Nobody is saying that devs should respond or comment to anything, but hearing they “can” read the forum is quite disappointing, like in its their choice.
If they really care making a game about us, they should the forum first hand, and not through several people interpretation. It should be a baseline part of their job, and even a simple interaction now and then saying “we have noted your feedbacks” can go a long way in making us feel that we are somewhat considered and not second class citizen.
The post literally says they read over the posts but don’t opt to comment often because in doing so it often detracts from what the thread was originally about because “blue is involved” You can see it in a lot of suggestion threads already, where a blue posts, suddenly all replies start to fire at them and ask them other questions and demands.
If you want to get an idea of the concerns of a playerbase in a natural way, the best way is to observe them naturally, not artifically. Let them play it out as was said.
Even if the blues post in a thread “Okay, thanks for the suggestion, we’ll take this back to HQ!” people will still start poking for replies, and others will then start going “where’s the acknowledgement of my thread?” etc, and before long it’s a full time job having a blue posting in threads all day just to post “Yeah we read this :)” which is a bit meh, considering they can do exactly that now, they just don’t make a post to let you know they do.
So i’d say taking away “they don’t care” from the post is a bit of a reach. I can watch my kids from a distance whilst they play and make sure they’re okay, I don’t have to be by their side 100% of the time saying “i’m watching you, i’m acknowledging you!” to qualify as caring for them!
I never said that they shouldn’t respond. I’m not sure where you got that. I actually love what Rejuv brings to the forums. They aren’t the only blue active on the forums of course and it’s really nice to see that engagement.
I thought it was ironic that you did the very thing that makes posting so hard by any member of staff.
Rejuv is not a dev. He (?) has a different role and it’s fine.
But i worked with devs in the past and if i have issue X, reported through the “chain of command” in the office ended up on their table as issue Y because at each step, people read and then wrote out what they interpreted was the issue. It’s the human nature in communication, personal perception alters the message. Always.
This i why i think devs must read the forum.
Manage the community has nothing to do with listen to feedback and consider them while developing.
Appreciate the response, Rejuvithorn, but that’s just a lame cop out that doesn’t even touch the main annoyances.
US Blues post threads such as the recent Covenant poll on the US forums and can’t even be bothered to copy and paste it over here so we can vote too.
When EU is lucky enough to get a copy pasted thread half the time the dates haven’t been adjusted correctly, and by the time we get it we’ve already seen the news elsewhere because you seem to think EU should receive the same information later.
That has nothing to do with being careful of what they say. It’s just a lack of regard and respect for EU opinions.
The concept of EU and US forums doesn’t even make sense anymore.
Let’s be fair, that’s the only poll they’ve done in months or years.
It’s not like the US has considerably more blue activity than elsewhere, and what they have is similar to what we have - inconsequential stuff.
For the most part, the blue posts are news and blog posts that are the same for the US and EU. There’s no difference.
Of all hills to die on, a blue poll post seems rather insignificant.