LUA error in character screen

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43

Got the same error as everyone else in the character selection screen. Didn’t buy anything, error didn’t occur yesterday evening, haven’t changed anything since then.

44

Yep. Started today for me too. Only thing I’ve ever bought from the store is one pet (mini ragnaros )when the store was first added to the game many years ago.

I don’t think it’s relevant. I think the log on screen is trying to show some erroneous item on the left side panel or something.

Message: ...izzard_StoreUI\Blizzard_FullProductCardTemplates.lua:235: SetPortraitToTexture(): Failed to load FileData ID 3922898: E_MISSING_CRYPTKEY

Time: Wed Dec  1 21:55:49 2021
Count: 1
Stack: ...izzard_StoreUI\Blizzard_FullProductCardTemplates.lua:235: SetPortraitToTexture(): Failed to load FileData ID 3922898: E_MISSING_CRYPTKEY

[string "=[C]"]: in function `SetPortraitToTexture'
[string "@Interface\AddOns\Blizzard_StoreUI\Blizzard_FullProductCardTemplates.lua"]:235: in function `ShowIcon'
[string "@Interface\AddOns\Blizzard_StoreUI\Blizzard_ProductCardTemplates.lua"]:527: in function `UpdateCard'
[string "@Interface\AddOns\Blizzard_StoreUI\Blizzard_StoreUISecure.lua"]:1783: in function `StoreFrame_SetCategoryProductCards'
[string "@Interface\AddOns\Blizzard_StoreUI\Blizzard_StoreUISecure.lua"]:1707: in function `StoreFrame_SetCategory'
[string "@Interface\AddOns\Blizzard_StoreUI\Blizzard_StoreUISecure.lua"]:2231: in function <...e\AddOns\Blizzard_StoreUI\Blizzard_StoreUISecure.lua:2221>

Locals: (*temporary) = <unnamed> {
 0 = <userdata>
}
(*temporary) = 3922898
45

Even if the issue persist, it is harmless, just use the button to reload on the same screen.

46

Hi I have same problem. there is some fix for it ?

1 Like
47

I have the same error and not bought anything for 6 months

48

According to the US forum blizzard is aware of the issue and are going to fix it by implementing a hotfix. If this will fix all the connection issues that started simultaneously, I don’t know. Lot’s of people are unable to do mythic dungeons due to constantly disconnecting.

It also seems like the LUA error is directly related to the Shop and can affect anyone who ever bought anything from the store.

1 Like