You think an actual server tech is going to talk to us?..
Prime Time EU GG Blizz “you were not prepared”
Every tech issue thread turns into a discussion about the right to complain… its a service, we’re paying customers, everyone that wishes to complain has the right to.
The server tech has to yabber at his line manager, who has to yabber at support, who have to get clearance from management to post the info, then finally post it.
End result, while the server tech doesn’t speak to US, he has to speak to someone, and thats time that could be spent fixing things instead.
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I took a break from WoW starting December 13th, because my raiding team stopped raiding.
I feel now I should have stayed away another few more weeks so I could avoid this display of incompetence by Blizzard.
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Sure you have the right but, that doesn’t make it less annoying.
ppl get annoyed by all kinds of things, that’s why they should avoid them.
its pretty easy to close the tab 
Having “decades” of experience launching stuff does not mean they are not succeptible to mistakes. Professionals drivers crash, professional divers drown and professional server administrators have their servers crashed. The world’s not perfect just because you want it that way. It could’ve been an external factor for all we know.
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Annoyance, like taking offense, is a subjective matter.
These days people get offended, annoyed, self-important etc. about the slightest.
It’s pathetic.
LOL…those poor techies trying to fix AND talking to us. Doesn’t happen unless you are a one man band and doing everything. They have people to do the talking and people to do the fixing - it’s a multi-billion dollar company 
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Because when you purchase something you enter into a contract and it will specifically dictate what they will and wont be liable for.
The fact people are paying for things is merely the service to play on their servers and nothing else. They own and retain ownership of all the software etc. read the EULA if you are sceptical.
The car analogy isn’t all that good. If I lease a car is a better one. Even then, if it broke down, the recovery service to come out and fix it will still not be there the exact moment it breaks.
They will get there with best endeavours, because ya know, that’s life ans S**t happens that can’t be helped.
So you lease the service from Blizz, and it drops because of a software issue, at their end.
would you drive a Tesla that suddenly developed a fault and then carried on until it wrecked itself , or would you rather it warned you, pulled over and then called the breakdown service to come fix it?
Ok everyone get back to playing now, servers are up 
servers are up, stop crying bois
and girls
yes those too
Well take your point, but some are ranting “I PAY FOR THIS” so it would appear to some that the cost of the sub is an issue.
Do you know for sure what the issue is?
Is it software or hardware?
If you do please do let us know
Better don’t go Mythic + or raiding today, just to be on the safe side… 
We tried to do mythic + and in half way got dc. Not a big deal, tho. 
I notice you don’t address the point I was actually making: working out the financial cost of the percentage of time you have lost is not a sensible way of analysing an issue that has a lot more to do with disrupting plans you had set aside time for, than financial loss. No one is fretting over lost pennies of value. They are complaining about inconvenience, something which is totally legitimate and you appear to be criticising them for. That was the point I was illustrating with my analogy, and on that point, the analogy was apt.
What legal latitude the contract gives Blizzard is irrelevant to our right to complain unless someone is proposing legal action, which as far as I am aware, no one is.
And no, I am not saying Blizzard should not fix their bugs. But this is not merely a case of “S**t happens”. It is evident that this patch suffers from a significant lack of polish all round. There are several significant performance issues it introduced, lots of bugs, and some glaring balance issues, such as ludicrously overpowered corruption effects, or daily quests that take a completely unreasonable amount of time because they failed to make basic calculations about appropriate respawn timers and mob population counts. And all this on a patch which took months longer to release than it should have. These arent understandable human errors, its a generally poor level of service.