Stuck at 0/2500 renown 3. Killed 4 mythic bosses, 8 hc bosses. Killed atleast 16 bosses (hc and norm) every week. Only answer from support 5 times in a row is “submit a bug report”. Wp blizzard
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"Blizzard: ‘We haven’t been able to identify any issues so far.’
Meanwhile, players:
Found the bug
Reproduced the bug
Told you exactly how to trigger it
Wrote tickets
Made forum threads
Posted on Reddit
Got ignored
At this point, we should just start mailing carrier pigeons directly to the dev team. Maybe then someone will identify the issue."
Ignores a game-breaking renown bug that players literally mapped out like it’s a crime scene investigation."
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Has anyone gone back and done the main story line (presuming these are the “Quests”) and seen what happened? I managed a chapter last night but won’t be able to check it out myself until tomorrow.
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I missed the campaign quests during the first raid week. I went back and did absolutely everything I could to catch up.
I completed every single quest, chapter by chapter. I killed every rare, looted every chest, and even clicked on every trash pile and glowing pile of dirt I could find.
if something sparkled, I looted it.
Same problem here, stuck at 0/2500 on renown 3, made a ticket and got the same " It looks like you might be encountering an unexpected issue in the game. We haven’t had any similar reports so far, so I recommend submitting a bug report" eventhough this thread itself has a bunch of posts with the very same issue. So I guess im just posting here as suggested.
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You could not have summarized it any better. The forum admins don’t understand the importance of having a bug report forum as over at US; it’s not just about your experience with something but it also serves as a warning, precaution for others not to participate in an activity or to help them figure some things out if the devs can’t intervene fast enough.
What I hate the most is this no issue identified yet and mvps copy pasting how to report a bug in game. You’re not being helpful in any way. Contribute elsewhere or wait until you have something to add or useful information to share.
With GMs generally being unwilling or unable to help with smaller problems in-game as it were the case 20 years ago, whenever I write about a problem here 90% of the time it feels like I’m only wasting my own time.
Usually when users come to complain here, it’s about something time sensitive (in terms of weekly resets for example) and coming to the forum is usually a last resort.
It’s like last week’s delve journey progress freeze if you were keeping up with 4 runs a day. No reason for why it happened, no explanation at all, maybe it’s something you’re too dumb to figure out yourself but they won’t tell you either way. A full week of activities wasted since you stopped being rewarded for it.
Regardless, some players decided to run delves for gear alone alone seeing it is early in the season, but that’s in total around 7 hours of effort and progress being pulled from underneath them (28 runs x 15 min).
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I’m quoting a post from a player on the US forum.
There are currently two separate issues affecting the Gallagio Loyalty Rewards Club renown system:
- Some characters are permanently stuck one full renown level behind the weekly maximum.
(e.g., after fully clearing the raid this week, you’re at Renown 3 – 0/2500, instead of reaching Renown 4) - Some characters are missing renown from individual bosses or lieutenants.
(e.g., after a full clear, you’re at Renown 3 – 2050/2500 instead of the full amount)
This post specifically addresses Issue #1, which is far more severe.
Issue #2 can usually be resolved by simply relogging — in that case, Thaumaturge Vashreen mails the missing renown shortly after. However, Issue #1 cannot be resolved without direct help from Blizzard.
What’s Happening in Issue #1:
Affected characters appear to have started at Renown 0 instead of Renown 1.
Each week, they can earn exactly 2500 renown, and then stop progressing — which means they always remain one full week behind everyone else.
My Observations:
I’ve been researching this issue for a while, and one common factor stands out:
Almost all affected characters did not complete the campaign quests or unlock Undermine during the pre-season week, and then entered the raid in Week 2 of the patch without doing so.
This seems to be the trigger.
Please Take This Seriously:
I’ve seen blue responses on other threads claiming that this issue doesn’t exist and that a simple relog will fix it.
Let me be absolutely clear:
Relogging does NOT fix this.
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I’ve been experiencing similar issues and it’s frustrating that the only blue response I can find is stating that there is no issue.
