
et-0-0-3-br02-eqpa4.as57976. net - 2	282	278	44	125	3531	51
be2-pe02-eqpa4.as57976. net - 0	303	303	42	50	193	47
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
No response from host - 100	60	0	0	0	0	0
________________________________________________	______	______	______	______	______	______

(modified links with a space, as it wouldn’t let me post links)

Spanxz-stormscale · September 25, 2019, 4:12pm

Any update for us? I know there are issues all over with other players, but we’re kinda still in the dark since we can’t even get online.

Fjallsson-argent-dawn · September 25, 2019, 4:17pm

Same here. Can’t connect.
Sofia/Bulgaria
ISP: Vivacom
Same goes for Net1.

Aegoth-auchindoun · September 25, 2019, 4:23pm

■ Date/time you first experienced the issue : September 25th, 2019
■ City and country : The Hague, Netherlands
■ ISP : XS4ALL
■ WinMTR test (created while experiencing the issue) :
Using the IP: 185.60.114.159
|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - %	Sent	Recv	Best	Avrg	Wrst	Last
192.168.178.1 - 0	2	2	0	0	1	1
194.109.5.226 - 0	2	2	8	9	11	8
194.109.7.133 - 0	2	2	10	16	22	10
194.109.5.7 - 0	2	2	11	11	12	12
80.249.208.83 - 0	2	2	10	10	11	10
137.221.78.35 - 0	2	2	18	19	20	18
137.221.65.92 - 0	2	2	21	62	103	103
137.221.77.71 - 0	2	2	19	19	20	19
No response from host - 100	1	0	0	0	0	0
No response from host - 100	1	0	0	0	0	0
No response from host - 100	1	0	0	0	0	0
No response from host - 100	1	0	0	0	0	0
No response from host - 100	1	0	0	0	0	0
No response from host - 100	1	0	0	0	0	0
No response from host - 100	1	0	0	0	0	0
No response from host - 100	1	0	0	0	0	0
No response from host - 100	1	0	0	0	0	0
No response from host - 100	1	0	0	0	0	0
No response from host - 100	1	0	0	0	0	0
No response from host - 100	1	0	0	0	0	0
No response from host - 100	1	0	0	0	0	0
No response from host - 100	1	0	0	0	0	0
No response from host - 100	1	0	0	0	0	0
No response from host - 100	1	0	0	0	0	0
No response from host - 100	1	0	0	0	0	0
No response from host - 100	1	0	0	0	0	0
No response from host - 100	1	0	0	0	0	0
No response from host - 100	1	0	0	0	0	0
No response from host - 100	1	0	0	0	0	0
No response from host - 100	1	0	0	0	0	0
________________________________________________	______	______	______	______	______	______

Spanxz-stormscale · September 25, 2019, 4:41pm

Date: 10 am 25th of September
Location: Aalst, Belgium
ISP: Scarlet
WMTR:

IP1:
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| mymodem - 0 | 176 | 176 | 0 | 0 | 2 | 0 |

| ip-213-49-102-1.dsl.scarlet.be - 0 | 176 | 176 | 12 | 72 | 168 | 69 |

|110.244-183-91.adsl-static.isp.belgacom.be - 0 | 176 | 176 | 8 | 8 | 10 | 8 |

| No response from host - 100 | 36 | 0 | 0 | 0 | 0 | 0 |

| 80.84.23.94 - 98 | 36 | 1 | 0 | 9 | 9 | 9 |

| No response from host - 100 | 36 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

IP2:
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| mymodem - 0 | 104 | 104 | 0 | 0 | 7 | 0 |

| ip-213-49-102-1.dsl.scarlet.be - 0 | 104 | 104 | 11 | 80 | 207 | 83 |

|110.244-183-91.adsl-static.isp.belgacom.be - 0 | 104 | 104 | 8 | 8 | 8 | 8 |

| lag-14-1000.ibrmar3.isp.belgacom.be - 92 | 23 | 2 | 0 | 8 | 8 | 8 |

| No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|

IP3:
| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| mymodem - 0 | 132 | 132 | 0 | 0 | 1 | 0 |

| ip-213-49-102-1.dsl.scarlet.be - 0 | 132 | 132 | 14 | 75 | 176 | 156 |

|110.244-183-91.adsl-static.isp.belgacom.be - 0 | 132 | 132 | 8 | 8 | 16 | 8 |

| No response from host - 100 | 27 | 0 | 0 | 0 | 0 | 0 |

| 80.84.23.94 - 97 | 28 | 1 | 0 | 8 | 8 | 8 |

| No response from host - 100 | 27 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Can we get an update on this issue? We still don’t know anything about this. We have been sat here the whole day, unable to login due to issues from Blizzard’s side, the login issues earlier were solved in 20 mins, but we can’t even get an explanation or even some kind of clue how long this could take. Someone shine some light on this i beg …

Mpizera-golemagg · September 25, 2019, 4:59pm

can’t login
isp: Turknet
Location : Konya / Turkey

Clâriancê-argent-dawn · September 25, 2019, 5:03pm

■ Date/time you first experienced the issue : 11:30 am
■ City and country : Tekirdağ / Turkey
■ ISP : Turknet

We still have problem here. Nothing has been resolved. You’re doing some discrimination or something?

