High latency / Packet loss

100 Posts in. Only possible suggestion from blue was that there are too many people around you,

smh

1 Like

It’s 100% unacceptable that Blizzard will not update us on the issue that is clearly on their end. Especially considering the fact we are all currently paying for an unusable service.

Hey Blue, you got one thousands posts from us here that we got high latency…do you still think the problem is on our side???

1 Like

its always the customers fault with blizzard ent

2 Likes

Some of us have had latency issues since last Thursday or so, sent in a support ticket and the response was just the usual blanket troubleshooting links. (With the extra added thing of “You should close Discord”. Well, can’t really run without Discord when doing mythic raiding…) This is the same thing that happened to some of us about a month or so ago. It is a problem on Blizzard’s end or somewhere in their server chain at least, it is on them to fix it.

I am UK Based using Plusnet (Not that this is an ISP issue)

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
bthub.home - 0 643 643 0 0 7 1
172.16.17.145 - 2 600 589 11 15 96 11
133.hiper04.sheff.dial.plus net uk - 99 130 2 0 17 17 17
132.hiper04.sheff.dial.plus net uk - 2 600 589 16 20 101 17
195.99.125.140 - 2 612 604 15 21 101 16
peer2-et0-0-1.slough.ukcore.bt net - 2 604 594 16 23 117 18
No response from host - 100 128 0 0 0 0 0
ae1-br01-eqld5.as57976 net - 12 434 382 22 52 3463 23
et-0-0-2-br02-eqam1.as57976 net - 35 167 109 1916 3231 4835 3717
137.221.78.83 - 13 432 379 22 39 130 23
185.60.112.157 - 12 444 394 23 38 136 25
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

29/4/2020 Problems with high latency all day.

I’ve tried posting traceroute but I just keep getting told I cannot include links in my post. Anyway it seems many people are having this issue so I highly doubt it’s anything to do with my ISP.

Had this since around 9am this morning - UK BT Internet user.

I had to tank BFD with 700ms lmao

Didnt go too bad all things considered

Logged on around 2pm here in the UK - Virgin Media user.

Awful lag so much so i couldn’t save the turtles :’(

Game current UNPLAYABLE

  1. 29/04/2020 @ 15.01 (the issue has been experienced ALL day)

  2. BT

  3. 100MB/s Fibre

  4. Looking Glass Report:

     TRACEROUTE:
     traceroute to 86.151.236.209 (86.151.236.209), 15 hops max, 60 byte packets
     1  Blizzard Blizzard  0.302 ms  0.302 ms  0.301 ms
     2  37.244.24.3 (37.244.24.3)  0.558 ms  0.725 ms  1.619 ms
     3  Blizzard Blizzard  1.111 ms  1.160 ms  1.236 ms
     4  137.221.66.46 (137.221.66.46)  0.739 ms  0.746 ms  0.747 ms
     5  * * *
     6  137.221.65.90 (137.221.65.90)  6.795 ms  7.168 ms  7.122 ms
     7  137.221.79.32 (137.221.79.32)  48.290 ms  47.056 ms  47.032 ms
     8  LINX1.ukcore.BT.net (195.66.224.11)  8.183 ms  8.191 ms  8.190 ms
     9  peer6-hu0-6-0-2.telehouse.ukcore.bt.net (62.172.103.13)  8.290 ms  8.305 ms  8.384 ms
     10  * * *
     11  * * *
     12  * * *
     13  * * *
     14  * * *
     15  * * *
     29/04/2020 14:02:09 UTC
     --------------------
     PING:
     PING 86.151.236.209 (86.151.236.209) 56(84) bytes of data.
     --- 86.151.236.209 ping statistics ---
     4 packets transmitted, 0 received, 100% packet loss, time 2998ms
     29/04/2020 14:02:09 UTC
     --------------------
     MTR:
     Start: Wed Apr 29 14:02:09 2020 Blizzard  
     1.|-- Blizzard                                0.0%    10    0.3   0.3   0.2   0.3   0.0
     2.|-- 37.244.24.3                             0.0%    10    0.5   0.6   0.4   1.5   0.0
     3.|-- Blizzard                                0.0%    10    2.4   1.6   0.9   5.7   1.4
     4.|-- 137.221.66.46                           0.0%    10    0.5   2.7   0.5  20.5   6.3
     5.|-- ???                                     100.0    10    0.0   0.0   0.0   0.0   0.0
     6.|-- 137.221.65.90                           0.0%    10    6.9  11.1   6.8  49.3  13.4
     7.|-- 137.221.79.32                           0.0%    10    7.0   7.0   6.8   7.2   0.0
     8.|-- LINX1.ukcore.BT.net                     0.0%    10   38.2  29.0   7.4  50.7  15.9
     9.|-- peer6-hu0-6-0-2.telehouse.ukcore.bt.net 10.0%    10   38.8  28.5   8.0  38.9  15.3
    10.|-- ???                                     100.0    10    0.0   0.0   0.0   0.0   0.0
     
