The lack of response. The lack of service. With so many guild banks emptied. I’m starting to think it was on purpose. On US forums they don’t even get a reply from blizzard. No excuse, no “wewillfixthisdw”, nothing. It’s so rude . I really despise blizzard by now and will probably quit this game I played for 19 years. I won’t give my money to someone I resent.
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Can I ask … because there was some confusion between warband banks and guild vaults … when it was stated previously that the devs were able to see the “missing” items in our guild vaults … was this indeed related to guild vaults, and is this still the case?
What I’d like to know is:
- is there a full record of the items “missing” from our vaults that Blizzard can access?
- is that “safe” (nothing we do in-game will affect that record)?
- are they able to regenerate a complete duplicate/restoration of all those items and, if not, what will be affected (for example, items no longer in the game, copies of in-game messages, random “colours” of items, etc)
Also, at this stage it is unlikely to be possible to simply dump those missing items back in the guilds vaults they came from, as some people will have moved things around, changed their vaults a little or added items. Blizzard have, in the past, including fairly recently, simply “mailed” items to us … why, in this case, is this causing an issue?
Blue said they can see the bank, including missing items, but only mentioned the items which another user had specifically named in a previous post.
It would really put everyone to rest if we were actually shown what they actually see on their screens while inspecting specific player accounts.
Might help if all Guild bank officers established some Baseline here.
First an foremost if you have just now noticed item missing please be honest… You may been on hols/wow break since this happened, so did not notice till now.
1 Remove ALL guild bank access to members (and that includes stopping them looking so could move stuff about in a tab). This at least preserves what ‘was’ in that space/tab
Please also state clearly what you mean… guild bank or your own warbank, or indeed y our ‘own’ guild banks to which only your alts have access too.
For OUR guild bank this shambles started on Wed 14th August, coming up to 3 weeks ago now and counting.
In short peeps… if you only noticed when you first logged on after this date, please be honest and say so with date. and be specific about where stuff is missing from. Guild Bank, and your own private bank where you have created a guild for your own alts are NOT the same, and Warbank is yet another place.
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But that particular comment was related to a warband bank, NOT a guild vault.
My bad. It a complete disaster, then.
On the topic of stuff vanishing, I’ve just interacted with a pet battle npc for a world quest, got a weird chat message and my Council rep had completely disappeared. There are only 3 our out 4 available Renown bars visible.
https://imgur.com/a/2mCsG5j
These Earthen are nowhere to be found, not even under older faction tabs (Dark Talons who got reset just as well). They haven’t yet even identified the root cause of problems such as reputations and honor level resets because this is an ongoing recurrence.
My Cenarion Council is getting reset at least every other day while checking the limited supply vendor.
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I play Cataclysm Classic, but sometimes I miss the actual. But reading the forums now, I’m just afraid to go there and look! Some kind of horror is happening.
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They’ve claimed, from pretty much the start, that items aren’t gone, just invisible. Whether that’s true or now, I do not know. If they’re semi-competent, they at least have backups from before things went to hell. So we should get everything back (obviously the value of some items dropped significantly). They also claimed that the bug is fixed, so things shouldn’t go missing anymore. Compensation is for the loss of service on top of getting everything back.
Personally, I don’t think any compensation they will be willing to issue will be good enough to buy me back. I’m just following the clown fiesta until my token expires.
But who knows, maybe they step up and surprise us. Sigh. I should be too old to believe in miracles.
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I think there’s a different topic for that, somewhere. I’d just put in a bug report and cross my fingers that they’ll care. They keep claiming it’s just a visual bug, but in my case it clearly isn’t (can’t buy stuff), but maybe I’ve been drunk for the last two weeks or don’t know how the game works. ¯\_(ツ)_/¯
I see a lot of reports on the forums by other people for missing items from their guild banks going back to 2-3 weeks ago, is this actually a high priority?
