Gallagio Loyalty Rewards Club Renown Bugged

Renown Level: Gallagio Loyalty Rewards Club

My renown levels are bugged. I should be at Renown Level 3 after two raid lockouts since each ID should grant one renown level. I cleared the raid completely twice.
In the first lockout, I didn’t get any reputation at all, despite killing bosses. :open_mouth:
Now I’m stuck at Renown Level 2 with 0/2500.

Is anyone else experiencing this? It’s pretty frustrating when everyone else gets the damage buff, and I have to wait another week even though renown levels should be the same for everyone.

You can clearly see it here as well:

Bosses 1-6 provide 450 Reputation each. Mug’Zee, the Heads of Security (Boss 7) provides 600, and Chrome King Gallywix (Final Boss) provides 1000. 7 ‘Lieutenant’ enemies throughout the raid present in trash packs provide the final 100 each, totaling 5000.

For example this means that Week 1 of the Raid’s opening will allow players to get to Renown 2 and no further, regardless of how many bosses are killed. A player starting the Raid for the first time on Week 11 however will be able to rapidly progress towards that cap before joining everyone at the ‘1 per week’.

7 Likes
  • yes this is actually a problem
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I’ve been experiencing an issue with my renown levels since the first raid ID, and I wanted to check if anyone else is affected.

In the third raid ID, I should have reached Renown Level 4, but I’m still stuck at 3. This means everyone in my raid gets the 3% damage buff while I’m falling behind. I’ve cleared all bosses in every ID, yet my renown has not been credited correctly. The catch-up mechanic also doesn’t seem to be working, so I have no way to fix this on my own.

A GM has already confirmed that something is wrong with my renown, but so far, no fix has been provided. I’ve reported this bug and even asked friends to submit reports as well. Additionally, I checked Reddit and the WoW forums, but there doesn’t seem to be much attention on this issue.

Hello and thanks for reaching out!

We’ve been tracking reports of this, though haven’t been able to identify any issues so far, and most cases seem to be resolvable by relogging or looting pending postmaster mails.

We’ll continue to keep an eye on it though, and if you notice any additional details to share, please do send them along in a bug report.

For more info and future updates in case we identify any issues, please keep an eye on this page:

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This is my current situation - stuck on 3 - 0/2500, raided every week. Tried re-log and nothing. Just done full clear, was below 3 then it stopped at 3.

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exact same situation for me, im currently at rank 3 0 rep after full clear both normal and HC on two chars every week so far… :frowning:

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I’m pretty sure I identified what caused the bug:

All players in my guild that didn’t quest before going into the raid in the first week have the same bug. We are all stuck 1 Renown behind everyone else. Since this will affect player power it’s a massive issue. Especially on a somewhat competitive level. Any chance this could be escalated?

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Still a major issue!!

and blizztards army of useless AI Bots ruining the Support, aren’t much help either…

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Oh god. This is the resolution. I came online after a WoW break and did the raid immediately when it was released.

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AI bots in the tickets answer like this:
I understand that it is frustrating when something does not work as expected. Currently, we are not aware of any issues related to your concern, which is why we are unfortunately unable to adjust your renown or anything else.

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this is what Chat GPT (or should I say CHAD GPT) had to say:

Check if a character has cleared the raid (verified by all required boss kills) for a given week. If they have cleared the raid but are missing the expected reputation level, simply grant them the missing reputation points to bring them up to the correct level. This ensures that all players who clear the raid receive the full reputation they earned.

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Proposal: Retroactive Reputation Award System Overview:
In the current system, players earn reputation for a specific faction by defeating raid bosses. The weekly reputation cap is set at 2500 points (1 level), which is normally achieved by killing 8 bosses plus trash mobs. However, an issue arises when some players do not receive their reputation in the first week, leaving them effectively a week behind despite having enough kills. Proposed Solution:

  1. Weekly Kill Tracking:
  • Implement a system to track the number of raid boss kills for each character on a weekly basis.
  1. Verification at Week’s End:
  • At the end of each week, check the recorded number of boss kills for each character.
  • If a character’s kill count is equal to or exceeds 8 bosses, verify whether they have been awarded the full 2500 reputation for that week.
  1. Retroactive Reputation Grant:
  • If the system detects that a character has more than 8 boss kills but has not yet received the full 2500 reputation for that week, automatically grant the missing reputation.
  • Ensure that this retroactive check is only applied once per week to prevent double counting.
  1. Cap Enforcement:
  • Maintain the weekly cap of 2500 reputation points. No matter how many extra kills are recorded, the maximum reputation per week remains 2500.
  1. Logging and Auditing:
  • Log all retroactive reputation adjustments for future auditing and debugging to ensure transparency and traceability.

