Please help. I just wanna know if my computer is broken or if this is a game issue and if this issue can damage my hardware. please atleast let me know incase this can damage my hardware. I would really appreciate it very much.
New laptop, Getting allot of unexpected error game shutdown, mostly when loading screen, like after hearthstone, entering or leaving dungeon, etc.
Tried repair game, delete all addons and wtf. disable all optional (compatibility) graphics features.
Contacted WoW support, they said its not an issue with the game but with my computer.
2 times. but they didnt want to say what kind of hardware might cause this issue.
So, should I return laptop for repair, or is it just WoW that is causing the problem?
I have seen other people with the same issue who have their post blocked for some reason.
I got Error txt file, but i cant post it here due to link or something.
Other games work mostly fine, but recently i did have one game shut down with no error, on another game. This got me worried.
Is it possible that WoW can damage my laptop? Because one time in wow the game froze during loading screen without even shutting down or giving an error. not even ctrl alt del responded. Not even the system buttons gave any response whatsoever. Not even the power button responded. So the only thing I could do is press and hold the power button untill the computer completely and entirely shut off.
This happened only ones in WoW, but is it possible that WoW is damaging my laptop with this happening? And endless game shut downs every time i get into a loading screen. With WoW?
Please tell me if these issues could potentially damage my hardware.
rtx 4080
i9
64gb
everything up to date.
No preview updates.
windows 11, 64-bit
laptop
external ssd NTFS 4tb usb-c
To be honest, I didnāt. I might just try it if I can find no solution. But I have played every kind of game, sim and mmo on the external ssd, never had an issue. But I will def try internal ssd if i can find no solution.
Cause my internet is slow, so the download will take long.
@blindingsun
As far as I know itās alwas good. And I have limitted fps to 50 fps, but it can do 300+ fps with optional gpu features on max graph.
Also I have a special ubderbody to ensure the good circulation of the coolers.
The fans blow hardly when playing WoW.
But I will def try checking temps on hardware monitor. Just to be absolutely sure, that maybe the it is hot because the fans are not blowing on WoW.
Then I will try loading game on 300 fps, see if that works.
But testing that will take a very long time. Cause I donāt know when it is going to crash.
If it were me Iād try that first before anything else with a fresh install, rules out there being issues with the part of the external SSD where WoW is installed if it continues.
Ensure that gpu drivers are up to date, and check if WoW is set āHigh performanceā at: Windows Settings ā System ā Monitor ā Graphics Settings
Thank you, I will check this aswell.
And I will double check driver update.
And will check if running on max fps fixes the issue just incase.
I can post my most recent Error. txt when it crashed on wow. maybe I can post it on youtube description and give a save link that way? If anyone can help me understand the error txt I will do it, tell me if that is helpful or a good idea, I would really appreciate it.
I read the error text myself, but it makes no sense to me.
thanks, i checked, it says: let windows decide (High Performance)
Is that ok? Or should it be different?
temps and fps and drivers.
So I just tested at max fps and temps.
without optional gpu features, i get 110+ fps.
around 70 Celsius
and still crash, so the fps throttle def did not cause this issue. neither temp.
And double checked drivers are all up to date, windows uptodate no preview updates, intel up to date, nvidia up to date.
I will re-install another day, into internal ssd. and try see if that fixes the issue.
the HW monitor looks really nice actually. i thought it would be atleast 90+ to 98+ degrees celsius, like some laptops have issues where the cooling paste can fracture and cause temp issues if the laptop hits something hard. they should and could easily fix that with compliant mechanisms, which can absorb like double or tripple the blow without issues. See no reason why they shouldenāt consider that, considering how expensive the actual chips are. Even the packaging they send the laptops in have compliant mechanism in them. but im no architect
@krounix
haha yeah desktop pc is better ofcourse. but if thereās no hardware issue, its no problem for me.
Might be your CPU .
The latest I9 13 and 14th gen have crashing issues , especially the high end models, which I suspect yours is , given you have 4080 gpu and 64 ram.
Itās a known issue for these chips . Heard it might be fixed since July , but you need to update your bios .
Oh thank you very much. I will definitely check this out.
Intel(R) Coreā¢ i9-14900HX 2.20 GHz
14th gen i think.
