Maybe you should ask her about this. I am 95% sure the reason given to the OP follows any laws there might be.
Actually I was thinking the same thing, I haven’t spoken to her for a while as my last website was re-created in 2017, I remember making some additions to that to be GDPR compliant.
Hmm as regards the reply the OP received, it clearly states that it was to do with RMT which is legitimate, when it comes to layer hopping as it is included in-game to mitigate overcrowded servers, I am not so sure, if it was a major concern there would have been widespread bans for everyone involved starting with the speedrunners, this has not happened … yet, and it is supposed to be removed come phase 2 whereas RMT is real continuing problem for many MMORPG type games.
At the end of the day we just need to see the result of the OP’s ticket if the OP chooses to share that with us.
I will, but for the moment, i got zero response from game master.
Maybe tomorrow.
I am sorry, I completely misread your sentence, first of all we have this :-
License Limitations. Blizzard may suspend or revoke your license to use the Platform, or parts, components and/or single features thereof, if you violate, or assist others in violating, the license limitations set forth below. You agree that you will not, in whole or in part or under any circumstances, do the following:
Derivative Works: Copy or reproduce (except as provided in Section 1.B.), translate, reverse engineer, derive source code from, modify, disassemble, decompile, or create derivative works based on or related to the Platform.
Cheating: Create, use, offer, promote, advertise, make available and/or distribute the following or assist therein:
cheats; i.e. methods not expressly authorized by Blizzard, influencing and/or facilitating the gameplay, including exploits of any in-game bugs, and thereby granting you and/or any other user an advantage over other players not using such methods;
bots; i.e. any code and/or software, not expressly authorized by Blizzard, that allows the automated control of a Game, or any other feature of the Platform, e.g. the automated control of a character in a Game;
hacks; i.e. accessing or modifying the software of the Platform in any manner not expressly authorized by Blizzard; and/or
any code and/or software, not expressly authorized by Blizzard, that can be used in connection with the Platform and/or any component or feature thereof which changes and/or facilitates the gameplay or other functionality;
Prohibited Commercial Uses: Exploit, in its entirety or individual components, the Platform for any purpose not expressly authorized by Blizzard, including, without limitation (i) playing the Game(s) at commercial establishments (subject to Section 1.B.v.3.); (ii) gathering in-game currency, items, or resources for sale outside of the Platform or the Game(s); (iii) performing in-game services including, without limitation, account boosting or power-leveling, in exchange for payment; (iv) communicating or facilitating (by text, live audio communications, or otherwise) any commercial advertisement, solicitation or offer through or within the Platform; or (v) organizing, promoting, facilitating, or participating in any event involving wagering on the outcome, or any other aspect of, Blizzard’s Games, whether or not such conduct constitutes gambling under the laws of any applicable jurisdiction, without authorization.
“esports”: Use the Platform for any esports or group competition sponsored, promoted or facilitated by any commercial or non-profit entity without obtaining additional authorization from Blizzard or obtaining Blizzard’s prior written consent. For more information on obtaining appropriate authorization, please visit Blizzard’s website.
Cloud Computing: Use the Platform, including a Game, in connection with any unauthorized third-party “cloud computing” services, “cloud gaming” services, or any software or service designed to enable the unauthorized streaming or transmission of Game content from a third-party server to any device.
Data Mining: Use any unauthorized process or software that intercepts, collects, reads, or “mines” information generated or stored by the Platform; provided, however, that Blizzard may, at its sole and absolute discretion, allow the use of certain third-party user interfaces.
Duplicated Items: Create, utilize or transact in any in-game item created or copied by exploiting a design flaw, undocumented problem, or program bug in the Platform.
Matchmaking: Host, provide or develop matchmaking services for the Game(s), or intercept, emulate or redirect the communication protocols used by Blizzard in any way, for any purpose, including without limitation unauthorized play over the internet, network play (except as expressly authorized by Blizzard), or as part of content aggregation networks.
Unauthorized Connections: Facilitate, create or maintain any unauthorized connection to the Platform including without limitation (i) any connection to any unauthorized server that emulates, or attempts to emulate, the Platform; and (ii) any connection using third-party programs or tools not expressly authorized by Blizzard.
Transfers: Attempt to sell, sublicense, rent, lease, grant a security interest in or otherwise transfer any copy of the Platform or component thereof, or your rights to the Platform to any other party in any way not expressly authorized herein.
Disruption / Harassment: Engage in any conduct intended to disrupt or diminish the game experience for other players, or disrupt operation of Blizzard’s Platform in any way, including:
Disrupting or assisting in the disruption of any computer used to support the Platform or any Game environment. ANY ATTEMPT BY YOU TO DISRUPT THE PLATFORM OR UNDERMINE THE LEGITIMATE OPERATION OF ANY GAME MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS.
