Mac issues - CRASHING, LAGGING AND STUTTERING AFTER 8.3

I do wonder, what are your temps when issues happen (and when they don’t)?

WoW on my Macbook tried to push out 100 fps at full (100% scaling) resolution after the patch, yea that became a hot stuttery mess.

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Hey everyone,

Thanks for all the reports! While I don’t have any specific updates, I just wanted to let you know that we’re aware of this and actively investigating further.

Keep sharing your reports and observations and you may want to keep an eye on the US thread over here as well for more info. Thanks!

4 Likes

Hi!

Are there any known bugs regarding Macbook users of WoW in 8.3?

My boyfriend and I have both experienced severe lagspikes of 10-15 seconds happening regularly whenever large “graphical” spells are cast. I realize some will just say “buy a normal pc” but this has never been the case before using either of our computers, which are both Macbook pros.

We’ve put all of our settings to minimal to see if that was the case, tried out all different changes, but none of it seems to be working.

Any thoughts?

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I see the same issues; Lagspikes, game freeze and basically unable to play most of the time on my MacBook Pro. Has to be something to do with the patch as the game worked like a charm in previous patch(es).

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Thank you for finally answering and acknowledging there is a problem. Do you have a dev team here in Europe or are we “waiting” for the US team do act on it, which means minimum 4:00pm CET?

I think i have found the bug only appears on post 8.3 textures/graphics. I can play normaly if i avoid all 8.3 stuff, i get the crash if a player with (maybe) something that has graphics after 8.3 triggers it. I dont know if this is an ability or an item (leg cloak?) but it doesnt happen when i group with people that havent touched 8.3 stuff.

This observation came after being able to play normaly at mechagon, and i only get crashed if a player attacks with (i guess) something that came with 8.3.

Edit: Also if i act quick when the first fps drop occurs to cmd tab and right click - quit wow, i can relauch the game and log in without the lag persisting - just a small tip for the other people to avoid hard restarts

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They definitely will have an EU base, think it’s in France. However I don’t think this is an easy fix given the scale of the problem for us Mac users, its not as if we can change some settings at our end to fix things, think all those options have probably been exhausted.

Gave it another try now.

Tried a Freehold +0, 2 gigantic freezes, third freeze made Mac crash. Doing old content in Zulduzar - 3 world quests worked fine. Went to encounter the world boss T’zane in Nazmir. Then I got 3 big freezes for 10-15 seconds but managed to stay in game without crash.

It works a lot worse around a larger group of players even with my graphic on recommended.

Hey Blizz,

Since the new patch I suddenly have weird backgroup items such as trees, foliage and background mountains are loading through buildings and objects and they flicker like hell. Prior to patch 8.3 I didn’t have these issues. Could you please fix this? Please find a screenshot of what I’m seeing.

ht tp s://ibb.c o/PFy hWRJ

My mac runs normal, the GFX card is not broken. It does run at higher RPM in this patch though… Tried playing another game but no weird trees loading or artefacts. So it’s a WoW issue. If you need more information please let me know.

bye!

Hello
My fans become crazy after update to 8.3

They are running from 1200 RPM to 2700 RPM in 5 minutes of game

Imac Retina 5k 2017, 8 GB Radeon card, 24GB of RAM

P.S.

Im found issue

Now im playing at 5k ingame resolution, because WOW client now not provides 200% scaling, now you must select same resolution as you have in system

Thats why we must use 5k resolution now for 5k monitors and after im use that resolution my Mac heating very hard.

If im using smaller resolution my game become blurry, VERY BLURRY but mac less heating .

What to do? Do not play Wow at all? I don’t have solution

Tried a random Heroic 5man content, Atal Dazar.

Moving around inside the instance on our mounts worked perfectly. But as soon we entered combat and people started with their rotation I instantly freeze for the classic 10-15 seconds. Manage to stay online without a real crash. Almost 1 out of 2 enetering-combat-situation with trash mobs / bosses the 10-15 sec freeze happened.

I inspected the party and 3 of them hade the 8.3 lego cloak. It is almost like a guy on US forum said - as soon we get in “contact” with a player who had a 8.3 item, entered a 8.3 area we get this stuttering and freezes.

