Hello!
After completing The MOTHERLOAD!!! on a mythic keystone I received another Motherload key.
I cannot however reset the instance. After I’ve clicked the option through my character’s icon, this happens: I receive no message at all. When I enter the dungeon, I spawn in a fully alive instance at the last checkpoint.
I tried resetting several times, and then googled it. The bug seemed to be “weird” and “uncommon”.
So I contacted a GM through the website channels. Someone answered, took control of my character and confirmed the rarity of the bug and his inability to fix it. The GM also confirmed it is not my computer but my character.
I was suggested a workaround: to do a random mythic +. This would, in his words, resolve the issue. So I did. I did a Waycrest +2.
The issue however persists. And I need to reset so I can lower this huge key I got on my alt!
Can someone help me in whatever way? Would be nice to know if someone else has had this issue him -or herself.
Thanks!
EDIT: I let someone else reset and did the key. But the issue remains afterwards. I cannot reset any instance.