It’s to be expected, people concentrate on the aspects that have a detrimental effect on themselves, so for those that didn’t have the issues with losses from their guild bank, they are either blissfully unaware, or they can empathise, but still go on with their own game/problems. It’s the nature of people and you can’t change that.
Blizzard do not care that you have lost items/data, they have made that abundantly clear by referring people back to the forums to scream into the void, they are trying to control the narrative, or at worse, will let it go on until the people affected leave the game or stop talking about it, either way problem solved for them 
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Because as far as the Blizzard rules are concerned, the guild leader - the one character in that first rank (and therefore the account holder of that character) - is the ONLY owner of that guild. Even if there is some agreement between that account holder and all the other account holders in the guild to share some of that responsibility, that one character/account is the “owner” of that guild.
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I still do not understand why the guild bank logs cannot be used for a partial restoration, or why there is not even an inkling of compensation offered.
This starts treading a very dangerous line, where Blizzard do not care or hold any responsibility for any items in our characters’ possession. What does that say about them? They want us to play and progress in the game, but they don’t want to ensure we can keep that progress? That sets a very bad precedent.
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so again when are you think youre done mailing?
5 guildtabs all empty. no mail yet.
i have screenshots on what was deposited.
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I’m Game Master Hilranfel and I’ll be the one handling your case.
Regarding this, I’m afraid that the developers have tried to restore the losses but it was not possible to restore everything if anything in some cases. Restorations have been completed and I’m afraid that we’re not able to provide any compensation. You can check out community manager stance on this that further expands on the situation: Guild Bank Missing Items Update
I thank you for your time and I wish you all the best.
Game Master Hilranfel
Customer Support
Blizzard Entertainment
Zero compesation and still collecting every month money. This is robbery !
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It is clear that nothing will happen. No our things, no compensation, no reasonable explanations, apologies. As sad as it is, everything is now clear as daylight.
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I am still waiting for anything to be done for my 7 bank tab guild bank, it’s still totally empty, nothing has been posted back to me. Do I have to register with a GM or do I just sit and hope something will be done by the uncaring GMs/Blizzard?
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20 years of collecting and all you an say is Sorry??? a multi billion dollar company i have 2 bank characters that has lost EVERYTHING ALL TABS in there and NOTHING has been returned apart from a 14 slot bag on one my characters. Where’s the Monetary apology. In game cash of a decent amount. it will take millions of gold to get what we lost. how about a lifetime free account never having to pay a monthly fee for those affected as an apology taking a hit like we did
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Actually, he didn’t say sorry. The closest he got was this:
… which itself is an insult.
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Another week has passed with no restored items. No restored faith in Blizzard either, terrible terrible company.
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I assure everyone who still has hope (it is unlikely that such people still remain) Blizzard has long forgotten about us.
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Since we now can buy tokens for gold and then use these to buy things in the blizzard store, I figured I’d try to figure out how much my guild lost here.
I know far from everything we lost, but the things I am sure were in there could be used to buy a Trader’s Gilded Brutosaur to each of the members of the guild that are currently active.
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It’s sad that many play calmly. They have no problems, the token has risen in price because of the Brutosaurus, many bought it - they are happy. I am not against other people’s joy, I do not count the gold in other people’s wallets, but where is ours? Our common Guild Bank is empty, everything that we could have sold successfully now is gone! We call it a hangover in someone else’s feast.
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At least one guild bank owned by one of my characters is also affected. I noted that the Log still shows what was deposited in there. I presume those items in all cases for me and others here could get returned. Been collecting items since 2008, and in many cases had almost always had stacks of 1,000 of an item, which I could have gone on to share via the Warband bank to level up skills on all alts (which was my plan), and share items with my partner (who is the only other using the bank and didn’t even know it was missing until I told him). Well, I guess Blizzard knows who are my “guild masters” to mail missing stuff whenever they fix this. And NO we don’t have anyone cross faction in the affected guild nor do we have any cross realm characters there.
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I’m actively spamming this thread link on twitter. They unshamefully don’t give a single F.
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They haven’t responded to any of us on any resources for a long time. We were buried under the rubble of our Guild Banks.
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Seems Microsoft taking over, shows how things will go from now on
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What I’m still unsure about:
Did any of the affected players receive a notification initiated from Blizzard about the item loss?
Something like: “Hey, there was a bug that deleted some of your stuff. We know you’ve been affected, and we’re working on it”
or “… and unfortunately, we can’t restore it.”
I’m still unsure if my guild banks were impacted, but there’s no way to check anymore.
In some of my guild banks, there are empty slots scattered throughout, creating gaps where items might have been before. 
I don’t like gaps; I usually pack all items together on the left side.
So, I suspect there’s been a loss. 
But… there are no logs left…
From what I understand, only players who directly reported missing items to Blizzard received any information or item restoration, right?
So basically, players had to notice the missing items, reach out to support, and ask about them
That would mean no one just got items “out of the blue” without knowing something was missing and actively reporting it to Blizzard, right?
That’s what I understood about this situation. If I’m wrong, please correct me. ^^
So… the outcome of affected players (knowing about it) … : who are active, and did check their guild banks since august (even on old chars) → and noticed the loss → reached out to support → still waiting for restoration → still trying to “make some noise” in a small forum post…
… adds up to what… maybe 25 players out of a million customers?
Why would Blizzard invest so much time and resources (and costs) for so few customers?
Even if those few are long-term players who’ve been paying for years…
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I was affected made 2/3 bug reports, 2 tickets and still out of the 6 tabs that were wipped clean zero mails zero items back…
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