Gonna repeat myself and say had zero issues with this type of freeze / stuttering experience all through BFA release to the end of 8.2. All the negative experience listed above came along with 8.3

this is bad I have new MAC and after play 15_20 min MAC death

anic(cpu 2 caller 0xffffff7f8283fad5): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 120 seconds

service: com.apple.logd, total successful checkins since load (1690 seconds ago): 169, last successful checkin: 0 seconds ago

service: com.apple.WindowServer, total successful checkins since load (1660 seconds ago): 154, last successful checkin: 120 seconds ago

Backtrace (CPU 2), Frame : Return Address

0xffffff913411b820 : 0xffffff800173bb1b

0xffffff913411b870 : 0xffffff80018733e5

0xffffff913411b8b0 : 0xffffff8001864e5e

0xffffff913411b900 : 0xffffff80016e2a40

0xffffff913411b920 : 0xffffff800173b207

0xffffff913411ba20 : 0xffffff800173b5eb

0xffffff913411ba70 : 0xffffff8001ed2575

0xffffff913411bae0 : 0xffffff7f8283fad5

0xffffff913411baf0 : 0xffffff7f8283f7e6

0xffffff913411bb10 : 0xffffff8001e66fcb

0xffffff913411bb60 : 0xffffff8001e70083

0xffffff913411bca0 : 0xffffff8001822c22

0xffffff913411bdb0 : 0xffffff8001741998

0xffffff913411be10 : 0xffffff8001718625

0xffffff913411be70 : 0xffffff800172f0d5

0xffffff913411bf00 : 0xffffff800184b485

0xffffff913411bfa0 : 0xffffff80016e3226

Kernel Extensions in backtrace:

com.apple.driver.watchdog(1.0)[EFAA17B9-A62C-30B7-9602-0BB5282EDDD6]@0xffffff7f8283e000->0xffffff7f82846fff

BSD process name corresponding to current thread: watchdogd

Mac OS version:

19C57

Kernel version:

Darwin Kernel Version 19.2.0: Sat Nov 9 03:47:04 PST 2019; root:xnu-6153.61.1~20/RELEASE_X86_64

Kernel UUID: C3E7E405-C692-356B-88D3-C30041FD1E72

Kernel slide: 0x0000000001400000

Kernel text base: 0xffffff8001600000

__HIB text base: 0xffffff8001500000

System model name: MacBookAir7,2 (Mac-937CB26E2E02BB01)

System shutdown begun: NO

Panic diags file available: YES (0x0)

System uptime in nanoseconds: 1694518144886

last loaded kext at 10428498089: >AudioAUUC 1.70 (addr 0xffffff7f84e80000, size 32768)

last unloaded kext at 210066860620: >usb.!UHostPacketFilter 1.0 (addr 0xffffff7f82e23000, size 24576)

loaded kexts:

AudioAUUC 1.70

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Same Issues on my MBP 2017. Please Blizz fix this so I can play M+ or Visions again…

1 Like

Same issue but on PC not Mac

2 Likes

Another try.

Tried to join LFR. Tank went into the first trash pack and boom! Instantly freeze for around 20 seconds, playable maybe 4 seconds, then another 20 second freeze. I pulled the camera away from the spells and manage to leave the instance.

Blizzard error popped up. Using the Report ID: 794B054B-3A2D-997D-4495EDF83E30

Hello. Weird issue here. Imac late 2013. Freeze on bootcamp W10, unplayable.
But run well on catalina.

MBP 2019, same issue.

I reported this on Customer Support, and then they sent me this link. I mean, I’m on Spanish Realms, and in Spanish forums we’re even not well communicated about this situation, so I had to come here.

Joining, for example, a heroic instance, I’m okay on the first seconds, but as soon as we’re in combat, BOOM, 15 frozen screen seconds, then after the third frozen screen, Mac dies.

I’m not mad just because of the problem, it’s just that on Spanish forums we’re not informed about this situation and the game is unplayable when it’s a very important moment, like the beginning of a new path, and also wasting time of our subscription while we can’t play. This is not fair.

3 Likes

I also tried turning the camera away from spellcast and it seems it worked a couple of times i tested it.

I think we are getting somewhere…

1 Like

Im getting frustrated by this so this is the last input for today.

Gave my last go just recently. Did a WQ in Stormsong top right corner. Pulled 10+ adds together, started blizzard + Frozen Orb AoE and…15 sec freeze.

Frustrating this is when you cannot take part of any new content, or any of the old content either for that matter, no 5man content / raid content. You can’t play anything that involves combat or the freeze / stuttering spot inside the HoO scenario at stage 6… Im leaving the computer chair for today before my hair turn grey.

1 Like

Same problem for me

MacBook Pro (mid 2015). Screen freezes for up to 5 seconds over and over again - felt good to play again and bought shadowlands as well. Now Blizzard is already trolling short time after my comeback … I already regret buying shadowlands

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