Greetings,
I just wanted to shed some light on a recent bug that I’ve been experiencing and was wondering if anyone has found a solution please?
Before the update, I was renown 6 (2450/2500) but since the update, my renown has been set to 0.
I’ve received two responses from GMs recently -
The first advised that it was a UI issue but their suggested troubleshooting did not resolve anything (basically reset the UI).
The second advised that it could potentially be a ‘backend syncing issue’ and that my best course of action is to report the bug in game and via the forums.
To note, I have visited ‘Paula Piranha’ inside of the raid and the only quest she had available for me was 'Members Only - I completed this quest but received no reputation or advancement towards renown 9.
Thanks for taking the time to read - hopefully it is resolved soon 
4 Likes
I found out that my gallagio loyalty rewards club rep. lost
while i killed and cleared the raid more than one and on multiple character and i am still Renown 1 ?!! zero REP and i couldnt get the buff why ?!!
I deleted my interface & WTF Folders and opened the game and i am still zero Renown and idont think its visual issue and i have problem raiding now as i am handicapped due to the buff?!!
Yea i am well known with this bug but my case is different, mine is I am on Renown 1 with Zero Rep not even 1 rep or stuck on progress even on Armory
“the relevant quests can be recompleted from Paula Piranha in The Incontinental Hotel.” i dont see the quests at all on any charachter
“Please note: Renown quests need to be re-completed from Paula Piranha. You may need to delete your existing Gallagio Loyalty Card: Silver (in your bags) in order for the first quest in the chain to become completable”
I dont have the quest or see them or have the Card on my bag
thats why my issue is something else like the system dont see that i killed anyboss at all or all my history got deleted ?!! even when i tried to kill again no Rep. rewarded to me !!
1 Like
Hey,
I can confirm that an issue has been reported to our developers concerning the Renown for the Gallagio Loyalty Rewards Club being reset to 0, however we do not have more information than that for the moment (we’ll need to wait for their investigation).
If you encounter another bug in-game, please report it to them, and they will be able to review it for you:
Bug fixes are often posted in our Hotfixes and Updates blogs, in the News section of the site.
Sorry for the inconvenience this may cause, and thank you for your patience!
1 Like
Like … hello? Reported ain’t really enough. It’s a second week where we are heavily punished in the raid. Losing 10% performance in mythic raid is really bad. Not just for killing the boss, but because of the bad logs it creates and those bad logs thanks to Archon addon from Warcraft logs make everyone in the game see them and not invite you to groups based on them.
Like … this is an issue that devs need to talk about within an hour of it happening and fixing it the second hour. This is completely unacceptable. If it was a 90 EUR mount not being able to be purchased in the shop, it would be fixed within 10 seconds.
5 Likes
If they know the Issue and want to fix it they can just give everyone the 9% buff untill they fix it but right now some ppl can play and others cant play or progress as they telling us to stop playing untill they fix it next season
2 Likes
Thank you all for your responses.
While I’m not, by any means, a mythic raider - I do try and clear either normal or LFR weekly to work towards the reputation grind.
Hopefully, this issue can be expedited and looked at soon because it’s very frustrating being so far behind the reputation curve at this stage.
If I’m being honest, if it isn’t, I have very little appetite to re-grind the reputation that has been lost and will probably skip the raid for this season which is very disappointing.
2 Likes
I noticed that my Gallagio Reputation for Liberation of Undermine has changed to Renown 0. I am doing mythic progress and there is no way for me to catch up back to Renown 10 so I’m stuck without solutions.
This week’s patch notes says : “To address the inconsistent advantage this issue provided to many players, all players who had any progress on the Gallagio Loyalty Rewards Club Renown track have been advanced to level 9.”
But right now even with clearing full raid this week I’m at Renown 2.
I reported this bug to you because everyone else’s renown was 9 but mine wasn’t. This week I entered a raid to catch up with my friends and this time my renown was stuck at 3 while my cap was 10. Shouldnt renowns come 2 by 2 for catch up ?
Same still no fix cant raid! Why blizzard is dead silent on this game breaking bug?
3 Likes
So I Figured today that i started to gain Rep. but ofc i only got 2500 the cap and stopped gain again so now i am Renown-2 “Zero Rep”!!
so now i need 10 more weeks to get the buff ?!!
how come I will Catchup with others?
2 Likes
The renown system is completely ridiculous. A new player who starts the game for progression will never want to progress on your raid bosses because they will always be behind everyone.
1 Like
Sad part is, I was rank 8 before the fix, and they deleted my one month of progress like it was nothing. They’re still completely silent about it. As a newish player, I’m done with this game. I’ve canceled my subscription and deleted it.
Even if they fix it, I’ve lost trust in Blizzard to take responsibility for their own mistakes—especially when it’s something as important as a 9% mandatory stat for raiding. From now on, even if I do play, every time I gain renown or anything else, I’ll be thinking: What if Blizzard deletes my hard-earned progress again?
And honestly, I don’t want to come to the forums or support pages—I just want to play the game. Yet here I am, writing this, because of Blizzard.
2 Likes
Hm, this seems weird.
I had a different experience, cleared LFR once before the patch and were close to renown 2.
When I logged in on reset day it said I lost experience with gallagio, and when I checked it was suddenly at renown 9.
I interpreted it as a catch-up mechanic though and did not think further about it.
Maybe it’s kinda wild west how you’re affected?
"Blizzard officially announced that everyone’s gallagio loyalty reward reputation has been set to 9. The problem is that they made this announcement but our renown has still not increased and we can’t do progress cuz of this
1 Like
I was stuck on lvl1 0/2500 last week , now I am stuck at lvl2 0/2500 so I could only get 2500 in one week meaning I will catch up never, and you had to keep a % raid buff behind a reputation that has bugged in 7342890 different ways, just stop it remove the raid buff from the rep and make it global for everyone or something because you have clearly failed to make this work and messing around with a % raid buff that people that dont get because of a bug and they get benched because Blizzard is ignoring us, if it was bugged the other way around you would have fixed it in seconds, the level of neglect is insane
2 Likes
At this stage, I would accept Blizz just reverting my renown standing to what it was prior to the bug (Renown 6 2450/2500).
Here is a timeline:
-23rd April 2025 - The original bug of unintended Gallagio rep increases were identified.
-‘fixed’ - 30th April 2025 - players should now be boosted to renown 9. I use the term ‘fixed’ loosely.
5 Likes
I still have the same problem im renown 2 and i cant get more rep. for some resson. Blizzard u gota fix this now we are progging in mythic and half raid team has no buffs cuz of this.
1 Like
Thanks for your message - and sorry to hear that you are also on the receiving end of this bug.
Unfortunately, I still have this problem and I’m hopeful for a solution but it needs to be sooner - rather than later.
1 Like
It’d be very nice if there was at least a mention of an incoming fix for this given I’m effectively now permanently behind everyone else in the raid due to a faulty hotfix. There doesn’t seem to be any catch-up mechanism implemented for the rep. either. Or there’s a bug with that too, which wouldn’t be surprising.
3 Likes