I’ve opened a ticket but the best answer I got after several back and forth tickets is to come here and ask. The GMs in those tickets were keep giving me the same ChatGPT-like automated responses (the exact same answers)…
I suddenly had this error coming up while trying to log onto my hunter. It lets me log on any other characters with no issue. Seemingly only my main that worked all fine just yesterday that has this crash and I haven’t done anything with my pc since. I logged out in Boralus and when I attempted to go there on an alt since it instantly crashed my game again with the same error. I have no idea what to do at this point.
The error:
Exception: ACCESS_VIOLATION - The Instruction at “0x00007ff6648f8e7d” referenced memory at “0x0000018ec96fd058”.
The memory could not be “written”,
PrcessID: 19668
ThreadID: 6744
Report ID “code”?
C59D0F80-B3D2-4521-BB12-C1528931FF04
Things I’ve tried so far:
Updating gpu driver (nvidia 4070ti)
Deleting Cache and WTF folders
Disabling all addons / Updating all addons
Installing new(?) VC Redist
Scan and Repair game via Battle.net Launcher
Unstucking my character via the website feature
Disabling features ingame such as: Optional GPU features, Async Resource Creation, Advanced Work Submit
I read forums that it could be a CPU issue… but if it is… why do other characters work just fine? My CPU is not overclocked. I have an AMD Ryzen 7 5800 and 32gb DDR4 ram.
GM’s don’t use “ChatGPT”, but they do give copy paste answers that have been approved by management and (probably) legal, so as not to expose Blizzard to any liability. Which is why they all give you the exact same answer.
I know this doesn’t help with your problem, I just thought I’d explain why you keep getting the same exact answer.
Have you tried not just disabling your addons, but removing them entirely?
It’s something with Boralus… my main is logged out there and it crashes my game. If I try to go there on any alts, it crashes me instantly. I’ve already tried to do a scan & repair, so I guess I will try a full reinstall.
See if you can free her with the self-service option. If not maybe try contacting support to ask them to move her to another location and let them know for a potential bug that is happening in Boralus.
The self service or the support? Because the support should help you if you were to say something like “My character (name-server) is stuck, I cannot log in and I’d like it if you could move her to Stormwind as I suspect being in Boralus causes it”
Because based on what you’ve said, you described the bug to them, not a move request. I just hope that’ll do it if you are right in your assumption
If everything fails then contact them which seems to be your last option! In the meantime I’m getting a character on your realm to test it out to be sure as well.
On log in I got a game update and teleported to Boralus. It seems fine so far. Could you maybe tell me what area were you in? Or literally anywhere in Boralus crashes you?
I think I logged out somewhere random! But if I simply try to teleport over from Stormwind on any char, I get a crash.
Thankfully I already got a reply from a GM and they moved my main to Dornogal, so I can log on to her.
I’ve tried going again to Boralus on an alt but it crashed again. I tried to do a User Interface Reset (Deleting-backing up my Interface, Cache, WTF folders), but it still crashes me. I already tried a Scan & Repair, too… so… not sure what else I could do.
I think something got somehow broken. If a full reinstall won’t help, I’m not sure what else to try. On other forums people say it has to be some kind of CPU-RAM issue, but then I couldn’t play at all. So I really hope it’s not that.
I’m so happy for you anyways! Glad they did it so quickly : )
Sorry that you might have to do a reinstall, that’s got to be painful.
Well, it’s can’t be the model as you have a 5800 and I have a 5600. And you haven’t really reported having performance issues I don’t know, I just hope it’s some weird bug that somehow affected you and nothing else
I didn’t notice anything weird. Game runs perfectly as always <3
Though, recently I had some weird memory paging issues with another game (ARK), but that one is simply just a terribly optimized game, so didn’t think much of it… Just a few crashes there for a day or two that a quick fix fixed. Every other game works perfectly.
That said… I noticed last night that I don’t have the DirectX 12 available anymore in my settings, which turned off Raytracing, etc. This is really weird as my PC should be more than capable to handle that and it used to. The option is literally gone from the API slider. I only have DirectX11 and Auto Detect
Hey, I just read through a reddit post that said someone had a similar issue and their game was set to Win8 compability(windows before 10 do not support DX12). See if you can test that out. (If you don’t know how, find your game root folder from battle.net: the settings button next to play, show in explorer, from there open retail, right click wow.exe and see if compatibility mode is set to on. You can disable that.)
Nope, should not be a reason, as 10 is the first to be compatible with DX12. Something’s clearly wrong. OK, so if you’re going to reinstall the game anyway, keep your WTF and Interface folders, do that reinstall, try Boralus and the DX12 options. If DX12 is still unavailable, check
it’s a tutorial from the same post on how to generate a DxDiag report that you can then share with the support so they can help you further(or make a new forum post, as you prefer)
Oh, one more thing: Restarting your computer is something you haven’t mentioned which can be one last thing to try first, just in case you really don’t want to reinstall and want to try all options.
Sure, but that’s the extent to which I can help you, I imagine, so if the problem persists do contact Blizzard/make a new forum post where GMs can reply to your DX12 issue as mentioned above as I’m just a fellow player. I hope you can fix it!
So, initially, I simply reinstalled WoW, which still didn’t help. I was still crashing. Then, I got really mad and I deleted it again and I manually deleted the rest of the entire World of Warcraft folder. Then, I reinstalled it again, put my old Cache, Interface, WTF folders back into the Retail folder and everything works.
As for the DirectX 11 issue, you were on the right track! While my Wow.exe wasn’t in compatibility mode… my Battle.net was for some unknown godly reason… So I’ve turned that off, and now the DirectX 12 is back!
So TLDR for anyone reading this:
My Access Violation, Memory could not be “written” crash was due to likely some corrupted files that not even the Scan & Repair was able to fix. Was able to fix it with a full uninstall and deleting all game files manually, then reinstalling the game.
If you are unable to see DirectX 12, make sure to check if your WoW.exe, launcher, Battle.net is not starting in Compatibility mode.
I already tried a Scan & Repair, too… so… not sure what else I could do. 
I don’t know, I just hope it’s some weird bug that somehow affected you and nothing else
and I deleted it again and I manually deleted the rest of the entire World of Warcraft folder. Then, I reinstalled it again, put my old Cache, Interface, WTF folders back into the Retail folder and everything works.