On one of my characters (this one, Laurentine), I can only use the Wizard’s Sanctum teleporter one way: from the portal room to the tower. if I try to go from the tower to the portal room, nothing happens. It’s as if the teleporter isn’t even there.
this is only true for this one character. All the others can use it like normal, both ways.
The only difference between this character and the others, that I can imagine having any effect on this, is that this is a faction-changed Void Elf.
Is there anything I could do on my side to potentially fix this issue?
PS: I would have preferred to be able to open a ticket about this, rather than relying on luck that someone will actually read this. Alas, there’s no category for this.
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Unfortunately, I don’t think this is something that you can fix with mere advice from the forums: it sounds like it’s beyond our power to do so. I am pretty sure that you can open a ticket belonging to “other” category or something similar, where the issue doesn’t have to be exact. If you can’t find such a category, is there one for bugs/glitches? Try that, and if there’s not that either, open a ticket in another category and just explain your issue. No big deal. GM’s have always helped me with my issues even if I miscategorized them.
Beyond that, a couple things that could help if you want to refrain from opening a ticket yet, although I would strongly suggest doing it. First, it could just be bugged for the time being, and the next time you log on, it could be working like it’s supposed to. Sometimes that’s all it takes, and if it’s been less than 24 hours since your faction change, it could very well be the problem. Time fixes some issues. Secondly, although this is somewhat related to the first one, a relog or a /reload could help, I’m not sure. Try to also close the game process completely and then restart. I can’t think of anything else that you could do yourself to solve the issue. If that doesn’t cut it, get in contact with a GM.
Hello, yeah… I posted this originally in customer support, but it was moved to ‘gameplay’? don’t really expect other players to be able to help me with this.
It’s been a week since I did the faction change, and I too figured that it could take a few days for things to rattle right. no such luck (yet).
I have naturally turned off my computer completely quite a few times in that time. so relogging or closing the process completely doesn’t seem to fix it. /reload might do it though… you never know.
will try to open an inaccurate ticket later today.
Also. Again. Moderators? Why was this moved from costumer support?
EDIT:
Okay, so it is now resolved.
The issue for anyone experiencing something similar was phasing.
When the character was with the horde, I had started the legion opening quest chain but never truly finished it (I probably had to talk with someone one last time and just forgot).
When the faction-change happened, the quest-log was reset. but the character remained in the phase of that quest.
Solution: Find the Legion opening quest in stormwind and finish it.
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