the issue is still there! tried to do my daily mini-vision, got stuck in loading and got “instance not found”, tried again and guess what, couldn’t enter the mini-vision at all because the system thinks i already entered the vision once and can’t enter again today! ffs HELP US!
Dear all,
Same problem for me Since 2 weeks ago… It’s very difficult to play with these crash… Problem is present only on Wow, I’m connected with cable to my Router with fiber access.
I try with VPN, but loading stuck continue to freeze at 0%, 70%, or 100%.
I repair the Game, reinstall Windows, Change the DNS, Flush the DNS, Disable IPV6 on my network card, disable addons, clean cache game, Nothing change.
For the VPN use, What’s your location recommendation for getting around the problem in the meantime?
I’m in France, I try Germany, GB for VPN server
Thanks
So this has just started happening to me today… Getting stuck in loading screens etc etc. My wife has the same issue (Missawesome further up the list).
This is really not what i need after losing my job to this covid19 thingie <.<
WinMTR StatisticsWinMTR statistics
| Host | % | Sent | Recv | Best | Avrg | Wrst | Last |
| 192.168.10.1 | 0 | 494 | 494 | 0 | 1 | 11 | 0 |
| 222.79-160-116.customer.lyse.net | 0 | 494 | 494 | 2 | 3 | 21 | 6 |
| 129.81-166-123.customer.lyse.net | 1 | 490 | 489 | 6 | 7 | 18 | 10 |
| kbn-b3-link.telia.net | 0 | 494 | 494 | 5 | 8 | 49 | 7 |
| kbn-bb3-link.telia.net | 5 | 417 | 399 | 18 | 21 | 43 | 19 |
| hbg-bb3-link.telia.net | 0 | 494 | 494 | 19 | 20 | 34 | 19 |
| adm-bb3-link.telia.net | 0 | 494 | 494 | 18 | 19 | 31 | 19 |
| adm-b2-link.telia.net | 0 | 494 | 494 | 19 | 21 | 35 | 20 |
| blizzard-ic-348623-adm-b2.c.telia.net | 1 | 490 | 489 | 20 | 26 | 103 | 53 |
| ae1-br01-eqam1.as57976.net | 1 | 490 | 489 | 20 | 26 | 139 | 20 |
| 137.221.78.81 | 0 | 494 | 494 | 20 | 23 | 122 | 20 |
| 137.221.66.47 | 12 | 334 | 294 | 20 | 23 | 39 | 22 |
| 185.60.112.157 | 1 | 490 | 489 | 20 | 21 | 29 | 21 |
WinMTR statistics
| Host | % | Sent | Recv | Best | Avrg | Wrst | Last |
| 192.168.10.1 | 91 | 108 | 10 | 0 | 0 | 4 | 0 |
| 222.79-160-116.customer.lyse.net | 0 | 499 | 499 | 2 | 3 | 16 | 3 |
| 129.81-166-123.customer.lyse.net | 0 | 499 | 499 | 5 | 7 | 19 | 10 |
| kbn-b3-link.telia.net | 0 | 499 | 499 | 6 | 8 | 38 | 6 |
| kbn-bb4-link.telia.net | 0 | 499 | 499 | 17 | 20 | 55 | 25 |
| hbg-bb4-link.telia.net | 0 | 499 | 499 | 18 | 19 | 35 | 20 |
| adm-bb4-link.telia.net | 0 | 499 | 499 | 17 | 19 | 29 | 21 |
| adm-b2-link.telia.net | 0 | 499 | 499 | 18 | 20 | 30 | 20 |
| blizzard-ic-348623-adm-b2.c.telia.net | 0 | 499 | 499 | 19 | 24 | 130 | 21 |
| ae1-br02-eqam1.as57976.net | 0 | 499 | 499 | 19 | 24 | 105 | 26 |
| 137.221.78.87 | 0 | 499 | 499 | 19 | 23 | 144 | 20 |
| 137.221.66.45 | 1 | 495 | 494 | 19 | 21 | 30 | 20 |
| 185.60.112.158 | 0 | 499 | 499 | 19 | 20 | 29 | 20 |
WinMTR statistics
| Host | % | Sent | Recv | Best | Avrg | Wrst | Last |
| 192.168.10.1 | 90 | 109 | 11 | 0 | 1 | 4 | 2 |
| 222.79-160-116.customer.lyse.net | 0 | 500 | 500 | 2 | 3 | 9 | 7 |
| 129.81-166-123.customer.lyse.net | 0 | 500 | 500 | 5 | 7 | 16 | 9 |
| kbn-b3-link.telia.net | 1 | 496 | 495 | 6 | 9 | 35 | 10 |
| kbn-bb4-link.telia.net | 0 | 500 | 500 | 18 | 20 | 39 | 19 |
| hbg-bb4-link.telia.net | 0 | 500 | 500 | 18 | 20 | 38 | 20 |
| adm-bb4-link.telia.net | 0 | 500 | 500 | 17 | 19 | 28 | 18 |
| adm-b2-link.telia.net | 0 | 500 | 500 | 18 | 19 | 27 | 18 |
| blizzard-ic-348623-adm-b2.c.telia.net | 0 | 500 | 500 | 19 | 25 | 121 | 49 |
| ae1-br01-eqam1.as57976.net | 0 | 500 | 500 | 19 | 25 | 136 | 22 |
| 137.221.78.81 | 0 | 500 | 500 | 19 | 24 | 134 | 21 |