Harassment, “griefing,” abusive behavior or chat, conduct intended to unreasonably undermine or disrupt the Game experiences of others, deliberate inactivity or disconnecting, and/or any other activity which violates Blizzard’s Code of Conduct or In-Game Policies.
Violation of Laws: use the Platform to violate any applicable law or regulation.
If you noticed rule 17 is constantly being broken
And then this bit to do with monitoring:-
Consent to Monitor. WHILE RUNNING, THE PLATFORM (INCLUDING A GAME) MAY MONITOR YOUR COMPUTER OR MOBILE DEVICE’S MEMORY FOR UNAUTHORIZED THIRD PARTY PROGRAMS RUNNING EITHER CONCURRENTLY WITH A GAME OR OUT OF PROCESS. AN “UNAUTHORIZED THIRD PARTY PROGRAM” AS USED HEREIN SHALL BE DEFINED AS ANY THIRD PARTY SOFTWARE PROHIBITED BY SECTION 1.C. ABOVE. IN THE EVENT THAT THE PLATFORM DETECTS AN UNAUTHORIZED THIRD PARTY PROGRAM, (a) THE PLATFORM MAY COMMUNICATE INFORMATION BACK TO BLIZZARD, INCLUDING WITHOUT LIMITATION YOUR ACCOUNT NAME, DETAILS ABOUT THE UNAUTHORIZED THIRD PARTY PROGRAM DETECTED, AND THE TIME AND DATE; AND/OR (b) BLIZZARD MAY EXERCISE ANY OR ALL OF ITS RIGHTS UNDER THIS AGREEMENT, WITH OR WITHOUT PRIOR NOTICE TO THE USER. Additionally, certain Games include a tool that will allow your computer system to forward information to Blizzard in the event that the Game crashes, including system and driver data, and by agreeing hereto you consent to Blizzard receiving and/or using this data.
Limited Warranty. THE PLATFORM, ACCOUNTS, AND THE GAME(S) ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE,” BASIS FOR USE, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF CONDITION, UNINTERRUPTED OR ERROR-FREE USE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, TITLE, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. The entire risk arising out of use or performance of the Platform and the Game(s) remains with the user. Notwithstanding the foregoing, Blizzard warrants up to and including ninety (90) days from the date of your purchase of a license to the Game, that the physical media on which the Game was distributed, if any, shall be free from defects in material and workmanship. In the event that such media proves to be defective during that time period, and upon presentation to Blizzard of proof of purchase of the defective media, Blizzard will at its option: (a) correct any defect, (b) provide you with a similar product of similar value, or © refund your money. THE FOREGOING IS YOUR SOLE AND EXCLUSIVE REMEDY FOR THE EXPRESS WARRANTY SET FORTH IN THIS SECTION. Some jurisdictions do not allow the exclusion or limitation of implied warranties so the above limitations may not apply to you.If you are a resident of Australia, the benefits provided to you by this Limited Warranty are in addition to other rights or remedies you may have under local laws related to the goods to which the warranty applies. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The provisions of this clause containing the Limited Warranty and the clause containing the Limitation of Liability and Indemnity below apply only to the extent permitted by the Competition and Consumer Act 2010 (Cth).The entitlement to a replacement or a refund for a major failure is not subject to Blizzard’s option. To submit a warranty claim to Blizzard, please call 1800 041 378 or send to PO Box 544, Pyrmont NSW 2009 Australia. The user is responsible for the costs of returning media to Blizzard.
Limitations of Liability. Blizzard, its parent, subsidiaries, Licensors and affiliates shall not be liable for any loss or damage arising out of your use of, or inability to access or use, the Platform or Account(s). Blizzard’s liability shall never exceed the total fees paid by you to Blizzard during the six (6) months prior to your making a claim against Blizzard. Because some jurisdictions do not allow the exclusion or limitation of consequential or incidental damages, Blizzard’s liability shall be limited to the fullest extent permitted by law.
Indemnity. You hereby agree to defend and indemnify Blizzard, its parent, subsidiaries, Licensors and affiliates against and from any third party claims, liabilities, losses, injuries, damages, costs or expenses incurred by Blizzard arising out of or from your use of the Platform or Account(s), or any specific services or features associated therewith, including but not limited to User Content, Custom Games, Game Editors, Blizzard Balance, and this Agreement.
