what the f… ?! rlly… so i am mac user and i think we are very small group for Blizzard, they dont need our money, thedy dont need any issue for us, because we are small group of this game 
its hard to say, but i think we are in the end.
we are small group:) they are not interested in us. Why they would do something:D ? For what, for 1000players? no why its incredibly!
I’ts interesting how Blizzard handle a crisis situation like this and the lack of communication to the players during the process. The handling of this unexpected situation it’s a proof of a bad organized company(lack of internal responsible and routines). It will have a big impact on their trademark and lost of income by a simple misstake. Will be a big lesson to learn and trust to rebuild to the players.
Are you out of your mind there? do you even work why should i be tormented? You ruined me every trip to the vision! The game just freezes and does not want to work!
I have a computer for $ 2000 and I can not play your f;cking game! TWO WEEKS! TWO WEEKS YOU CAN’T SOLVE THIS PROBLEM OF B!TCH! FOR SUBSCRIPTION YOU TAKE IMMEDIATELY MONEY! And you can’t repair the game! HOW DO I NEED TO PLAY? IF I DEPEND EVERY 2-3 minutes and reboot the MAC! YOU ARE GUILT IN ALL OF MY LUCK! IN MY ARENA LOSES! IN MY VISIONS WHICH I CONTRACTED! BECAUSE OF YOU!
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соглашусь )
License Agreement 6.B :
Blizzard may only be held liable for breach of an existing contractual obligation. The term “existing contractual obligation” means any obligation (i) which is necessary for the fulfillment of the Agreement, (ii) the violation of which was intended to achieve the Agreement, and (iii) the fulfillment of which can usually be expected. In such cases, liability is limited to compensation for typical and foreseeable damage. The term “petty negligence” means negligence that is not gross negligence.
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Give me the salary of Tyrskorn srly.
To be short for the laziest of us, or the one who’s too tilted to read their bullsh*t,
They are sorry but they are working really hard, but it’s a really big problem.
(We have to understand, blizzard is a small compagny. 2 week where we are paying btw, is too short.)
They are asking for new informations. They won’t read ofc.
Like the class we are playing etc etc.
And the funiest part.
They don’t understand directly the “”""""“fix”""""""" they put last week was a TOTAL and ABSOLUTE fail.
So this is what has been going on with my Mac, since we cannot post in the us forums here I go.
Where were you in game when the crash happened?:
WQ, Dungeons, Islands, Wondering around, AH run.
What were you doing when the crash happened?:
Questing, dungeon,
What error message did you get (if any)?:
No error message just resets. Over and over
What character/class you were playing when it happened?:
Mostly my DH, warlock, monk, mage,
Was there any other notable behavior before the lockup occurred or anything you want to add?:
Happens more quickly if there is lots of activity happening on the screen at the same time islands, busy Wa
The issue must be in the IOS, as that is the only difference wehn I’m using windows.
They don’t care. Why:
1.) Because they could set some people behind different macs and have them game and crash and analyse. For sure they get enough data.
2.) Because they refuse to offer any kind of compensation knowing they made a mess of the 8.3 patch as it was pushed out too early with so many bugs. Hiding between technical details as if it was too much to share, lmao please share them as i am pretty sure there are a lot of techies and/or developers actually playing this game.
3.) Asking us again where it happens and under what circumstances whereas we have done so from the start with many specifi details.
They are simply stalling it hiding behind their EULA. Greedy bastards with no intention to offer any kind of compensation whatsoever, time to put the press into action.
Thanks for this twofold:
1.) I can actually see some of the new content in action without crashing
2.) Hopefully Blizzard will see this too and offer some kind of compensation
With the latest response received from Blizzard, it hurts me to say that I am done with them. Not the game, nor its community or with the people which I shared a virtual world. Over a decade of resetting my brain with WoW after a days’ hard work, some of them actually became friends irl.
So since I am utterly disappointed in the company behind this game who we have seen sliding into an utter greed-machine no longer caring for their customer base and ditching us with lame answers leaves me no choice.
I feel sorry for the people in Blizzard who would like to see things differently, this is not to them as I understand you want to keep your jobs as well.
It is to the people in Blizzard that are responsible for policy, that knowingly make choices that hurts the future of so many employees. By your actions people are cancelling their subs, and in doing so jeopardizing security for people within your company. I can not understand why you actively hurt the Blizzard brand, but its your choice clearly.
Today I cancelled my remaining months WoW subscription and unless they will come with some kind of compensation, I deem it very unlikely I will start using any Blizzard game in the future.
I salute all of you and thank you for the support and input given. For your sake I hope they will fix their mess soon.
Regards, AKA Gruthless
2 Likes
As the latest blue response over at the US forum wants additional info is a bit weird in my opinion. As we have endlessly explained what/when the crashes and freezes occurs. But okay, I as all others want this fixed, so Im answering the mini survey:
-Where were you in game when the crash happened?: Zone / area doesn’t matter, basically any area or zone whenever its more than +2 players, group quests, 5man instances / raids. Also 8.3 content / quest lines. World bosses.
