Do devs care about EU game playerbase?

I honest to god hope Blizzard ignores feedback on the EU forums as much as possible.

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Ofc they care man.
They also provide useful info and updates like at Twiluna’s post

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That’s not a dev but a pr mascot

The Blues who post here are community managers not Devs or GMs and since the game is a copy/paste of the US game they have no need to post or look here in the EU.

Edit: Also most peoples “new great idea” has been mentioned many times before.

They might just be in disguise, well never know for sure.

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My personal opinion is that Blizzard care for the 90% or so Asian users and don’t really care for either the EU or US players.

They’ll tailor the game to suit where the money comes from.

I think Jito also raised an interesting point and one people maybe had not thought of.

Although I agree they do probably tailor the game to suit where the most money comes from :slight_smile:

For me I still think it is unreasonable that I need to make a US trial account in order to be able to see the Beta/Dev section. It doesn’t matter how many times people tell me how fast it is to do this, my argument will always be ‘why should I need to do this?’

Actual developers are not permitted to post on the forums and interact with the community. That’s what PR and community managers are for. Developers are very passionate and in the end human, so they don’t want them posting something which could hurt the company image.

Community managers (blue posts) will contribute to a silly and very casual thread every now and again, but won’t ever take a stance or relay direct information without the approval of PR. Because they don’t want to say anything that might upset us and when in doubt, it’s better not to say anything at all.

The forums are a place where the players can interact with one another, not a place where the community can interact with developers. Community Managers relay constructive feedback both ways when it is required. Some developers, do however read a forum thread every now and again.

Also, bear in mind that the job of a community manager, is only to relay feedback, not see it through to the end or to make sure a change is made, regardless of how popular or upvoted a thread is. They are also not required to inform the community that said feedback has been forwarded or if it is being acted upon or not.

For many years i didnt see any, but some, na community manager posted personally some news.

Not much, but atleast its something

Not true at all, they can post, check NA forums.

y u do dis

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Devs be like: isnt europe ONE country?!?!?!

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I get where you’re coming from and totally appreciate the feelings that you’ve expressed here Retributor

Anything the developers say is picked over with a fine tooth comb. One wrong word and suddenly something a dev said was “considered” can end up all over the internet as “confirmed by Blizzard next patch!” even if that’s not what they said at all. One poorly worded joke made in good faith can provoke a backlash that becomes a meme for years. Even the simplest response can take a lot of time to get right, especially when it’s not the author’s expertise. Posting can take even longer if the information needs to be approved for release and translated to other languages. While you and I are not developers, imagine how daunting, and scary, it could be to make even a casual interaction when your voice might carry so far and have implications not only for yourself, but the fans, and colleagues throughout the company.

So there’s risk of causing the wrong kind of storm, and there’s time. Time, that they’re spending fully into making and improving the game. There’s also something I’ve mentioned before. Any member of staff commenting on feedback instantly makes that idea “about the blue” and can detract from the OP’s feeling or message. The thread may get flooded with people who want to join in, or who click on through from one of the various blue trackers, but actually don’t care about the size of an orcs ears (or whatever the suggestion was) vastly skewing what the real community sentiment is on a subject. It’s often better to let a community discussion play out, and observe, to gain a more accurate perspective.

So does that mean your voice isn’t heard? No, not at all. Even if they may not post often, the developers can read the forums. In addition, various roles make lots of reports of what’s being said here and other places, as well as a large number of other activities and avenues that all play their part to convey the pulse of the playerbase and ensure you’re listened to.

Now, I can’t speak for the devs, but I do know that from all the interactions I’ve had with them, they care. The care a heck of a lot about the game and you, our amazing fans. Truly.

I hope this at least provides a little insight and helps put your mind to rest a little. :blue_heart: :heart:

While we’re on the subject, if you haven’t already seen it, check out the recent developer update below :slight_smile:

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If u want ur voice to be heard then you are at the wrong place.

Go to reddit.

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Big issue highlighted, easier to spot.

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That is kind of ironic considering…

Even blues can’t post without their posts being dissected, interpreted, jumped on etc :wink:

It’s like having to prepare an official statement that requires someone else to read through it and say what could they jump on, what can they twist, what can they misinterpret.

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And that has happened in the past …

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So in short, not.

I’d make the argument that if you voice something that’s interesting, then it’ll be heard. It doesn’t really matter where you voice it. The community is really good at putting a spotlight on the interesting topics of discussion and making them stand out. That holds true for these forums, it holds true for Reddit, and it holds true everywhere else.

Anyway,
The only developer who has ever taken an active approach to posting on the forums was Ghostcrawler. The NA forums have never had a lot of developer posts – they had Ghostcrawler.
During Alpha and Beta tests it’s common that a developer will post updates on the forums regarding upcoming changes. But that’s just a form of early patch notes, it’s not really discussion engagement.
So it’s always only been Ghostcrawler. Blizzard’s developers have never otherwise made a habit out of discussing on the forums. As said earlier, their presence seems more focused on social media, interviews, and other forms of communication that reach out to a broader audience.

For curious minds, here’s an interview where Ghostcrawler talks about his time posting on the forums and how that played out internally:

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That’s just so incredibly wrong on so many levels.


… Not all of us are tall.

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You’re right. I’m a dwarf. But still!

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