Hi. As of the 7th I’m getting a freeze that lasts for about 10 seconds every hour or so, sometimes more often. In event viewer it’s listed as Event ID 4101 “Display driver nvlddmkm stopped responding and has successfully recovered.”. I’ve tried multiple fixes including one that says to add a registry edit called “TDRdelay”. This does not fix the issue at all and instead of the freeze recovering it just crashes my game with an error “world of warcraft was unable to start up 3d acceleration” and in the event viewer ID 4109 “Application Wow.exe has been blocked from accessing Graphics hardware.”.
Might be coincidence but the freeze happens pretty often when events happen on screen such as the animation for completing a follower mission, opening the map, when the talking head pops up on screen for completing a world quest.
Things I’ve tried:
Updating windows
Updating graphics driver
Rolling back graphics driver
Creating registry edit “TDRdelay”
Changing from directx 11 to directx 12
Disabling full screen optimisations in WoW.
Underlocking GPU by 100mhz-300mhz
Increasing GPU voltage limit
Setting power options to high performance
Remove any programs that are using Overlays. Discord, Overwolf, NZXT CAM Fan Control software etc.
Uninstall any graphics accelerator software. Note that this is typically provided by a graphics card company, or will advertise “boost game performance” on it.
Delete the game’s Blizzard App cache folder.
Press the Windows + R keys
In the Run Box type %programdata% and press OK
In the ProgramData folder open the Blizzard Entertainment folders
Delete the game’s folder in the Blizzard Entertainment folder
If you have done the above and still have the issue then I would suggest searching the Nvdia Support site for “TDR Error” or “nvlddmkm stopped”.
They have posts about this in their forums and also on the support section of their site.
Hi again. I tried what you said with the overlays and I’ve applied every single fix I can find on the nvidia forums, nothing has helped.
This error only happens in WoW and almost always happens when I open my character panel, map, or a talking head frame pops up. I’ve played other games just fine.
When I built my new PC in December 2018 I endured freezes only in World of Warcraft for no reason (1 freeze / hour or sometimes more often, just like you). I reinstalled the Windows and all the drivers was up to date. I don’t remember the error message from Event Viewer, but I searched on internet, I tried everything and no luck. How I solved that? My SSD was the problem. I had a Kingston A400 (480GB). I buyed Samsung Evo 860 (500GB) where I installed the Windows and all my games. I threw the Kingston SSD in the trash and then I buyed one more Evo 860 because it’s super powerful. I think that Kingstone couldn’t handle games and Windows in the same time.
Again, another user affected by this issue. Still suggesting people to troubleshoot their own systems. Again, I can only assume this issue won’t be fixed anytime soon :).