Ezica-twisting-nether · September 25, 2019, 5:09pm

■ Date/time you first experienced the issue : Since 11AM
■ City and country : Kaunas, Lithuania
■ ISP : Telia

Any response from Blizzard, nothing has changed for almost 12 hours, no updates about issues on twitter too ? We can’t use any Blizzard services that we are paying for, so at least an update would be nice.

Karelyn-defias-brotherhood · September 25, 2019, 5:10pm

■ Date/time you first experienced the issue : Been at least 10 hours by now
■ City and country : Šiauliai / Lithuania
■ ISP : Telia

I can’t even log in properly for the whole host data post and I can’t be bothered to by now. It’s the same issue people above are having. Was looking forward for more adventures but it seems something bad is going down. Would love to see the issue resolved in the next few days.

Spanxz-stormscale · September 25, 2019, 5:11pm

My thoughts exactly, and if it even gets resolved sooner or later people like me who are on populated servers will probably get thrown into the Q and get even more time taken away …

Chups-argent-dawn · September 25, 2019, 5:14pm

Yup, gave up at 16.00 knowing even if i get in i’ll have to wait another 2-3 hours in queue. But seems it’s still not fixed

Darenath-draenor · September 25, 2019, 5:17pm

I do understand that because of this login problem on Blizzard side we get like at least few day of free game time?

It’s 3 hours now as im tryin to log in Poland.
On my normal isp can’t even launch app and login to it.
While im on LTE cell service i Can do everything.
My base ISP is working correctly. I can do everything else. No problem loggin to other game services.

Baalru-twisting-nether · September 25, 2019, 5:19pm

■ Date/time you first experienced the issue : September 25th, 2019 Time: 1:00 PM for Turkey
■ City and country : Bursa / Turkey
■ ISP : Turknet
I have to Login with Opera VPN to post here
Host: 85.60.112.157
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| ADSL - 0 | 314 | 314 | 0 | 0 | 5 | 0 |

| 172.17.1.209 - 0 | 314 | 314 | 4 | 5 | 13 | 5 |

| 53 99 154 212 dsl dynamic turk net - 0 | 314 | 314 | 5 | 6 | 14 | 6 |

| 54 99 154 212 dsl dynamic turk net - 0 | 314 | 314 | 4 | 5 | 13 | 5 |

| 101 13 154 212 dsl static turk net - 0 | 314 | 314 | 5 | 6 | 13 | 6 |

| No response from host - 100 | 63 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

HOST: 185.60.112.158

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| ADSL - 0 | 310 | 310 | 0 | 0 | 4 | 0 |

| 172.17.1.209 - 0 | 310 | 310 | 4 | 5 | 19 | 5 |

| 53 99 154 212 dsl dynamic turk net - 0 | 310 | 310 | 5 | 5 | 21 | 5 |

| 54 99 154 212 dsl dynamic turk net - 0 | 310 | 310 | 4 | 5 | 19 | 5 |

| 101 13 154 212 dsl static turk net - 0 | 310 | 310 | 5 | 6 | 21 | 6 |

| No response from host - 100 | 62 | 0 | 0 | 0 | 0 | 0 |

HOST: 185.60.114.159
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| ADSL - 0 | 322 | 322 | 0 | 0 | 4 | 0 |

| 172.17.1.209 - 0 | 322 | 322 | 5 | 5 | 11 | 5 |

| 53 99 154 212 dsl dynamic turk net - 0 | 322 | 322 | 5 | 5 | 12 | 6 |

| 54 99 154 212 dsl dynamic turk net - 0 | 322 | 322 | 4 | 5 | 11 | 5 |

| 101 13 154 212 dsl static turk net - 0 | 322 | 322 | 5 | 6 | 12 | 7 |

| No response from host - 100 | 65 | 0 | 0 | 0 | 0 | 0 |

8:18PM Here Still Can’t log in

Spanxz-stormscale · September 25, 2019, 5:20pm

We’re completely left in the dark, only thing we know is that the Wind Hellas ISP in Greece got resolved, for the rest of us nothing. And I don’t think you should expect any compensation for this issue btw, getting this fixed and not be put in queue when we log would be fun though

Tyntas-ten-storms · September 25, 2019, 5:26pm

Still isnt working even even though blizzard posted on twitter that logins issues are resolved.
Lithuania, ISP Telia.

