WoW, really? Then why on earth they sent me to make a post here? Thanks. The most information-filled sentence in the whole thread.
if the SW MAY affect but dont - whan WTF? Thats like if i am cooking i should be punished for murder. Since i had a knife in my hands. Thats not like rules are working.
Also you cant play the game to have an advantage of other players. Thats what in rules is written. Does it mean i should report all R14 people? They play the game the way to have advantage. Same level of argue.
If it was the thing - i’d get AFK status and kick. Not a ban, right?
They did not. They forbid software. Not actuall multibox.
Because, as the Blue stated, your question was also for the Community. Which, like it or not, is those posters that have been responding to you here.
I haven’t PvP’d in a long time but I have never heard, until today, of people actually getting game time bans for AFK’ing. From my recollection you just used to get booted from the BG with a timer which stopped you from re-queuing.
As for the 'boxing issue it sounds like you had some sort of automation software running in the background, assuming you’re being genuine about not running it for the game, which was detected by Warden and that is what has caused your account ban to happen. However, to play Devil’s advocate, the account was never yours in the first place so cannot technically be stolen. A refund of any outstanding gametime would be nice to see but I cannot foresee Blizzard doing this.
From my perspective having had a couple of issues dealt with through the ticket system in the last couple of weeks I appear to have had human responses which read as being genuine replies and not copy/paste responses. They have both been dealt with swiftly as well.
LoL, yeah. Ofc. Now blame me botting… Blizz ban nowdays nor anything. And you cant even get the answer with a reason.
Not account was stolen. The money were taken and the service was not provided. Thats the defenition of steal.
I Do belive you. And i’ve cheked rate of blue repplyes in thread. Thats why i wrote “Thanks” to you. ccmon. wasnt a sarcasm.
I know it is. But is has exact the same law basent. That why i gave it.
Was it used or not is not a question here. As i said before -even Windows has feature to do so. So should it be punished? And there is not a word about those things are forbidden.
Even Blizz told so. 1 press = 1 key is OK.
And flick the window is far not the same as automate the game, ccmon
Cheating: Create, use, offer, promote, advertise, make available and/or distribute the following or assist therein:
cheats; i.e. methods not expressly authorized by Blizzard (whether accomplished using hardware, software, a combination thereof, or otherwise), influencing and/or facilitating the gameplay, including exploits of any in-game bugs, and thereby granting you and/or any other user an advantage over other players not using such methods;
bots; i.e. any code and/or software, not expressly authorized by Blizzard, that allows the automated control of a Game or part of a Game, or any other feature of the Platform, e.g. the automated control of a character in a Game;
hacks; i.e. accessing or modifying the software of the Platform in any manner not expressly authorized by Blizzard;
any code and/or software, not expressly authorized by Blizzard, that can be used in connection with the Platform and/or any component or feature thereof which changes and/or facilitates the gameplay or other functionality;
I do belive you. I’ve checked that. And i am pleased you provided some real information. Beside the most text here from all of the sides. Wasnt a sarcasm. Sory if it looked like that.
Totally agree. But that example have the same blizzard-law basement. Thats it is good example by being so bad.
It is a thing. WHen a lot of people are not happy with what you are doing and throw a report - you get ban. And no1 interested in - were you doing legit things or not. Just get a crowd of unhappy people and get your ban.
Thanks for that link. It 100% prooves that i did nothing wrong in both cases.
Flick a window does not do anything with a platform or any component of a platform. And does not somehow operate with the game itself.
Is there a place where we can read “authorized by Blizzard” Software?
Also, if we read Blizz repply from other place we can see:
WoW! i can get ban for using Windows? or Linux? Since they are not authorised. Having Google chroome runing on background with music?
Nope. Windows can flick the focus on mouseover. Move your mouse above the window you need and do 1 click. 1 click = 1 action. Inclue change focus.
Lets just admin that neither me and nor you have enought facts to operate with. And thats not our problem. Thats the problem how Blizz are communicating with people they are providing service for. Stealing money, giving no explanation, having extrime bad customer support with copy-paste MSGs and being feared to do ‘any answer that can be used in future’. All of that leads to what we have = they have some open cut rules. And some hidden one they are not sharing but punishing for braking them.
