You’re not at the reception desk, nor the queue. You’re in the central lobby.
You should review the stickied post and the 2nd post below that:
No one has abused you so far, but you telling them off on a public forum is considered abusive. You cannot tell them not to post on a forum owned by Blizzard as they’re posting within the rules, in good standing.
You’ve been told multiple times that there are no CS agents on the forums, we understand you seek specific help or input which you may get from tickets. However, further abuse towards players who have been helpful will only get you ill attention.