Darenath-draenor · September 25, 2019, 5:29pm

Date/time you first experienced the issue : 25/09 around 17:00 EU time
■ City and country : Wrocław, Poland
■ ISP : Osiedlowa

Cant complete connection test - unable to download tools required via blizzard employee links.

Can confirm from my ISP that it’s not ISP issue. They cant connect to blizzard serwers.

ISP - OSIEDLOWA / POLAND

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| ARCHER_VR400 - 0 | 104 | 104 | 1 | 2 | 103 | 4 |

| 195.206.114.62.static.telsat.wroc.pl - 0 | 104 | 104 | 3 | 6 | 106 | 5 |

| z-mir01-do-alp01.telsat.wroc.pl - 0 | 104 | 104 | 2 | 3 | 108 | 5 |

| do-Dsw9-1.alp01.telsat.wroc.pl - 0 | 104 | 104 | 2 | 4 | 107 | 2 |

|z-sw5.alp01-do-policer1.alp01.telsat.wroc.pl - 0 | 104 | 104 | 1 | 3 | 102 | 3 |

|z-policer1.alp01-do-Csw9.alp01-1.telsat.wroc.pl - 0 | 104 | 104 | 2 | 4 | 106 | 7 |

| from-telsat.bgcom.pl - 0 | 104 | 104 | 2 | 3 | 107 | 3 |

| 91.222.192.145 - 0 | 104 | 104 | 2 | 4 | 105 | 9 |

| ae2-638.RT.QTL.KTW.PL.retn. net - 0 | 104 | 104 | 5 | 9 | 245 | 5 |

| ae4-2.RT.EQX.FKT.DE.retn. net - 0 | 104 | 104 | 21 | 23 | 125 | 25 |

| No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

had to make spaces after . net - unable to add “links”.

and now to compare my LTE GSM network which somehow works:
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.43.19 - 0 | 68 | 68 | 1 | 2 | 8 | 5 |

| No response from host - 100 | 14 | 0 | 0 | 0 | 0 | 0 |

| 185.89.184.2 - 12 | 36 | 32 | 149 | 1296 | 4437 | 2302 |

| TareR001MM01.pozn.bdi.inetia.pl - 15 | 35 | 30 | 42 | 1192 | 4062 | 2237 |

| No response from host - 100 | 14 | 0 | 0 | 0 | 0 | 0 |

| 83.238.249.64 - 19 | 33 | 27 | 69 | 1222 | 2836 | 2293 |

| pr01.eqfr5.blizzardonline. net - 27 | 30 | 22 | 503 | 1237 | 2763 | 2001 |

| No response from host - 100 | 14 | 0 | 0 | 0 | 0 | 0 |

| et-0-0-31-pe01-eqam1.as57976. net - 46 | 22 | 12 | 166 | 1318 | 2596 | 2138 |

| 185.60.112.157 - 6 | 37 | 35 | 499 | 1486 | 4789 | 2237 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Wieshan-twisting-nether · September 25, 2019, 5:32pm

■ Date/time you first experienced the issue : September 25th, 2019 Time: 1:00 PM for Turkey
■ City and country : Samsun / Turkey
■ ISP : Turknet
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 0 | 136 | 136 | 0 | 0 | 1 | 0 |

| 172.17.1.12 - 0 | 136 | 136 | 4 | 8 | 34 | 4 |

| No response from host - 100 | 27 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Mpizera-turalyon · September 25, 2019, 5:36pm

still can’t connect battle.net .
Date/time : september 25 2019 . Time 01:00 PM for Turkey
City and country : Konya/Turkey
ISP: Turknet

Spanxz-stormscale · September 25, 2019, 5:48pm

This thread has 1.8k views, how is it possible that we are not getting any updates about this issue? We have had the whole day taken away from us for no reason while others were able to play without any issue. This is getting really infuriating, I’m missing a whole raid because of this issue, can’t go help my guild, nothing. Why are we only a select few having problems getting into the game? Anything, any answer, any info … Yours truly a paying customer for the last god knows how many years, sitting in wait ever so slowly getting more frustrated.

Nonnative-stormscale · September 25, 2019, 6:00pm

whole day ruined