Good morning,
This topic seems to be going around in circles, so we’re going to close this thread.
There is no doubt that entire ordeal has been frustrating from beginning to end. From having to wait for the original correction to this issue, to how long it took for the ultimate disappointing resolution where many did not receive much of anything back at all. We can only say that we absolutely wish the outcome could be different and that was the goal. We never want players to distrust the systems that are in place meant to save what you and your guild have worked for. These situations are extremely rare, and hopefully we’ll not see them happen again.
If you have feedback, please provide your comments in the relevant thread in General Discussion. Alternatively, you can use the Submit a Suggestion option found in the Support interface in-game.