     29/04/2020 14:02:09 UTC
     --------------------
    
  5. Traceroute:

     Tracing route to 185.60.112.157 over a maximum of 30 hops
    
     1     3 ms     3 ms     6 ms  router.asus.com [192.168.57.1] 
     2     4 ms     5 ms     4 ms  172.16.12.68 
     3     *        *        7 ms  81.139.56.181 
     4     8 ms     7 ms     7 ms  81.139.56.180 
     5     8 ms    10 ms     8 ms  core2-hu0-16-0-6.colindale.ukcore.bt.net [213.121.192.40] 
     6     7 ms     7 ms     8 ms  62.172.103.10 
     7     9 ms     9 ms     9 ms  195.66.226.234 
     8    16 ms    16 ms    16 ms  ae1-br01-eqld5.as57976.net [137.221.79.33] 
     9     *        *        *     Request timed out.
     10    61 ms    15 ms    14 ms  137.221.78.85 
     11    17 ms    16 ms    16 ms  137.221.66.43 
     12    14 ms    14 ms    14 ms  185.60.112.157 
     Trace complete.
     --------------------
     Tracing route to 185.60.112.158 over a maximum of 30 hops
    
     1     4 ms     3 ms     3 ms  router.asus.com [192.168.57.1] 
     2     4 ms     6 ms     4 ms  172.16.12.68 
     3     *        7 ms     7 ms  81.139.56.181 
     4    10 ms     7 ms     7 ms  81.139.56.180 
     5     7 ms     7 ms     7 ms  core2-hu0-16-0-8.colindale.ukcore.bt.net [213.121.192.44] 
     6     9 ms    12 ms    15 ms  62.172.103.10 
     7     8 ms     9 ms     9 ms  195.66.226.234 
     8    46 ms    46 ms    48 ms  ae1-br01-eqld5.as57976.net [137.221.79.33] 
     9     *        *        *     Request timed out.
     10    46 ms    46 ms    46 ms  137.221.78.89 
     11    49 ms    49 ms    47 ms  185.60.112.158 
     Trace complete.
    --------------------
     Tracing route to 185.60.114.159 over a maximum of 30 hops
    
     1     3 ms     3 ms     4 ms  router.asus.com [192.168.57.1] 
     2     6 ms     4 ms     4 ms  172.16.12.68 
     3     *        *        *     Request timed out.
     4    10 ms    10 ms    10 ms  81.139.56.172 
     5    11 ms     9 ms     9 ms  core1-hu0-15-0-6.colindale.ukcore.bt [213.121.192.8] 
     6    11 ms    11 ms    12 ms  peer2-et-0-1-1.slough.ukcore.bt.net [109.159.252.116] 
     7    10 ms    10 ms    12 ms  195.66.226.234 
     8    16 ms    16 ms    18 ms  ae1-br02-eqld5.as57976.net [137.221.79.35] 
     9    19 ms    18 ms    18 ms  et-0-0-2-br02-eqpa4.as57976.net [137.221.65.18] 
     10    18 ms    16 ms    17 ms  be2-pe2-eqpa4.as57976.net [137.221.77.73] 
     11     *        *        *     Request timed out.
     12     *        *        *     Request timed out.
     13     *        *        *     Request timed out.
     14     *        *        *     Request timed out.
     15     *        *        *     Request timed out.
     16     *        *        *     Request timed out.
     17     *        *        *     Request timed out.
     18     *        *        *     Request timed out.
     19     *        *        *     Request timed out.
     20     *        *        *     Request timed out.
     21     *        *        *     Request timed out.
     22     *        *        *     Request timed out.
     23     *        *        *     Request timed out.
     24     *        *        *     Request timed out.
     25     *        *        *     Request timed out.
     26     *        *        *     Request timed out.
     27     *        *        *     Request timed out.
     28     *        *        *     Request timed out.
     29     *        *        *     Request timed out.
     30     *        *        *     Request timed out.
     Trace complete.