Benefits:

  • Fairness: Guarantees that players who clear the raid and exceed the boss kill requirement receive the full reputation they earned, even if a bug initially prevented the award.
  • Consistency: Keeps the reputation system consistent across all players and difficulties (normal, heroic, mythic).
  • User Satisfaction: Helps to prevent players from falling behind due to technical issues, enhancing the overall game experience.

This solution provides a straightforward, automated fix by validating each character’s weekly boss kills and ensuring that any eligible player is awarded the appropriate reputation retroactively.

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It’s becoming increasingly frustrating to receive AI-generated responses when submitting support tickets for real in-game issues. Instead of addressing the problem properly, we often get generic replies that dismiss the issue or suggest irrelevant troubleshooting steps.

When a player takes the time to report a bug, especially one that directly impacts gameplay, they expect an actual investigation – not an automated response denying the problem or redirecting them to a general FAQ. If multiple players are reporting the same issue and even GMs have acknowledged it, why are we still receiving scripted replies stating, “We are not aware of any issues regarding your concern.”?

Players deserve proper support, real investigations, and transparency when problems arise. AI-generated responses might work for simple inquiries, but for game-breaking bugs and progression-related issues, they should not replace actual human assistance.

Blizzard, please prioritize real player support over automation where it truly matters.

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I have the same issue. sitting at 2050/2500 on level 3 while people have 3% dmg on raid.

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i talk with some ppl and we all did the raid in week 2 befor we unlockt the zone or did anyquest
all stack at lvl 3 0/2500 rep

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We have now figured out the cause of the problem; now we just need to try to get attention on it—something I’ve been trying to do since the first raid ID.

The bug needs to be hotfixed as soon as possible because it could affect the Hall of Fame rankings. If this issue persists, it may create an unfair advantage for some players while leaving others at a disadvantage.

Blizzard, please address this as a priority before it has further consequences on progression and competition.

I have the same issue, being stuck at renown 3 with 0/2500 progress.
I also did not do any quests before going into the raid, but at least one member of my guild also did not do any quests (he still hasn’t) receives renown as expected.

I honestly could not care less, if it wasn’t for the massive power locked behind this renown progression system!

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This is it. I entered the raid before doing the quests. I remember seeing the rep show up as I looted bosses week 1, so I assumed it was tracking and would unlock when I did the quests, however I’m now stuck 1 level behind my guild. I also submitted a support ticket, they told me to fill a bug report. Unless blizz look at this it looks like we’ll be behind for the rest of the season now

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If you’ve not seen already, please check the comments here that have identified the issue

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Hey guys, same issue here! Stuck hat renown 3 0/2500 so 2.500xp behind - I killed a few bosses and it walled me - got like 100xp for a boss kill to exactly be 0/2500. I also can confirm I went to the raid BEFORE (ending) questing in Undermine. Title, pets, mounts and everything is not my business at all but missing out on 3% dmg/heal for a whole weak in times of random mythicraids is gigabad. I don’t get how you/we could figure out the problem and game developer and designer are not able to + not able to fix it.

In addition: My experience with “support” was -10 out of 10. Probably took me a whole hour to figure out how to write a god damn ticket just to get an AI answer with suggestion I should report a bug and other nonsense. Coughing blood is a better experience.

I love WoW for years, more like decades, but I swear on god they just don’t want you to like/buy/play this game at all. Monthly subscribtion for recycled content, paying expansions on top, NO support at all, way too many decissions AGAINST what players want and to top all of that the absolute giga bad performance this comic looking game is having. Raiding with 40 people on a potato in 2006 was smoother than raiding nowadays with 20 people on a highend NASA PC. I’m sad and in anger - I love the game and I hate it. I think I’m getting old and soon or sooner need to move on and stop loving a dead memory. With all that said thanks for reading my tilt and salt. Have a nice weekend.

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