-What were you doing when the crash happened?: Tried to progress Lego Cloak, completing a M+ / LFR, heavy AoEing, any form of group content, regular world quests.
-What error message did you get (if any)?: To see mine specifically, see top of this thread.
-What character/class you were playing when it happened?: Doesn’t matter which char Im on. It happens on all of them. Mage/Warrior/Pala/Druid.
-Was there any other notable behavior before the lockup occurred or anything you want to add?: No, the lockup occur, you get beachball spinning wheel and either u get 25+ sec freeze OR the Mac shuts down and restarts itself.
Experiencing the same issues :
Macbook pro 13 (2018) with Catalina.
Recurrent freezes since Wow 8.3.
Happens mostly in an instance.
Happens sometimes in open world
Happens always when playing with other people around.
The whole computer freezes and I get the rainbow cursor.
Sometimes, everything comes back after 1-2 minutes
Sometimes, the computer shuts down after 1-2 minutes
Windowed mode does not change the issue
The frozen snapshot always displays some AoE/fire/fancy visual effects, which I suspect to be the cause.
It makes me very sad, and I hope that a fix will be found soon, as it seems that I am not the only one experiencing this.
You can issue a ticket for sure. But before you do, scroll through this topic alone to see real answers posted.
Spare yourself the time and frustration as asking for anything will lead to the ultimate same answer, they will do jack sh*t…
Sorry m8, live with this and wait for a fix, or start moving towards an other MMO.
1 Like
I’m a newly returning player who has been playing classic wow with no issues. I played Legion and BFA at launch with no problems. I decided to give BFA another shot and my Macbook Pro completely freezes now and then and I get the spinning rainbow balloon. I see I’m not the only one with this problem. WoW is currently unplayable.
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The game has crashed many times, but here are just a few of them.
Where were you in game when the crash happened?: Halls of Origination
What were you doing when the crash happened?: Going into Step 6
What error message did you get (if any)?: It crashed my Mac fully with a kernel panic
What character/class you were playing when it happened?: Warlock - Blood Elf
Was there any other notable behavior before the lockup occurred or anything you want to add?: Pale version of beach ball, non responsive keyboard, then full crash of iMac.
Where were you in game when the crash happened?: The Maelstrom
What were you doing when the crash happened?: Fighting the first rock dude
What error message did you get (if any)?: Kernel Panic again
What character/class you were playing when it happened?: Warlock Blood Elf
Was there any other notable behavior before the lockup occurred or anything you want to add?: Pale version of beach ball, non responsive keyboard, then full crash of iMac.
Where were you in game when the crash happened?: Orgrimmar
What were you doing when the crash happened?: Trying to mount up
What error message did you get (if any)?: Kernel Panic
What character/class you were playing when it happened?: Paladin Blood Elf
Was there any other notable behavior before the lockup occurred or anything you want to add?: Pale version of beach ball, non responsive keyboard or trackpad, then full crash of Macbook.
Where were you in game when the crash happened?: Orgrimmar
What were you doing when the crash happened?: Opening Mail
What error message did you get (if any)?: Kernel Panic
What character/class you were playing when it happened?: Monk Pandaren
Was there any other notable behavior before the lockup occurred or anything you want to add?: Pale version of beach ball, non responsive keyboard or trackpad, then full crash of Macbook.
Where were you in game when the crash happened?: Orgrimmar
What were you doing when the crash happened?: Opening Mail inbox
What error message did you get (if any)?: Kernel Panic
What character/class you were playing when it happened?: Hunter Vulpera
Was there any other notable behavior before the lockup occurred or anything you want to add?: See above
It doesn’t matter which class, race, faction or where I am, it just cannot cope and it crashes!
Blizzard you need to adress how you’ll compensate mac users asap.
5 Likes
Hey Guys,
I’m so happy I found this topic, since 8.3 I’ve been crying about my mac dying or anything but it seems like we are all in the same sh*t.
I’m mainly a rated battle ground player and this new season is full of goals for me and my team. Or atleast was… Cuz I can’t play the game anymore without freezing==> rainbow wheel ==> either fine for idk how much time/pc auto restart/ me having to restart pc. It’s unreal hope they fix it soon I even rebooted my mac thinking it was the issue, lost many pictures songs etc… Blizzard MOVE YOUR *** please.
EDIT:
I’m playing with 1/10 graphic settings and everything at the lowest possible my res scale is 33% (max is 200%)… So ye C B A
EDIT 2:
I’ve lots of my bnet friends who plays on actual windows 10 pc with full “gamers” features and they also have some small freezes aswell of a 2/3sec. It happened to me playing on a computer at school they are shorter and I had to restart game only once in maybe 8h total played.
3 Likes
Sat tonight for a good while debating whether to partition my Mac and install Windows but we shouldn’t even need to be doing this! Logged in 20 mins ago to a completely dead Razor Hill, got the wheel and next thing my computer had shut down. So frustrating!
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