Not true.
Thats just the pug system, ur grouping with players u dont know, will likely never play with again on repeat, im sorry, but continous engagement with the pug enviroment has never been a recommended way of play.
In guild groups, premades and among friends its a very different game…
You act as if m+ isnt vastly easier with communication, just because we have aged past the time where using ingame typing is the method of communication doesnt mean its not there.
The issue is some are stuck in the past. Its 2022, why type to each other, u depersonalise a situation entirely via doing this.
Voice is soo much more personal, and is where real friendship is built, people tend to be more sincere when they arent just a battle tag on a screen.
Normal and heroic dungeons are perfectly rewarded for what they are. You just ignore the big attraction.
Power fantasy, people like to be super strong and take on the world, thats the point of verticle progression.
You want them to fix a pug enviroment, and thats the issue, there is no fix to the pug enviroment. You are just a tool there, because even if u sit there and chatter and have a laugh, thats all its going to be, those people have no interest in progressing with you because if they were interested in progressing with a static team they wouldnt be in ur group.
You remenber how when rhe new generation got phones where their parents didnt have all this social media etc etc that their kids now had.
And how they would be like "oh its so bad for you, when i was young id go out and have a real comversation by knocking on the doors blanblahblah’
Well the 2004 WoW generation have basically become them.when classic dropped the amount of u had posts upon posts proclaiming discord was evil and destroying the classic experience.
You have this audience. Who cling to the Old ways for dear life and then blame the game for the loss of social interactions.
Todays groups are talked on via discord. Even pugs these days embrace voice chat, via temporary invites into discord channels.
Todays guilds have discords.
Todays communities for everything are done yhrough discord. There are discords for pugs even lol.
The social aspects are still very much there, people just need to remember its 2022 and modernise how they play.