Equitable Remedies. You agree that Blizzard would be irreparably damaged if the terms of this Agreement were not specifically followed and enforced. In such an event, you agree that Blizzard shall be entitled, without bond or other security, or proof of damages, to appropriate equitable relief in the event you breach this Agreement; and that the awarding of equitable relief to Blizzard will not limit its ability to receive remedies that are otherwise available to Blizzard under applicable laws.
Alterations.
Alterations to the Agreement.
Blizzard’s Rights. Blizzard may create updated versions of this Agreement (each a “New Agreement”) as its business and the law evolve.
New Agreements. This Agreement will terminate immediately upon the introduction of a New Agreement. New Agreements will not be applied retroactively. You will be given an opportunity to review the New Agreement before choosing to accept or reject its terms.
Acceptance. If you accept the New Agreement, and if the Account registered to you remains in good standing, you will be able to continue using the Platform and Account(s), subject to the terms of the New Agreement.
Rejection. If you decline to accept the New Agreement, or if you cannot comply with the terms of the New Agreement, you will no longer be permitted to use the Platform or Account(s).
Alterations to the Platform. Blizzard may change, modify, suspend, or discontinue any aspect of the Platform or Accounts at any time, including removing items, or revising the effectiveness of items in an effort to balance a Game. Blizzard may also impose limits on certain features or restrict your access to parts or all of the Platform or Accounts without notice or liability.
Oh, the facebook lawyers have arrived.
I actually think that Blizzard has a much more competent legal team, than any facebook lawyer.
Oh Trovlak
I am just quoting from the Blizzard TOS, please take your toxic comments elsewhere
1 Like
Its a free forum, I will post wherever, and whatever I want. You have two choices, like it, or lump it.
In fact you’re the one thats a bit toxic imo, by thinking you can interpret the ToS better than the lawyers who wrote it, lol.
I am not interpreting anything, when I said quote I mean as in actual copy and paste directly from Blizzard’s TOS, or to be precise their EULA.
I should also add that this is not a free forum, it is Blizzard’s forum, you use it with their permission, in order to use it you have to agree to certain rules which they clearly state, and it is a pretty good guess that the rules for this forum will have been written by the same legal team that wrote the EULA, if you break any of these rules, they have the right to warn, suspend or ban you or anyone else from this forum, please keep that in mind, I always do.
Galrath:
Blizzard reserves the right to terminate this Agreement at any time for any reason, or for no reason, with or without notice to you. For purposes of explanation and not limitation, most Account suspensions and terminations are the result of violations of this Agreement.
Looks like I was right. “for no reason”
Fair enough mate. Goodluck with your appeal, if you did nothing i hope you get unbanned.
Yes you are correct in that they don’t have to state a reason, however they usually do include some kind of explanation.
They just failed hard that’s all. I know at least 5 people now who got banned for no reason, and half unbanned already…
Seems like some detection software ducked up, or was bit overtuned… All happend yesterday
This happened to me in the game also. Some third person comes into a dialogue as a “community police” and blames the sides for being “toxic”. It is obviously 2 people can not have a discussion over the borders. We are all here individuals and free to give our opinions, if you think I am toxic then all you need is to ignore me, if I go over the line then you will “report” me.
But I have neither been accused of my actions nor what I said interpreted as toxic even from my own mother for the last 40 years. Forums are open locals there people can freely discuss their opinions, just because you have no tolerance or have different opinion or dislike where the conversation goes, you have no rights to be the community police.
I am deeply, honestly upset many people using this “toxic” word very often and putting some people who does not deserve it at the same place with some sick individuals. Next time before making some accusations of some individuals being toxic, think twice, thank you.
You are quite right, I was not trying to be the community police, I promise, you did make a comment about facebook solicitors which quite frankly I did not understand and of course people are entitled to their opinions, I have just seen so many people launching direct personal attacks against other people just because they happen to have a different view, all over the forums. I always try not to do that personally and of course I meant no offense toward you, anyway with regard this thread I hope that Eldri does get his or her account back if it was a mistake.
In Europe we have quite severe customer protection in place. I know for a fact that such a clause is against the law in NL.
No clue under what laws they fall completely, but it is not as simple as “it is in the EULA, thus it is true”, still has to be within the boundaries of the Law.
They don’t really seem to follow the GDPR guidelines either when it comes to automated decision making and profiling.
1 Like
The same rules also apply here in the UK
Hey all,
Going to lock this thread here, as we do not discuss account actions here on the Support Forum. If you do want to discuss this further, please use the General Discussion forum.
@Eldrai :
I can see you have a ticket open to appeal this at the moment, this is the right thing to do to receive a further investigation into the account action. Do note that we will not be able to discuss or look into any account actions here on the forum
Have a few seconds to spare? Let me know how I’m doing!