Hi
A few days ago I was deleting a bunch of my old characters that were low level and that I never played. To delete a character you must click the button and then type “delete”, and click to confirm.
Once you click to confirm and the character is deleted, there is like a second of time where you can click to select another character. After that, it kind of “snaps” back to the top and selects the top character in your warband. So even though you clicked on a character, you saw that character be selected, if you wait 1s it will change your selection to the top char in your warband. I tested this after.
If you can see where I’m going with this, I deleted 1 old character, then selected a new character to delete, but it “snapped” to the top of my warband and selected my main. I didnt notice this change, and deleted my main character lol. I’ve played this char for many years, I did not mean to delete it. It wasn’t until I clicked confirm that I noticed it said “level 70 Rogue” and not “level 26 shaman”.
There’s a feature for restoring deleted characters but it’s disabled currently. I made a ticket and the customer support team told me that it’s disabled and likely will not be coming back in the next weeks either.
Is this really true? Is there no way I can get my character back in time for TWW? I do accept some responsibility because I am the doughnut that clicked confirm, but it DID snap and select a char I didn’t intend to select. Anyone can try this for themselves and see.
Thanks
It’s true that the feature is currently disabled, but the customer support can restore it for you. However, you need to get lucky to get somebody willing to help you.
Here’s a thread from a few days ago: Accidently deleted main - Support / Customer Support - World of Warcraft Forums - https://eu.forums.blizzard.com/en/wow/t/accidently-deleted-main/525277
A person in the thread successfully got their main back through a ticket. Make a ticket, request them to restore it for you politely, and hope for the best. Good luck.
Thanks for the response and the relevant link.
You’re not crazy and the problem is on a scale larger than a single isolated incident.
https://old.reddit.com/r/wow/comments/1ewtjm8/dont_delete_any_toons/
Multiple other topics I could link from wow forums but none got this much attention.
Thanks. I have had a few responses from some GMs. Some look automated but one was definitely written. They tell me it’s not possible to restore it. Buy others are posting that they were told the same - and eventually they found a GM that could do it. So, I am not sure what to do.
It feels rude to constantly ask the same question while told no. However it appears that if I don’t do that - I’m just screwed
i have had this just happen to me last week its my main of 20 years that got deleted i have begged them in about 6 7 ticket they have all replied with i have to wait for it to be fixed and there’s no set time frame, the frustration is unreal
Sad to see there is still no timeframe on this being fixed.