“While I don’t have any update regarding a timing or details on what is going to happen”
This reply does not state anything 
some details would be lovely
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Even though I’ve submitted an in-game bug report, I suppose it can’t hurt to write here as well.
I have two private guild banks (only my characters in those guilds) on the small realm I’m on, used for storing crafting mats, as well as mementos I’ve gathered over the years I’ve played the game.
Same issue as most people here: shortly after pre-patch launched, items in both guild banks got stuck (couldn’t move, take out or add to existing stacks). A day later, both guild banks were wiped clean. Everything in each of the 7 tabs of each guild bank. My Warband bank has not been affected, but I only use it for efficient transfer of things between characters, not for storage.
An actual active guild I’m in with one of my characters had similar happen to it: 7 out of 8 tabs were wiped clean, with only the first tab spared this fate. Interestingly, the tab that was unaffected is a “Free for All” tab that most ranks in the guild have some measure of access and withdrawal privileges from.
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Lost items are not invisible. I put some ore in guild bank today. Ore is still here so guild bank is working. But old items were just deleted.
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What they meant was that that they can see those items on their end, we can’t and can’t interact with them.
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i’ve got items from 2 guild bank slots that have disappeared
all my tailering and all my herbalisme items are gone
Nerdanel
How many have bought warband bank tabs because of this issue? We can’t trust that our items won’t be overwritten if we use our guild banks. Looks to me like someone was trying to find a way to restrict the user of guild banks for alts and managed to break something. The extortionate costs of warband bank tabs would have had most of us not use the feature, this failure of guild bank security has forced us into using it.
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I suspended my two subscriptions because I don’t really like to play TWW under these conditions.
In my second account there are 20 guilds with 8 tabs and 65 alt characters almost lvl 70, they are my storage chars and now they are all useless. I’ll come back to WoW when this terrifying, ignoble, terrible, hateful, disastrous bug will be fixed and all my items come back.
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Hi there! Thanks for all the replies.
Currently we only use one of our seven tabs, since that was the only one where nothing disappeared from.
Could we maybe get a 100% definitive “you can use all of your guildbank again, there won’t be an issue with the returning items”?
Or is that a pipe-dream? Both the definitive reply and the fix for it?
It’s a new expansion. We’d like to be able to use the guild bank in our guild.
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This has gone on way too long. It is brilliant that Felranys has replied here, and equally disappointing for US forums users that they’ve not had any equivalent responses.
It’s about time that Blizzard properly acknowledges this bug outside of this forum thread, and provides a statement of where the development team are with it through some channel other than a European CSR in several replies in a forum post.
This is now getting to the point where we need to hear from a Game Director or some other relatively senior member of the development and production team.
Felranys - I’m sure you probably can’t agree that we’re at that point (and I don’t expect you to) as there will be a company line to follow, but can you maybe apply some internal pressure for something more substantive, and where the whole player-base will see it, not just those who frequent the forums, or have encountered it in game, or heard through word of mouth. Is there an embargo on content creators discussing this?
Maybe now is the time the floodgates were allowed to be opened, and some honest transparent statement was made, and content creators were allowed to discuss it.
If anyone has any links to content creators that have discussed it, please share them.
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Not meaning to infer anything negative about the engagement we’ve had from Felranys at all. Those posts are all appreciated as and when they come.
My take it that this isn’t really a major issue for the majority of players and thus, not that high on the list of broken things that need fixing. Well organized guilds and people with personal guild banks are affected. Everybody else doesn’t even know. Most of the demographic hit probably won’t quit over this, because that means getting left behind at the start of the xpac or losing out on profit.
I seriously doubt there are any content creators who focus on stuff like this. There are a lot of niche things that are horribly bugged in WoW (e.g. Tormentors of Torghast).
I chatted with a couple of friends yesterday, and none of them were even aware of this issue, because they don’t use guild banks for storage and they didn’t prep for the xpac by putting stuff in. They seem to work fine now.
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