Date and tim of problem, 29/04/2020 all day
ISP : Sky

Looking Glass report:
TRACEROUTE:
traceroute to 151.228.93.185 (151.228.93.185), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.250 ms 0.257 ms 0.258 ms
2 37.244.24.131 (37.244.24.131) 0.422 ms 0.526 ms 0.643 ms
3 Blizzard Blizzard 1.279 ms 1.337 ms 1.381 ms
4 137.221.66.46 (137.221.66.46) 0.560 ms 0.558 ms 0.560 ms
5 * * *
6 137.221.65.90 (137.221.65.90) 41.270 ms 39.292 ms 39.262 ms
7 137.221.79.32 (137.221.79.32) 6.811 ms 7.071 ms 7.060 ms
8 * be1028 .er12.thlon.isp.sky.com (195.66.225.234) 146.250 ms 146.283 ms
9 * * lag2 .sr10.enbrs.isp.sky.com (2.120.8.9) 41.825 ms
10 97e45db9 .skybroadband.com (151.228.93.185) 54.725 ms 54.165 ms 54.256 ms

29/04/2020 14:11:14 UTC

TRACEROUTE:
traceroute to 151.228.93.185 (151.228.93.185), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.292 ms 0.284 ms 0.281 ms
2 37.244.24.131 (37.244.24.131) 0.467 ms 0.529 ms 0.638 ms
3 Blizzard Blizzard 1.331 ms 1.364 ms 1.394 ms
4 137.221.66.46 (137.221.66.46) 0.611 ms 0.623 ms 0.612 ms
5 * * *
6 137.221.65.90 (137.221.65.90) 6.790 ms 6.991 ms 6.960 ms
7 137.221.79.32 (137.221.79.32) 6.920 ms 7.082 ms 7.030 ms
8 be1028 .er12.thlon.isp.sky.com (195.66.225.234) 185.159 ms 185.197 ms *
9 lag2 .sr10.enbrs.isp.sky.com (2.120.8.9) 41.777 ms 41.890 ms *
10 97e45db9 .skybroadband.com (151.228.93.185) 54.502 ms 54.745 ms 54.752 ms

29/04/2020 14:11:14 UTC

TRACEROUTE:
traceroute to 151.228.93.185 (151.228.93.185), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.406 ms 0.406 ms 0.405 ms
2 37.244.24.131 (37.244.24.131) 1.083 ms 1.098 ms 1.089 ms
3 Blizzard Blizzard 1.181 ms 1.227 ms 1.279 ms
4 137.221.66.46 (137.221.66.46) 0.614 ms 0.635 ms 0.637 ms
5 * * *
6 137.221.65.90 (137.221.65.90) 6.712 ms 6.847 ms 6.830 ms
7 137.221.79.32 (137.221.79.32) 56.105 ms 56.141 ms 56.148 ms
8 be1028 .er12.thlon.isp.sky.com (195.66.225.234) 79.420 ms 79.004 ms 78.977 ms
9 * lag2 .sr10.enbrs.isp.sky.com (2.120.8.9) 41.920 ms 41.957 ms
10 97e45db9 .skybroadband.com (151.228.93.185) 54.257 ms 54.210 ms *

29/04/2020 14:11:14 UTC

TRACEROUTE:
traceroute to 151.228.93.185 (151.228.93.185), 15 hops max, 60 byte packets
1 Blizzard Blizzard 2.743 ms 2.716 ms 2.728 ms
2 37.244.25.2 (37.244.25.2) 2.739 ms 2.738 ms 2.750 ms
3 Blizzard Blizzard 1.534 ms 1.761 ms 2.228 ms
4 137.221.66.38 (137.221.66.38) 2.733 ms 2.733 ms 2.731 ms
5 137.221.77.72 (137.221.77.72) 907.916 ms 907.942 ms 907.943 ms
6 137.221.65.19 (137.221.65.19) 7.912 ms 8.609 ms 8.416 ms
7 137.221.79.34 (137.221.79.34) 19.302 ms 13.956 ms 13.908 ms
8 be1028 .er12.thlon.isp.sky.com (195.66.225.234) 39.581 ms 39.524 ms 39.519 ms
9 lag2.sr10 .enbrs.isp.sky.com (2.120.8.9) 42.558 ms * 42.454 ms
10 97e45db9 .skybroadband.com (151.228.93.185) 55.962 ms 56.276 ms 56.301 ms

29/04/2020 14:11:16 UTC

TRACEROUTE:
traceroute to 151.228.93.185 (151.228.93.185), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.352 ms 0.339 ms 0.341 ms
2 37.244.25.2 (37.244.25.2) 0.536 ms 0.655 ms 0.768 ms
3 Blizzard Blizzard 1.654 ms 1.677 ms 1.679 ms
4 137.221.66.38 (137.221.66.38) 0.984 ms 1.053 ms 1.115 ms
5 137.221.77.72 (137.221.77.72) 647.746 ms 647.771 ms 647.774 ms
6 137.221.65.19 (137.221.65.19) 7.391 ms 7.623 ms 7.582 ms
7 137.221.79.34 (137.221.79.34) 29.605 ms 28.885 ms 28.858 ms
8 be1028 .er12.thlon.isp.sky.com (195.66.225.234) 39.754 ms 39.818 ms 39.826 ms
9 lag2 .sr10.enbrs.isp.sky.com (2.120.8.9) 42.443 ms 42.421 ms *
10 * 97e45db9 .skybroadband.com (151.228.93.185) 55.913 ms 56.056 ms

29/04/2020 14:11:18 UTC

MTR:
Start: Wed Apr 29 14:11:14 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.2 0.3 0.2 0.3 0.0
2.|-- 37.244.24.131 0.0% 10 0.4 0.6 0.4 0.8 0.0
3.|-- Blizzard 0.0% 10 1.1 1.3 1.1 1.6 0.0
4.|-- 137.221.66.46 0.0% 10 0.7 0.7 0.5 0.8 0.0
5.|-- 137.221.78.88 20.0% 10 7486. 6430. 5142. 7486. 791.6
6.|-- 137.221.65.90 0.0% 10 6.6 13.6 6.6 54.3 15.5
7.|-- 137.221.79.32 0.0% 10 11.6 18.5 6.9 74.2 21.2
8.|-- be1028 .er12.thlon.isp.sky.com 20.0% 10 20.6 36.5 20.6 39.2 6.4
9.|-- lag2 .sr10.enbrs.isp.sky.com 10.0% 10 11.2 38.4 11.2 41.9 10.2
10.|-- 97e45db9 .skybroadband.com 10.0% 10 23.7 51.4 23.7 57.5 10.4

29/04/2020 14:11:14 UTC

MTR:
Start: Wed Apr 29 14:11:14 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.4 0.0
2.|-- 37.244.24.131 0.0% 10 0.4 0.5 0.4 0.8 0.0
3.|-- Blizzard 0.0% 10 1.3 1.4 1.2 1.5 0.0
4.|-- 137.221.66.46 0.0% 10 0.6 0.7 0.6 0.8 0.0
5.|-- 137.221.78.88 20.0% 10 7266. 6404. 5156. 7266. 749.0
6.|-- 137.221.65.90 0.0% 10 6.7 11.3 6.7 30.8 9.1
7.|-- 137.221.79.32 0.0% 10 11.5 18.4 6.9 74.1 21.2
8.|-- be1028 .er12.thlon.isp.sky.com 30.0% 10 20.7 36.3 20.7 39.2 6.9
9.|-- lag2 .sr10.enbrs.isp.sky.com 40.0% 10 11.2 36.7 11.2 41.9 12.5
10.|-- 97e45db9 .skybroadband.com 0.0% 10 23.9 51.8 23.9 57.5 9.8

29/04/2020 14:11:14 UTC

TRACEROUTE:
traceroute to 151.228.93.185 (151.228.93.185), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.338 ms 0.361 ms 0.370 ms
2 37.244.25.2 (37.244.25.2) 0.661 ms 0.903 ms 0.936 ms
3 Blizzard Blizzard 1.687 ms 3.580 ms 3.615 ms
4 137.221.66.38 (137.221.66.38) 1.075 ms 1.110 ms 1.119 ms
5 137.221.77.72 (137.221.77.72) 39.913 ms 39.945 ms 39.952 ms
6 137.221.65.19 (137.221.65.19) 7.372 ms 7.639 ms 7.570 ms
7 137.221.79.34 (137.221.79.34) 8.328 ms 7.543 ms 8.087 ms
8 be1028 .er12.thlon.isp.sky.com (195.66.225.234) 88.652 ms 88.677 ms 88.680 ms
9 lag2.sr10 .enbrs.isp.sky.com (2.120.8.9) 11.841 ms 11.934 ms 11.942 ms
10 97e45db9 .skybroadband.com (151.228.93.185) 25.781 ms 25.865 ms 25.407 ms

29/04/2020 14:11:29 UTC

MTR:
Start: Wed Apr 29 14:11:14 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.4 0.0
2.|-- 37.244.24.131 0.0% 10 0.6 0.5 0.4 0.7 0.0
3.|-- Blizzard 0.0% 10 1.3 1.4 1.2 1.6 0.0
4.|-- 137.221.66.46 0.0% 10 0.8 5.6 0.6 31.3 10.3
5.|-- 137.221.78.88 30.0% 10 7547. 6579. 5616. 7547. 638.7
6.|-- 137.221.65.90 0.0% 10 6.8 7.0 6.7 9.2 0.7
7.|-- 137.221.79.32 0.0% 10 7.0 7.0 6.9 7.5 0.0
8.|-- be1028 .er12.thlon.isp.sky.com 30.0% 10 142.0 86.0 39.0 171.5 52.1
9.|-- lag2 .sr10.enbrs.isp.sky.com 20.0% 10 11.2 38.0 11.2 42.0 10.8
10.|-- 97e45db9 .skybroadband.com 30.0% 10 23.5 50.0 23.5 54.6 11.6

29/04/2020 14:11:14 UTC

MTR:
Start: Wed Apr 29 14:11:16 2020 Blizzard 1.|-- Blizzard 0.0% 10 15.3 1.9 0.3 15.3 4.7
2.|-- 37.244.25.2 0.0% 10 0.5 0.7 0.5 0.9 0.0
3.|-- Blizzard 0.0% 10 2.1 1.3 1.0 2.3 0.3
4.|-- 137.221.66.38 0.0% 10 1.0 1.3 0.9 2.8 0.5
5.|-- 137.221.77.72 0.0% 10 411.5 507.8 109.0 824.8 266.4
6.|-- 137.221.65.19 0.0% 10 22.5 14.0 7.5 56.9 15.8
7.|-- 137.221.79.34 0.0% 10 29.4 9.9 7.5 29.4 6.9
8.|-- be1028 .er12.thlon.isp.sky.com 10.0% 10 9.3 166.9 9.3 336.0 129.2
9.|-- lag2 .sr10.enbrs.isp.sky.com 10.0% 10 11.9 32.3 11.9 42.7 15.3
10.|-- 97e45db9 .skybroadband.com 10.0% 10 25.5 47.3 25.5 66.9 16.6

29/04/2020 14:11:16 UTC

MTR:
Start: Wed Apr 29 14:11:17 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.5 0.3 0.7 0.0
2.|-- 37.244.25.2 0.0% 10 0.7 2.7 0.6 16.9 5.1
3.|-- Blizzard 0.0% 10 1.0 1.1 0.9 1.4 0.0
4.|-- 137.221.66.38 0.0% 10 1.1 1.1 1.0 1.3 0.0
5.|-- 137.221.77.72 0.0% 10 116.5 330.6 71.4 659.9 224.1
6.|-- 137.221.65.19 0.0% 10 7.7 7.6 7.4 7.7 0.0
7.|-- 137.221.79.34 0.0% 10 7.7 8.9 7.6 14.0 2.5
8.|-- be1028 .er12.thlon.isp.sky.com 0.0% 10 9.0 27.5 9.0 39.9 15.7
9.|-- lag2 .sr10.enbrs.isp.sky.com 0.0% 10 11.9 30.3 11.9 42.7 15.8
10.|-- 97e45db9 .skybroadband.com 40.0% 10 25.3 35.7 25.2 56.6 16.0

29/04/2020 14:11:17 UTC

MTR:
Start: Wed Apr 29 14:11:20 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.4 0.3 0.5 0.0
2.|-- 37.244.25.2 0.0% 10 0.6 0.6 0.6 0.8 0.0
3.|-- Blizzard 0.0% 10 2.3 1.5 1.0 2.5 0.3
4.|-- 137.221.66.38 0.0% 10 1.0 1.2 1.0 2.1 0.0
5.|-- 137.221.77.72 0.0% 10 7.5 196.8 7.5 522.0 179.7
6.|-- 137.221.65.19 0.0% 10 7.4 9.5 7.4 18.4 4.0
7.|-- 137.221.79.34 0.0% 10 7.6 12.4 7.6 54.3 14.7
8.|-- be1028 .er12.thlon.isp.sky.com 10.0% 10 9.2 16.2 9.0 39.7 13.3
9.|-- lag2 .sr10.enbrs.isp.sky.com 0.0% 10 29.6 31.6 12.0 45.2 11.6
10.|-- 97e45db9 .skybroadband.com 0.0% 10 25.5 34.0 25.3 56.2 13.9

29/04/2020 14:11:20 UTC

Trace Royte report:
Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms SkyRouter.Home [192.168.0.1]
2 13 ms 13 ms 14 ms 97e7fe7e .skybroadband.com [151.231.254.126]
3 20 ms 19 ms 20 ms be367 .pr2.bllon.isp.sky.com [2.120.8.6]
4 * * * Request timed out.
5 24 ms 24 ms 24 ms ae1-br01-eqld5 .as57976.net [137.221.79.33]
6 3656 ms * 3374 ms et-0-0-2-br02-eqam1 .as57976.net [137.221.65.91]
7 24 ms 27 ms 23 ms 137.221.78.87
8 56 ms * * 185.60.112.157
9 24 ms 24 ms 24 ms 185.60.112.157

Trace complete.

What is your ping usually like with FTTP ? Only we had the fibre cables installed on our poles recently so once all this lockdown is over I am looking to order the 150Mb from BT. So just wondering :smiley:

Cant knock BTs FTTP at all - never had a problem with it over the past couple of years. Not sure on exact pings but average 10ms in wow (up until now). BT already stated they have no issues at their end so guessing Blizz need to investigate more at theres :face_with_monocle:

1 Like

Date & Time of Problem: This has been an on going problem for some time now. It changes from better to bad everday. Most Evening you can see the MS going up.

ISP: Altibox “Norway”

Connection Type: Wired

> 
> **Looking-glass Report:**
> 
> TRACEROUTE:
> traceroute to 92.221.96.190 (92.221.96.190), 15 hops max, 60 byte packets
>  1  Blizzard Blizzard  0.331 ms  0.337 ms  0.339 ms
>  2  37.244.24.131 (37.244.24.131)  0.887 ms  0.906 ms  0.897 ms
>  3  Blizzard Blizzard  0.966 ms  0.977 ms  1.067 ms
>  4  137.221.66.46 (137.221.66.46)  8.402 ms  8.421 ms  8.424 ms
>  5  * * *
>  6  137.221.78.34 (137.221.78.34)  32.826 ms  30.903 ms  31.070 ms
>  7  adm-b2-link.telia.net (62.115.178.202)  1.042 ms  1.159 ms  1.166 ms
>  8  adm-bb3-link.telia.net (62.115.112.122)  19.154 ms  19.469 ms  19.458 ms
>  9  hbg-bb3-link.telia.net (62.115.112.13)  19.329 ms  19.341 ms  19.210 ms
> 10  213.155.130.101 (213.155.130.101)  13.796 ms  14.098 ms  14.081 ms
> 11  oso-b1-link.telia.net (62.115.116.104)  20.093 ms  20.162 ms  20.139 ms
> 12  altibox-ic-310686-oso-b3.c.telia.net (62.115.54.186)  19.819 ms  19.784 ms  19.781 ms
> 13  218.213-167-114.customer.lyse.net (213.167.114.218)  34.581 ms  34.467 ms  34.380 ms
> 14  57.81-166-123.customer.lyse.net (81.166.123.57)  34.230 ms  34.118 ms  34.110 ms
> 15  76.81-166-123.customer.lyse.net (81.166.123.76)  34.223 ms  34.194 ms  34.217 ms
> 
> 
> 29/04/2020 14:20:42 UTC
> --------------------
> 
> MTR:
> Start: Wed Apr 29 14:20:42 2020 Blizzard  1.|-- Blizzard                             0.0%    10    0.3   0.3   0.2   0.3   0.0
>   2.|-- 37.244.24.131                             0.0%    10    0.5   0.6   0.5   0.9   0.0
>   3.|-- Blizzard                             0.0%    10    1.2   1.1   1.0   1.3   0.0
>   4.|-- 137.221.66.46                             0.0%    10    0.9   4.7   0.5  41.3  12.8
>   5.|-- ???                                      100.0    10    0.0   0.0   0.0   0.0   0.0
>   6.|-- 137.221.78.34                             0.0%    10   19.8   3.9   1.1  19.8   6.1
>   7.|-- adm-b2-link.telia.net                     0.0%    10    1.0   0.9   0.7   1.1   0.0
>   8.|-- adm-bb3-link.telia.net                    0.0%    10   19.2  19.3  19.1  19.7   0.0
>   9.|-- hbg-bb3-link.telia.net                    0.0%    10   19.4  19.3  19.2  19.6   0.0
>  10.|-- 213.155.130.101                           0.0%    10   14.0  14.3  13.8  16.9   0.9
>  11.|-- oso-b1-link.telia.net                     0.0%    10   20.2  20.2  20.1  20.5   0.0
>  12.|-- altibox-ic-310686-oso-b3.c.telia.net      0.0%    10   20.0  20.5  19.4  26.8   2.1
>  13.|-- 218.213-167-114.customer.lyse.net         0.0%    10   34.5  35.0  34.1  35.9   0.0
>  14.|-- 57.81-166-123.customer.lyse.net           0.0%    10   34.2  34.3  34.2  34.5   0.0
>  15.|-- 76.81-166-123.customer.lyse.net           0.0%    10   34.5  34.4  34.3  34.7   0.0
>  16.|-- 32.81-166-123.customer.lyse.net           0.0%    10   35.9  35.0  34.2  35.9   0.0
>  17.|-- 55.81-166-123.customer.lyse.net           0.0%    10   33.5  34.0  33.5  35.0   0.3
>  18.|-- ???                                      100.0    10    0.0   0.0   0.0   0.0   0.0
> 
> 
> 29/04/2020 14:20:42 UTC
> --------------------
> 
> |------------------------------------------------------------------------------------------|
> |                                      WinMTR statistics                                   |
> |                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
> |------------------------------------------------|------|------|------|------|------|------|
> |                           RT-AX58U-FE98 -   16 | 1279 | 1076 |    0 |    0 |    2 |    0 |
> |        182.79-160-116.customer.lyse.net -    0 | 2092 | 2092 |    1 |    1 |   10 |    3 |
> |       217.213-167-114.customer.lyse.net -    0 | 2093 | 2093 |    9 |    9 |   37 |    9 |
> |         et-0-0-55.bar1.Oslo2.Level3.net -    0 | 2092 | 2092 |    9 |   10 |   44 |    9 |
> |   ae-2-3204.edge7.Amsterdam1.Level3.net -    1 | 2088 | 2087 |   40 |   44 |  126 |   41 |
> | BLIZZARD-EN.edge7.Amsterdam1.Level3.net -    0 | 2092 | 2092 |   33 |   36 |  130 |   35 |
> |              ae1-br02-eqam1.as57976.net -    8 |  970 |  896 |  109 | 1905 | 4896 | 1959 |
