Can't refer a friend

Mimoun-twisting-nether · October 14, 2020, 10:46am

Hello,

My friend has a brand new account, but he’s getting the message “We can not verify your eligibility for this promotion at this time, please come back and try again later”

Is refer a friend down?

Fiwor-darksorrow · October 14, 2020, 10:59am

Same problem with me and my friend

Kahlen-ashbringer · October 14, 2020, 11:04am

Same problem here as well.

Finally managed to convince my friend to start playing again with the new leveling, hoping for a fix soon, before she looses interest in playing.

Skyshatter-auchindoun · October 14, 2020, 12:15pm

I’m having the same issues. I’ve reported this on their twitter too.

Geckokid-draenor · October 14, 2020, 12:30pm

I am also having the same issue

Cealian-draenor · October 14, 2020, 4:25pm

Im having the same issue, hope this gets resolved soon cant wait to start play with my friend

Dnox-aggra-português · October 14, 2020, 8:14pm

Same here. Happens for brand new and also inactive accounts.

Holysteak-azshara · October 14, 2020, 8:19pm

refered 3 friends yesterday before patch. just might be the servers.

Alimasticus-argent-dawn · October 15, 2020, 6:06am

same problem here is the problem at least acknowledged?

Acwulf-argent-dawn · October 15, 2020, 6:28am

Having the same issue. Have not seen anything anywhere at all! Also just tweeted @BlizzardCSEU_EN about it.

Vacamu-exodar · October 15, 2020, 6:53am

Same problem, I hope Blizzard will solve this soon.

Armande-stormscale · October 15, 2020, 8:07am

Same issue here, made a ticket. Hopefully this gets fixed soon.

Nightborne-zenedar · October 15, 2020, 8:40am

Blizzard please FIX this! my friends are getting bored waiting to play! they have tried most of the classes they like! I’m running out of ideas to make this commitment interesting to them.

Anarkozius-frostwhisper · October 15, 2020, 9:13am

Same tried to refer a friend yesterday took 20minutes to get a code to refer with and then when he gets the code it aint working. Please fix this.

Tyrskorn · October 15, 2020, 9:19am

Hey everyone,

Thanks for the reports!

Something is definitely not working as it should here and the issue is under investigation currently.

The support article for this can be found here:

At the moment it doesn’t reflect the current issue under investigation, but in case the problem can’t be resolved quickly, will be updated with more information as it becomes available.

Thanks again for the reports!

Alerion-alleria · October 15, 2020, 9:25am

Same Problem, finally convincing someone to just have them be dissappointed “it doesnt even work” is kinda meh^^

Borroq-outland · October 15, 2020, 2:39pm

So is it getting fixed soon? Thought it was just yesterday, but the problem still exists.

Archyl-kazzak · October 15, 2020, 2:53pm

same , i managed to convience my friend to try wow since we get a new leveling experience and he gets the error: “we can not verify your eligibility for this promotion at this time” while he never played wow before

Gyrel-draenor · October 15, 2020, 5:09pm

Same problem here.
I hope its fixed before my friend’s 7-day grace period ends…

Darknèss-defias-brotherhood · October 15, 2020, 5:18pm

Is there any update on this issue?
I was waiting for pre-patch in order to recruit a few friends to WoW but they get the same error.
I hope it gets fixed soon.