I never understood cpuās. Even microsoft flight sim uses only 1 core of the cpu, why does this have so many cores? And why so low gigahertz? Feels like cpuās are actually becoming lower in ghz
I canāt think of an application that actually uses all those cores.
The OP has a laptop, itās not a ārealā I9, nor a real 4080 for that matter.
Itās probably not using one core but using one heavily. Games by their nature donāt use that may cores; ideally games will be more GPU heavy. Mega multi core processors are more for those that run multiple workloads. My 14700k (room heater) has 20 cores (8p 16E cores). For example, I can run WoW, Gentoo Linux while compiling and Firefox watching a YouTube video. It doesnāt get to 100% utilisation Itās far more than I need really. Note WoW is now optimised for P+E cores.
CPU-type transistors only use power when they change state. The higher the frequency the more power they draw. It also means the more heat generated. An actual 14900 CPU and 4080 would generate enough heat to melt your plastic case.
The power to performance curve is exponential. If you cut the frequency by half you can actually cut the power by more than half. The lower clockrates are a compromise to preserve battery life.
I did check my laptop company for any updates on my laptop hardware, including bios.
And no new updates are available there. So I think itās as up to date as I can get it.
just one thing left to do. Tomorrow or tonight I will download and install battlenet and WoW on internal ssd storage and see how that goes.
If anyone want to read the error.txt in my WoW error folder, I can paste it on youtube descriptions, if that is a good idea or helpful or even possible, let me know if you want me to try that. Cause I cannot paste the text here, due to ālinksā contained in the text or something. But maybe youtube can be a safe link, if the txt fits in description.
I donāt know if it affect just the pc once or the both pc and laptop CPUās , but it is worth digging into it I think ,as the issue sound similar to what you get . There are lots threads on this issue on the net . Itās been around for a year or two . Some say they undervolt their cpu to work around it . Bad thing is this issues seems to be cable of actually permanently damaging your cpu . Iād suggest to do a good research on it and see if matches your issue .
Also yea ā¦ Not fan of the intel set up either .
I donāt like these āperformance cores / efficient coresā . Feels like a marketing trick to me .
You basically have a processor with 8 new cores (high speed performance cores with two threads ) and 16 recycled single cores , single thread like you had it 2006 ā¦
If you google further you will see that some people actually disable the efficient cores to get more fps /stability . That is also something worth googling .
Lastly if you think it is graphics related you can also fiddle with the settings in the game . Try setting everything to low , try using DX11 if possible . Disable buffering , and everything . it might be something weird like that . There is also a new setting in wow which lets the game use more than one cpu core .( multithread rendering)
I have to mention, after I ruled out 100% that the addon was not the cause of the issue, I decided to just install the new uptodate details dps meter addon. Thatās it. But rly without it the errors are the same even after deleting wtf folders aswell. and disabling optional gpu settings.
Game is also downloading and installing on my internal ssd now.
Laptop CPUs use much lower voltages than the desktop counterparts.
Itās quite clever. Letās use WoW and web browsing as an example. You want as much fps as you can in a game so you put those on the performance cores. Split WoW up, audio is fairly easy to process, letās send that to the efficiency core. Browsing the web, or watching YouTube isnāt a CPU intensive so send that to the efficiency core too.
The efficiency cores are smaller cores so take up less space on the die and they run at lower frequencies. Processors run more efficiently the less power you have.
The problem with the P+E is software. It was the same as multi-croe CPUs. We needed to wait until software could take advantage of them. Developers had to learn how to multithread tasks. While windows 11 supports P+E cores itās still far from perfect. Intel released their optimisation app but it only works for specific games ā¦ WoW being one of them.
Give it time, hardware is also miles ahead of software.
@aprix
ty aprix that is very interesting. I did notice that a super cpu intensive heavy game like microsoft flight sim does not even have a multi thread and a game like wow does have it. blizzard is awesome.
and yes ty for suggesting that, I do have to try lower graphics settings to see if that may change the result.
Downloading on internal ssd now.
@someoneelse
Thanks so much! That is so interesting and good to know!
I am now reminded I was actually very impressed when one day I forgot to connect the power cable and the laptop lasted for hours with me gaming on it, on a pretty heavy game, without me even noticing anything. Itās awesome!