| No response from host | 100 | 100 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 100 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 100 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 100 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 100 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 100 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 100 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 100 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 100 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 100 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 100 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 100 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 100 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 100 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 100 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 100 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 100 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 100 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 100 | 0 | 0 | 0 | 0 | 0 |
Thanks Theriga for those tests.
I’ll send them on however I am slightly concerned that on two of your tests, your hitting a 90% packet loss right on the first line. That would usually indicate your already losing substantial information right from your router. I would perhaps give it a try following this guide here as it might be that your network needs a refresh.
1 Like
Hey there thanks for the reply! I’ve given that a try now, hopefully i will see some improvement but my wife is still experiencing an issue and she does not have that packet loss 
Hi It’s not a real packet loss, I think you send the 3 MTR test in the same time, reason of this lost of package on your router.
Many routers of ISP block multi ping requests, retry the test not in the same time, IP per IP.
And the packet lost on your local network is normally solved.
You are 100% correct i did run 3 at the same time
I dont have this issue since 2 days ago, i dont know it fixed or just im lucky
I’m still getting punished by it so 100% not fixed
Hello
I’m upgraded my Windows to the last version this night, May Update (Windows 10 version 2004) with DirectX 12 Ultimate, and updated the last driver Nvidia to v.446.14.
No crash since this major system update, the problem is probably solved, I don’t know if it’s this upgrade who solve this. But game working fine now. (for the moment)
My vpn is a gaming tcp vpn that connects to turkey works very well.
update : for 2 days straight no sign of getting stuck in loading screen! kodos to blizzard and Jingoraitin.
1 Like
Hi Jingoraitin !
I got no loading issue for a week until now !
I hope it fixed and never happen again, Thanks to you and Blizzard ! 
1 Like
Good to hear some of you are no longer having the issue. We’ll keep an eye on things for a little while longer but hopefully it doesnt have any resurgence 
1 Like
i would like to post some data regarding my issue using your looking glass tool, but the routes contain links and i am not allowed to link in here it says when trying to post.
it would be helpful that if you ask for such data that people can actually post it?
at least on this part of the forum.
Hey so like whenever i should get out of the loading screen i just get stuck at the loading screen and i have like zero ideas on what to do.
I am having the exact issues out of nowhere. Nothing I know changed yet it started happening.
omg … the same problem again !! after shadowlands launch … now we have to wait for 2 more mounth to bllizard fix this one again ?! alots of ppl getting word server down alret and stucking at loading screen again !!! this time i cant even log in with any of my charecters in any plance !! and agaaain .vpn works !! another great job !
5 Likes
Hi Helgor,
Glad to hear you were able to find a working solution, though it seems you accidentally resurrected a rather old thread, so we’ll close it here to prevent confusion.
Other issues like this seen recently are likely to have been caused by the expansion launch, though if anyone else is still having issues, the steps over here should help: