High latency / Packet loss

Yeah I only swapped from BT to PN in Jan as the offer saved me £20 a month for the same package. Then Last month they installed the cables and boxes amidst all this so… I know I now can get it but cannot order it as no home visits allowed. :cry:

Yeah, noticed a lot of people across Europe having it, just wondered if it was also a BT issue but guess not :stuck_out_tongue: Hopefully gets fixed soon as mythic raid tonight :frowning:

Lmao, I’ve posted about this weeks back. They didn’t really say anything useful.

Quite possible some ‘server’ exploded and is now affecting a larger portion of people.
Let’s hope they work on a fix soon.

I mean Blizz CS EU on twitter is currently too busy retweeting Call of Duty, so doubt we’re hearing anything from them soon.

1 Like

Date and Time: On and off for the last 8 or 9 days, different times of the day.

ISP: Movistar (Spain)

Connection Type: Cabled into Router

Looking Glass report:

29/04/2020 14:50:36 UTC
--------------------

TRACEROUTE:
traceroute to 83.56.112.56 (83.56.112.56), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.327 ms  0.370 ms  0.387 ms
 2  37.244.24.3 (37.244.24.3)  1.478 ms  1.765 ms  1.812 ms
 3  Blizzard Blizzard  1.295 ms  1.464 ms  1.493 ms
 4  137.221.66.46 (137.221.66.46)  0.666 ms  0.694 ms  0.701 ms
 5  * * *
 6  137.221.78.34 (137.221.78.34)  1.218 ms  1.180 ms  1.178 ms
 7  adm-b2-link.telia.net (62.115.178.202)  1.129 ms  1.422 ms  1.469 ms
 8  adm-bb3-link.telia.net (62.115.141.62)  7.742 ms  8.097 ms  8.123 ms
 9  213.155.136.98 (213.155.136.98)  9.234 ms  9.399 ms  9.404 ms
10  ldn-b1-link.telia.net (62.115.114.235)  9.353 ms  9.093 ms  9.168 ms
11  telefonica-ic-341512-ldn-b1.c.telia.net (62.115.170.7)  9.704 ms  9.728 ms  9.734 ms
12  5.53.3.2 (5.53.3.2)  42.892 ms  42.701 ms *
13  * * *
14  * * *
15  130.red-81-46-34.customer.static.ccgg.telefonica.net (81.46.34.130)  45.208 ms  45.125 ms  45.293 ms


29/04/2020 14:50:36 UTC
--------------------

PING:
PING 83.56.112.56 (83.56.112.56) 56(84) bytes of data.
64 bytes from 83.56.112.56: icmp_seq=1 ttl=46 time=44.3 ms
64 bytes from 83.56.112.56: icmp_seq=2 ttl=46 time=44.2 ms
64 bytes from 83.56.112.56: icmp_seq=3 ttl=46 time=44.4 ms
64 bytes from 83.56.112.56: icmp_seq=4 ttl=46 time=44.1 ms

--- 83.56.112.56 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 2997ms
rtt min/avg/max/mdev = 44.193/44.282/44.418/0.229 ms


29/04/2020 14:50:36 UTC
--------------------

PING:
PING 83.56.112.56 (83.56.112.56) 56(84) bytes of data.
64 bytes from 83.56.112.56: icmp_seq=1 ttl=46 time=44.2 ms
64 bytes from 83.56.112.56: icmp_seq=2 ttl=46 time=44.2 ms
64 bytes from 83.56.112.56: icmp_seq=3 ttl=46 time=43.5 ms
64 bytes from 83.56.112.56: icmp_seq=4 ttl=46 time=44.2 ms

--- 83.56.112.56 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 2998ms
rtt min/avg/max/mdev = 43.582/44.099/44.285/0.298 ms


29/04/2020 14:50:36 UTC
--------------------

TRACEROUTE:
traceroute to 83.56.112.56 (83.56.112.56), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.595 ms  0.560 ms  0.557 ms
 2  37.244.24.131 (37.244.24.131)  1.420 ms  1.431 ms  1.431 ms
 3  Blizzard Blizzard  1.720 ms  1.734 ms  1.736 ms
 4  137.221.66.46 (137.221.66.46)  12.690 ms  12.706 ms  12.708 ms
 5  * * *
 6  137.221.78.34 (137.221.78.34)  1.467 ms  1.324 ms  1.304 ms
 7  adm-b2-link.telia.net (62.115.178.202)  1.356 ms  1.193 ms  1.179 ms
 8  adm-bb3-link.telia.net (62.115.141.66)  14.245 ms  14.255 ms  13.358 ms
 9  ldn-bb3-link.telia.net (62.115.113.211)  13.333 ms  13.334 ms *
10  ldn-b1-link.telia.net (62.115.114.235)  13.302 ms  13.305 ms  13.077 ms
11  telefonica-ic-341512-ldn-b1.c.telia.net (62.115.170.7)  8.265 ms  8.600 ms  8.700 ms
12  * * *
13  * * *
14  * * *
15  142.red-81-46-34.customer.static.ccgg.telefonica.net (81.46.34.142)  44.020 ms  44.136 ms  44.185 ms


29/04/2020 14:50:39 UTC
--------------------

PING:
PING 83.56.112.56 (83.56.112.56) 56(84) bytes of data.
64 bytes from 83.56.112.56: icmp_seq=1 ttl=46 time=49.8 ms
64 bytes from 83.56.112.56: icmp_seq=2 ttl=46 time=44.9 ms
64 bytes from 83.56.112.56: icmp_seq=3 ttl=46 time=44.7 ms
64 bytes from 83.56.112.56: icmp_seq=4 ttl=46 time=44.8 ms

--- 83.56.112.56 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 2999ms
rtt min/avg/max/mdev = 44.799/46.117/49.815/2.141 ms


29/04/2020 14:50:40 UTC
--------------------

TRACEROUTE:
traceroute to 83.56.112.56 (83.56.112.56), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.247 ms  0.255 ms  0.390 ms
 2  37.244.25.130 (37.244.25.130)  0.912 ms  1.235 ms  1.278 ms
 3  Blizzard Blizzard  1.489 ms  1.515 ms  1.577 ms
 4  137.221.66.36 (137.221.66.36)  1.123 ms  1.174 ms  1.379 ms
 5  137.221.77.72 (137.221.77.72)  1.185 ms  1.189 ms  1.193 ms
 6  137.221.77.34 (137.221.77.34)  1.207 ms  1.197 ms  1.256 ms
 7  et-4-0-14.edge7.Paris1.Level3.net (213.19.199.109)  1.104 ms  1.175 ms  1.088 ms
 8  * * *
 9  Telefonica-level3-London2.Level3.net (4.68.39.94)  13.936 ms  13.872 ms  14.123 ms
10  * * 176.52.248.94 (176.52.248.94)  35.544 ms
11  * * *
12  * * *
13  130.red-81-46-34.customer.static.ccgg.telefonica.net (81.46.34.130)  36.663 ms  36.673 ms  36.671 ms
14  * * 82.red-81-46-34.customer.static.ccgg.telefonica.net (81.46.34.82)  36.415 ms
15  56.red-83-56-112.dynamicip.rima-tde.net (83.56.112.56)  36.876 ms  37.866 ms  36.843 ms


29/04/2020 14:50:41 UTC
--------------------

PING:
PING 83.56.112.56 (83.56.112.56) 56(84) bytes of data.
64 bytes from 83.56.112.56: icmp_seq=2 ttl=47 time=36.8 ms
64 bytes from 83.56.112.56: icmp_seq=3 ttl=47 time=36.9 ms
64 bytes from 83.56.112.56: icmp_seq=4 ttl=47 time=36.7 ms

--- 83.56.112.56 ping statistics ---
4 packets transmitted, 3 received, 25% packet loss, time 2997ms
rtt min/avg/max/mdev = 36.720/36.846/36.958/0.184 ms


29/04/2020 14:50:43 UTC
--------------------

TRACEROUTE:
traceroute to 83.56.112.56 (83.56.112.56), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.477 ms  0.521 ms  0.545 ms
 2  37.244.25.130 (37.244.25.130)  2.061 ms  2.101 ms  2.169 ms
 3  Blizzard Blizzard  1.238 ms  1.591 ms  1.716 ms
 4  137.221.66.36 (137.221.66.36)  0.910 ms  1.056 ms  1.094 ms
 5  137.221.77.72 (137.221.77.72)  2.006 ms  2.029 ms  2.040 ms
 6  137.221.77.34 (137.221.77.34)  2.059 ms  1.044 ms  1.421 ms
 7  et-4-0-14.edge7.Paris1.Level3.net (213.19.199.109)  1.194 ms  1.259 ms  1.224 ms
 8  * * *
 9  Telefonica-level3-London2.Level3.net (4.68.39.94)  13.445 ms  13.839 ms *
10  * * *
11  * * *
12  * * *
13  130.red-81-46-34.customer.static.ccgg.telefonica.net (81.46.34.130)  36.761 ms  38.420 ms *
14  82.red-81-46-34.customer.static.ccgg.telefonica.net (81.46.34.82)  36.290 ms * *
15  56.red-83-56-112.dynamicip.rima-tde.net (83.56.112.56)  37.043 ms  37.430 ms  37.527 ms


29/04/2020 14:50:47 UTC
--------------------

MTR:
Start: Wed Apr 29 14:50:36 2020 Blizzard  1.|-- Blizzard                                             0.0%    10    0.3   0.3   0.2   0.7   0.0
  2.|-- 37.244.24.3                                               0.0%    10    0.5   0.6   0.4   0.8   0.0
  3.|-- Blizzard                                           0.0%    10    1.5   1.5   1.3   1.7   0.0
  4.|-- 137.221.66.46                                             0.0%    10    1.0   0.8   0.5   1.0   0.0
  5.|-- ???                                                      100.0    10    0.0   0.0   0.0   0.0   0.0
  6.|-- 137.221.78.34                                             0.0%    10    1.2   2.0   1.1   8.9   2.3
  7.|-- adm-b2-link.telia.net                                     0.0%    10    1.3   1.1   0.9   1.3   0.0
  8.|-- adm-bb3-link.telia.net                                    0.0%    10    7.6   7.6   7.6   7.8   0.0
  9.|-- 213.155.136.98                                           10.0%    10    9.0  10.1   9.0  17.6   2.8
 10.|-- ldn-b1-link.telia.net                                     0.0%    10    9.1   9.2   9.1   9.3   0.0
 11.|-- telefonica-ic-341512-ldn-b1.c.telia.net                  10.0%    10   10.0   9.8   9.6  10.3   0.0
 12.|-- 5.53.3.2                                                  0.0%    10   42.9  42.9  42.7  43.2   0.0
 13.|-- rima-ae0-400-grtmadad1.net.telefonicaglobalsolutions.com 70.0%    10   46.5  46.5  46.4  46.5   0.0
 14.|-- ???                                                      100.0    10    0.0   0.0   0.0   0.0   0.0
 15.|-- 130.red-81-46-34.customer.static.ccgg.telefonica.net     10.0%    10   45.8  47.3  45.3  55.0   3.6
 16.|-- 82.red-81-46-34.customer.static.ccgg.telefonica.net       0.0%    10   46.7  53.3  46.7 110.6  20.1
 17.|-- 56.red-83-56-112.dynamicip.rima-tde.net                  20.0%    10   44.1  44.2  44.0  44.4   0.0


29/04/2020 14:50:36 UTC
--------------------

PING:
PING 83.56.112.56 (83.56.112.56) 56(84) bytes of data.
64 bytes from 83.56.112.56: icmp_seq=1 ttl=47 time=41.9 ms
64 bytes from 83.56.112.56: icmp_seq=2 ttl=47 time=36.9 ms
64 bytes from 83.56.112.56: icmp_seq=3 ttl=47 time=37.0 ms
64 bytes from 83.56.112.56: icmp_seq=4 ttl=47 time=36.9 ms

--- 83.56.112.56 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 2997ms
rtt min/avg/max/mdev = 36.912/38.194/41.925/2.154 ms


29/04/2020 14:50:49 UTC
--------------------

MTR:
Start: Wed Apr 29 14:50:37 2020 Blizzard  1.|-- Blizzard                                             0.0%    10    0.3   0.3   0.2   0.5   0.0
  2.|-- 37.244.24.3                                               0.0%    10    0.9   0.6   0.5   0.9   0.0
  3.|-- Blizzard                                           0.0%    10    1.7   2.1   1.2   8.6   2.2
  4.|-- 137.221.66.46                                             0.0%    10    0.8   0.7   0.5   0.8   0.0
  5.|-- ???                                                      100.0    10    0.0   0.0   0.0   0.0   0.0
  6.|-- 137.221.78.34                                             0.0%    10    1.7   4.9   1.1  37.1  11.3
  7.|-- adm-b2-link.telia.net                                     0.0%    10    1.1   1.0   0.7   1.3   0.0
  8.|-- adm-bb3-link.telia.net                                    0.0%    10    7.6   7.6   7.5   7.8   0.0
  9.|-- 213.155.136.98                                           10.0%    10    8.9   9.1   8.9   9.4   0.0
 10.|-- ldn-b1-link.telia.net                                     0.0%    10    9.2   9.3   9.1   9.6   0.0
 11.|-- telefonica-ic-341512-ldn-b1.c.telia.net                  10.0%    10   22.1  34.8   9.6 130.3  46.8
 12.|-- 5.53.3.2                                                  0.0%    10   42.9  42.9  42.8  43.2   0.0
 13.|-- rima-ae0-400-grtmadad1.net.telefonicaglobalsolutions.com 80.0%    10   46.4  46.5  46.4  46.5   0.0
 14.|-- ???                                                      100.0    10    0.0   0.0   0.0   0.0   0.0
 15.|-- 130.red-81-46-34.customer.static.ccgg.telefonica.net      0.0%    10   45.2  46.1  45.2  47.3   0.3
 16.|-- 82.red-81-46-34.customer.static.ccgg.telefonica.net      20.0%    10   46.8  46.9  46.7  48.4   0.5
 17.|-- 56.red-83-56-112.dynamicip.rima-tde.net                   0.0%    10   44.0  44.5  43.9  46.1   0.6


29/04/2020 14:50:36 UTC
--------------------

TRACEROUTE:
traceroute to 83.56.112.56 (83.56.112.56), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.382 ms  1.414 ms  1.451 ms
 2  37.244.25.130 (37.244.25.130)  1.461 ms  1.473 ms  1.479 ms
 3  Blizzard Blizzard  1.768 ms  1.785 ms  1.788 ms
 4  137.221.66.36 (137.221.66.36)  1.714 ms  1.758 ms  3.216 ms
 5  137.221.77.72 (137.221.77.72)  1.457 ms  1.463 ms  1.472 ms
 6  137.221.77.34 (137.221.77.34)  1.482 ms  1.218 ms  1.206 ms
 7  et-4-0-14.edge7.Paris1.Level3.net (213.19.199.109)  1.303 ms  1.408 ms  1.326 ms
 8  * * *
 9  Telefonica-level3-London2.Level3.net (4.68.39.94)  14.376 ms  14.443 ms  14.466 ms
10  * * *
11  * * *
12  * * *
13  130.red-81-46-34.customer.static.ccgg.telefonica.net (81.46.34.130)  36.682 ms  42.252 ms  42.289 ms
14  82.red-81-46-34.customer.static.ccgg.telefonica.net (81.46.34.82)  36.373 ms  36.382 ms  36.441 ms
15  56.red-83-56-112.dynamicip.rima-tde.net (83.56.112.56)  36.906 ms  37.716 ms  36.888 ms


29/04/2020 14:50:53 UTC
--------------------

MTR:
Start: Wed Apr 29 14:50:39 2020 Blizzard  1.|-- Blizzard                                             0.0%    10    0.4   0.4   0.3   0.9   0.0
  2.|-- 37.244.24.131                                             0.0%    10    0.6   1.5   0.5   8.1   2.3
  3.|-- Blizzard                                           0.0%    10    1.0   3.0   0.8  12.5   3.6
  4.|-- 137.221.66.46                                             0.0%    10    1.1   3.3   0.6  19.6   6.0
  5.|-- ???                                                      100.0    10    0.0   0.0   0.0   0.0   0.0
  6.|-- 137.221.78.34                                             0.0%    10   41.8   8.0   1.1  41.8  14.5
  7.|-- adm-b2-link.telia.net                                     0.0%    10   15.8   2.6   0.7  15.8   4.7
  8.|-- adm-bb3-link.telia.net                                    0.0%    10    8.8   8.0   7.6   8.8   0.0
  9.|-- ldn-bb3-link.telia.net                                   70.0%    10   13.9  11.0   9.4  13.9   2.4
 10.|-- ldn-b1-link.telia.net                                     0.0%    10   12.9  12.2   7.8  22.3   5.3
 11.|-- telefonica-ic-341512-ldn-b1.c.telia.net                  10.0%    10    8.6  10.5   8.2  17.4   3.1
 12.|-- ???                                                      100.0    10    0.0   0.0   0.0   0.0   0.0
 13.|-- rima-ae0-400-grtmadad1.net.telefonicaglobalsolutions.com 80.0%    10   42.7  41.9  41.1  42.7   1.0
 14.|-- ???                                                      100.0    10    0.0   0.0   0.0   0.0   0.0
 15.|-- 142.red-81-46-34.customer.static.ccgg.telefonica.net     10.0%    10   49.4  45.0  42.9  50.4   2.9
 16.|-- 86.red-81-46-34.customer.static.ccgg.telefonica.net      10.0%    10   43.7  44.5  43.5  51.7   2.6
 17.|-- 56.red-83-56-112.dynamicip.rima-tde.net                   0.0%    10   44.8  45.7  44.8  52.4   2.3


29/04/2020 14:50:39 UTC
--------------------

MTR:
Start: Wed Apr 29 14:50:40 2020 Blizzard  1.|-- Blizzard                                             0.0%    10    0.6   0.4   0.3   0.6   0.0
  2.|-- 37.244.25.130                                             0.0%    10    0.8   0.7   0.6   0.9   0.0
  3.|-- Blizzard                                           0.0%    10    1.5   1.5   1.1   3.2   0.6
  4.|-- 137.221.66.36                                             0.0%    10    1.1   1.5   1.0   4.3   0.9
  5.|-- 137.221.77.72                                             0.0%    10    1.2   1.2   0.9   2.8   0.5
  6.|-- 137.221.77.34                                             0.0%    10    1.1   1.8   1.1   6.3   1.5
  7.|-- et-4-0-14.edge7.Paris1.Level3.net                        20.0%    10    1.4   6.8   1.2  27.0   8.9
  8.|-- ae-1-3210.ear4.London2.Level3.net                        90.0%    10    7.7   7.7   7.7   7.7   0.0
  9.|-- Telefonica-level3-London2.Level3.net                     20.0%    10   13.5  16.3  13.5  27.0   4.7
 10.|-- ???                                                      100.0    10    0.0   0.0   0.0   0.0   0.0
 11.|-- rima-ae0-400-grtmadad1.net.telefonicaglobalsolutions.com 80.0%    10   36.3  36.4  36.3  36.6   0.0
 12.|-- ???                                                      100.0    10    0.0   0.0   0.0   0.0   0.0
 13.|-- 130.red-81-46-34.customer.static.ccgg.telefonica.net     10.0%    10   37.2  37.1  36.7  38.7   0.4
 14.|-- 82.red-81-46-34.customer.static.ccgg.telefonica.net      10.0%    10   36.4  36.7  36.4  38.0   0.4
 15.|-- 56.red-83-56-112.dynamicip.rima-tde.net                  20.0%    10   37.0  37.2  36.8  38.9   0.7


29/04/2020 14:50:40 UTC
--------------------

PING:
PING 83.56.112.56 (83.56.112.56) 56(84) bytes of data.
64 bytes from 83.56.112.56: icmp_seq=1 ttl=47 time=36.8 ms
64 bytes from 83.56.112.56: icmp_seq=2 ttl=47 time=36.8 ms
64 bytes from 83.56.112.56: icmp_seq=3 ttl=47 time=36.9 ms

--- 83.56.112.56 ping statistics ---
4 packets transmitted, 3 received, 25% packet loss, time 2998ms
rtt min/avg/max/mdev = 36.822/36.898/36.988/0.232 ms


29/04/2020 14:50:53 UTC
--------------------

MTR:
Start: Wed Apr 29 14:50:44 2020 Blizzard  1.|-- Blizzard                                             0.0%    10    1.0   0.4   0.3   1.0   0.0
  2.|-- 37.244.25.130                                             0.0%    10    2.5   0.9   0.5   2.5   0.5
  3.|-- Blizzard                                           0.0%    10    2.5   1.5   1.2   2.5   0.3
  4.|-- 137.221.66.36                                             0.0%    10    0.9   1.1   0.9   1.3   0.0
  5.|-- 137.221.77.72                                             0.0%    10   68.3  11.6   0.8  68.3  22.9
  6.|-- 137.221.77.34                                             0.0%    10    1.0   7.3   1.0  43.7  14.1
  7.|-- et-4-0-14.edge7.Paris1.Level3.net                        10.0%    10    1.4   2.0   1.2   7.8   2.1
  8.|-- ae-1-3210.ear4.London2.Level3.net                        80.0%    10    7.7  10.4   7.7  13.1   3.7
  9.|-- Telefonica-level3-London2.Level3.net                     10.0%    10   14.4  17.2  13.8  32.9   6.5
 10.|-- 176.52.248.94                                            60.0%    10   35.7  35.7  35.6  35.8   0.0
 11.|-- rima-ae0-400-grtmadad1.net.telefonicaglobalsolutions.com 70.0%    10   36.2  36.2  36.2  36.2   0.0
 12.|-- ???                                                      100.0    10    0.0   0.0   0.0   0.0   0.0
 13.|-- 130.red-81-46-34.customer.static.ccgg.telefonica.net      0.0%    10   36.8  37.2  36.8  38.5   0.5
 14.|-- 82.red-81-46-34.customer.static.ccgg.telefonica.net      10.0%    10   36.4  36.5  36.4  36.8   0.0
 15.|-- 56.red-83-56-112.dynamicip.rima-tde.net                  20.0%    10   42.9  37.9  36.8  42.9   2.0


29/04/2020 14:50:44 UTC
--------------------

MTR:
Start: Wed Apr 29 14:50:52 2020 Blizzard  1.|-- Blizzard                                             0.0%    10    0.3   0.3   0.3   0.5   0.0
  2.|-- 37.244.25.130                                             0.0%    10    0.6   0.6   0.5   0.7   0.0
  3.|-- Blizzard                                           0.0%    10    1.4   3.1   1.2  17.7   5.1
  4.|-- 137.221.66.36                                             0.0%    10    1.1   1.1   0.8   1.3   0.0
  5.|-- 137.221.77.72                                             0.0%    10    1.0  27.5   0.9 108.5  40.1
  6.|-- 137.221.77.34                                             0.0%    10    1.2   3.0   1.0  13.6   3.9
  7.|-- et-4-0-14.edge7.Paris1.Level3.net                        10.0%    10   10.0   6.3   1.3  14.2   4.6
  8.|-- ae-1-3210.ear4.London2.Level3.net                        70.0%    10    7.6   7.7   7.6   7.8   0.0
  9.|-- Telefonica-level3-London2.Level3.net                     20.0%    10   17.1  15.2  13.8  17.3   1.3
 10.|-- 176.52.248.94                                            70.0%    10   35.9  35.8  35.8  35.9   0.0
 11.|-- rima-ae0-400-grtmadad1.net.telefonicaglobalsolutions.com 60.0%    10   36.2  36.2  36.2  36.2   0.0
 12.|-- ???                                                      100.0    10    0.0   0.0   0.0   0.0   0.0
 13.|-- 130.red-81-46-34.customer.static.ccgg.telefonica.net     20.0%    10   36.9  37.4  36.7  41.3   1.4
 14.|-- 82.red-81-46-34.customer.static.ccgg.telefonica.net      30.0%    10   36.4  36.9  36.4  39.4   0.8
 15.|-- 56.red-83-56-112.dynamicip.rima-tde.net                   0.0%    10   36.9  36.9  36.7  37.1   0.0

29/04/2020 14:50:52 UTC

Traceroute: 

Tracing route to 185.60.112.157 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.1.1 
  2     2 ms     8 ms     7 ms  142.red-81-46-38.customer.static.ccgg.telefonica.net [81.46.38.142] 
  3     9 ms     9 ms     9 ms  85.red-81-46-34.customer.static.ccgg.telefonica.net [81.46.34.85] 
  4    11 ms    10 ms     9 ms  137.red-81-46-34.customer.static.ccgg.telefonica.net [81.46.34.137] 
  5    10 ms    11 ms    11 ms  1.red-80-58-96.staticip.rima-tde.net [80.58.96.1] 
  6    34 ms    11 ms     9 ms  61.red-80-58-96.staticip.rima-tde.net [80.58.96.61] 
  7    11 ms    11 ms    10 ms  ae0-400-grtmadno2.net.telefonicaglobalsolutions.com [213.140.51.56] 
  8    11 ms    29 ms    24 ms  176.52.248.174 
  9    11 ms    17 ms    17 ms  94.142.125.108 
 10    10 ms     *       10 ms  176.52.248.67 
 11    13 ms    10 ms    10 ms  94.142.107.95 
 12    29 ms    29 ms    28 ms  prs-bb3-link.telia.net [213.155.131.152] 
 13    29 ms    29 ms    29 ms  prs-b8-link.telia.net [62.115.138.133] 
 14    40 ms    41 ms    40 ms  blizzard-ic-348624-prs-b8.c.telia.net [62.115.178.205] 
 15    55 ms    64 ms    52 ms  ae1-br02-eqpa4.as57976.net [137.221.77.35] 
 16     *        *        *     Request timed out.
 17     *       43 ms    43 ms  137.221.78.89 
 18    45 ms    44 ms     *     137.221.66.47 
 19     *       50 ms    48 ms  185.60.112.157 

Trace complete.

Last year almost at the same time a lot of us had issues that came from Amsterdam. Packet loss somehow always happens there on a yearly basis.

Nah, it’s the same ones giving people problems as it was when I made that thread.

I see!
Fingers crossed that gets sorted soon, game is really unplayable right now D:

Told them about this in a support ticket, response was basically “Close down Discord”. Got to love the support

Have you tried restarting the router? Plugging it in and out?
:rofl:

No its not, as I said before for most people its been happening on and off for 4 weeks now from ALL OVER EU and beyond. Vast majority of UK people as today is correct tho.

I mean, at this rate I rather expect them to ask me to do a handstand while rubbing my own belly to fix the problems. Probably does more than actually sending in a support ticket with a response like that

1 Like

so since everyone is reporting this lag issue with logz and all, can we have a response? maybe even an eta on the fix?

If you have Twitter account, tag their EU Support and inform them of this issue as well. I’m on it now.

Well blues in here can’t really do a thing about it, apart from stalling and contacting higher ups that can hopefully contact the people that manage the X data center and fix this mess, but yea spam them in twitter too since I haven’t seen a single mention of this yet @ twitter.

2 Likes

Lag issues are server side.
I have friends in Kuwait, and US - I’m from Sweden.
We’re all experiencing the same lag, so it can’t be on our ends.

Posted on Twitter, hopefully we get a response about this soon.

Link: https://twitter.com/VulperaCaravan/status/1255515752083398661?s=20

1 Like

Go upvote the post on twitter, its sad that we gotta cause drama for this mess to get sorted, customer support in 2020.

5 Likes

If you guys know any streamer, influencer etc that plays wow ask them to tweet at blizz as well to bring up the heat.