Can't use my wow token

Hi, so i’ve been out last night when my game time ran out and today in the morning i came back to play the game i realized my game time was expired.
i tried to login to character loading screen where you can use ur wow token in the bag and be able to activate it but right now it won’t even let me go there at all. it says i need active game time to play the game!!
is there any option to use the wow token now since it won’t let me go to the character screen !?

Hi Doumhammer,

For more info about how this works, check out the support article here:

If you’re unable to get to the character selection screen at all, it typically means there is a region mismatch between where you’re playing from and where your account is registered, and you’ll want to check out this page for more info about how to address it:

  1. If you are using a VPN, disable it.
  2. Make sure your Battle.net account information is accurate. If outdated, you should update the registered name and country on your Battle.net account.
  3. Make sure your payment method information is accurate. We recommend that you remove the payment method from your account and add it again.