No they aren’t, you know they aren’t and making that kind of accusation is just silly.
They probably use scripts, like all customer support everywhere in the world. I use them in my job and 99 out of 100 times the scripted response fits perfectly yet there will always be that one time when it’s not quite right but that’s what escalation is for.
Really bugs me when people (usually those who have never worked a customer focused job in their lives) use the old “customer service is rubbish because they won’t do exactly what I want them to do!” Yet never actually seem to see a bigger picture of what customer service is or the how it actually works.
Yes they have rules, we all agree to them the second we sign up and begin playing the game and we also agree to the consequences of losing access to the game if we break those rules. One of the big rules is “don’t cheat” quite common in gaming I believe, and cheating covers using certain software’s that give an advantage to you in the game whether that is for botting or mirroring keystrokes, sadly for some people that software also tends to be things running in the background of their pcs that can be (but often isn’t) used to manipulate the game in some way that blizzard says isn’t allowed.
They ban programs like jmorph and tmorph even though they only change the appearance of things in the game to the actual users (usually for gross reasons) and a lot of people get banned for having those programs on their computers when the bot tracking software picks it up. I really do suspect you’ve fallen foul to something like that, a program running in the background that their bot tracking software has picked up and that is why you got banned.
However you agreed to not break the rules when you signed up and if you did break them to be banned for X amount of time.
That isn’t the fault of the customer service staff who right now are answering tickets about everything from “why was I silenced” to “why is my murloc mog not showing” and every silly thing in-between and probably getting a fair amount of abuse thrown at them when they don’t have the answers or can’t help.
I gave you advice on how to avoid further issues and you have chosen to say “that’s not my problem so I won’t do anything to prevent this happening in the future” and that my dear forum friend is totally on you.
Thanks for all the messages. I can see how pointless trying to figure out something w/o actual Blizz get involved. Since thats their main problem we had to live in the world of “one god - Blizzard” doing whatever they whink is right w/o providing information to the users. We have exact same problems with real law. So what the differ…
Or you could just have asked the question itself in the forums (like they kinda told you to by directig you here) but it was clearly a demand on your part to speak with the “manager” instead.
I’ve asked here. But whats the point? Community cant resolve the question. So the only reason i was sent here is just to talk. No usefull information could be digged here(Since it is not exists on open information field)
Only Blizz representative can help, but they do not getting involved in “General question”. So yeah. Pointless place in my case.
Just to be clear, what would you deem as usefull information regarding the issue you have that hasent been said yet?
Because i dont think any info given will satisfy you at all and you are after something else here. Idk what exactly but a guess is compensation for the time lost during the ban? Just the feel i get from you.
I want understandable and prooved information what is allowed and what is not. Cummunity cant give that kind of information, as i got it. Cos blizz do not provide that information. As far as i get even simple addon from Curse can lead to a ban… Giant part of the game in gray field like some1 told here. Thats a shame.
Cos all given information were based on guesses. Not facts. ANd people cant undertand that. I dunno why.
There is no list and I don’t think there ever will be. I have seen people banned and they have said the only software they used was a program that switched windows when they clicked inside a window once.
There was an addon that scanned party chat and clicked on skills for you when you put certain characters in the chat window in another instance of Warcraft.
The reason for them not being specific as to exactly what you used that isent allowed has been explained to you in this post.
That you dont agree with it or refuse to accept it is the issue now. You see it as them not understading you but its the other way around here.
Yes ppl can only guess as to exactly what has happened as all the info given to this case is from you and you alone here as blizz wont divulge in the information they have on it. And ppl have tried to explain as to why Blizz do things as they do with the info you have given them.
“Blizz might have banned you if you used something like this”
“Oh i did use something like that but i shouldnt be banned for it cuz i only use it for that… i demand they clearly explain it to me”
You still ignored everything, ranted on and called for the “manager”.