I’ve been a rank of renown behind most of my guild since week one. They were already getting stuff out of the ‘slots machine’ after the first raid night whilst I couldn’t.
They are at renown 4, while I just reached renown 3. I don’t know where this went wrong, but I’ve been part of the raid team since day one - there should not be a difference in the amount of renown-rep we got.
Especially now there’s actual damage buffs associated with the renown rank, it gets increasingly frustrating not being able to perform just because some mechanic is bugged. FIX THIS
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By now a lot of people have identified what the issue might be. A lot of us are stuck a rank behind others and it actually makes a difference now because of the passive buff it gives at rank 4. That’s frustrating and it should at least have been adressed by now.
The problem is not that we’re not getting rep, relogging doesn’t solve anything. The problem is that our ‘cap’ is a full rank behind players who’ve killed the same amount of raid bosses every week.
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And yet bug reporting is important. I don’t know why you want to bash people for helping explain how to report these things.
Regardless of their status posters frequently share how to do bug reports for EU or how EU players can take part in the US forums if they feel it’s vital to post their report in a post on a forum. The Devs are US based, the reports in game go to Devs, and they can look over the US forum. Very few bug reporting posts get any blue interaction even on the US forum.
If anyone is interested in being able to post US side, you will need to create a US starter account on your existing battlenet. Then level a character to 10. Then you will be able to post courtesy of your EU sub on your Bnet account.
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Lets not allow my bashing to overshadow this bug entering its 4th week and talk solutions instead.
One of them would be moving to a AhnQiraj reputation system with boss drop tokens, redeemable at a vendor.
You know, just use the boss loot lockout system on account level, which has already proven to work well with the new world boss in Undermine.
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Oh, thank you so much for this deeply enlightening guide to bug reporting, I had no idea that pressing the big shiny “Submit Bug” button wasn’t enough to make the Renown Gods smile upon me.
I especially appreciate the part where I’m supposed to create a second account in another region, level a character to 10, cross a few international datalines, dodge three Murlocs, sacrifice a chicken under a full moon, and then — maybe — have my post seen by someone who once walked past a Blizzard office.
Of course, how silly of me to think that bug reporting should be a functional system within the game itself, instead of a convoluted ritual involving alts, regions, and vague hope. Clearly the real bug was me, for expecting direct communication to work in 2025.
But hey, it’s all worth it for that sweet, sweet chance of being ghosted by a blue post in two separate hemispheres.
Truly the pinnacle of modern customer support.
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I’m glad that you are aware but others aren’t. But by all means keep lashing out at people who aren’t doing you any harm and are explaining how it works. The number of confused posters we see on the forums trying to find a bug report forum or don’t know how to report in game.
CS can’t fix bugs nor do they pass on the information.
I do understand the frustration if you are suffering with this issue. No one wants to be stuck behind.
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Thanks for making us aware of the missing bug report forum in EU!
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It’s not missing, it’s US based as are the Devs. Filling out a bug report has the same result as making an EU starter, levelling to 10 and posting on the US forum.
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“I once hovered near a blue post and now I wear the badge of justice”
Agreed 
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I did alwasy kill bosses in LFR weekly.
When today last wing.
I killed final boss. When kill other a bit bosses. Hitted 5 Renown.
I still kill bosses and dont get more rep. Like it stopped. Stucked 5 Renown
Unsure it’s bug or limited Gallagio reputation from blizzard?
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5 Renown is currently the weekly cap for the Gallagio Loyalty Rewards Club. Once you hit that amount, you won’t gain any more rep from raid bosses or other sources until the cap resets next week.
So if you’re at 5/5 Renown already, that’s the limit for this reset. Nothing’s bugged there. The issue some of us are having is that we’re stuck at 4 Renown, even after doing all the same things, and we never reach the full 5. That means we’re always one week behind.
But for you, it sounds like you’re just hitting the cap normally 
This really stupid idea what blizz made this.
I wanted fast farm rep…