> |                           137.221.78.83 -    0 | 2093 | 2093 |   32 |   35 |  153 |   33 |
> |                          185.60.112.157 -    0 | 2092 | 2092 |   33 |   33 |   41 |   33 |
> |________________________________________________|______|______|______|______|______|______|
>    WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
> 
> |------------------------------------------------------------------------------------------|
> |                                      WinMTR statistics                                   |
> |                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
> |------------------------------------------------|------|------|------|------|------|------|
> |                           RT-AX58U-FE98 -   18 | 1237 | 1025 |    0 |    0 |    4 |    0 |
> |        182.79-160-116.customer.lyse.net -    0 | 2086 | 2086 |    1 |    1 |   10 |    3 |
> |       217.213-167-114.customer.lyse.net -    0 | 2086 | 2086 |    9 |    9 |  150 |    9 |
> |         et-0-0-13.bar1.Oslo2.Level3.net -    0 | 2086 | 2086 |    9 |   10 |   59 |    9 |
> |   ae-2-3204.edge7.Amsterdam1.Level3.net -    1 | 2083 | 2082 |   40 |   44 |  115 |   40 |
> | BLIZZARD-EN.edge7.Amsterdam1.Level3.net -    0 | 2086 | 2086 |   33 |   36 |  127 |   33 |
> |              ae1-br02-eqam1.as57976.net -    8 |  965 |  891 |  229 | 1914 | 4929 | 1959 |
> |                           137.221.78.89 -    0 | 2086 | 2086 |   33 |   36 |  161 |   33 |
> |                          185.60.112.158 -    0 | 2087 | 2087 |   33 |   33 |   43 |   33 |
> |________________________________________________|______|______|______|______|______|______|
>    WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
> 
> |------------------------------------------------------------------------------------------|
> |                                      WinMTR statistics                                   |
> |                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
> |------------------------------------------------|------|------|------|------|------|------|
> |                   No response from host -  100 |  418 |    0 |    0 |    0 |    0 |    0 |
> |        182.79-160-116.customer.lyse.net -    0 | 2092 | 2092 |    1 |    1 |    9 |    1 |
> |       217.213-167-114.customer.lyse.net -    0 | 2092 | 2092 |    9 |    9 |   39 |   10 |
> |         et-0-0-55.bar1.Oslo2.Level3.net -    0 | 2092 | 2092 |    9 |   10 |   43 |   10 |
> |   ae-2-3204.edge7.Amsterdam1.Level3.net -    0 | 2092 | 2092 |   40 |   45 |  108 |   41 |
> | BLIZZARD-EN.edge7.Amsterdam1.Level3.net -    0 | 2092 | 2092 |   33 |   36 |  142 |   33 |
> |              ae1-br02-eqam1.as57976.net -   19 |  833 |  681 |  307 | 1968 | 4923 | 1565 |
> |         et-0-0-3-br02-eqpa4.as57976.net -   10 | 1497 | 1355 |   51 |  138 | 3679 |   88 |
> |               be2-pe2-eqpa4.as57976.net -   10 | 1505 | 1359 |   51 |   51 |   55 |   51 |
> |                          185.60.114.159 -   10 | 1519 | 1376 |   51 |   51 |   68 |   51 |
> |________________________________________________|______|______|______|______|______|______|
>    WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
1 Like

Noticed a few people who are also on BT (like me) and are reporting issues. Maybe there is something on BT’s side aswell?

I’m 90% sure it has something to do with Amsterdam servers.

I’m from Serbia and using Telekom, also having this issue…so it may not just be on BT side.

1 Like

This is definitely something on Blizzard’s end, or close to them. Suddenly had spikes to 200 home and 1300 world now, never had anything remotely that high before. And my usual should be around 29-30 ms

1 Like

It is in the netherlands. The problem exists from Sweden too, the ping spikes and you get packet loss once you reach the netherlands. It happens in all Blizzard games. Has made me lose games in Overwatch.

1 Like

Vast majority of issues are from UK people, likely because we pass through the server being nuked. We have few “decent” providers in the UK so doubt you’ll be able to make a correlation. Esp when theres people from all over europe in this thread.