Has anyone had any luck resolving this so far? Also playing on a MacBook and my screen will freeze for 10-15 seconds before crashing in pretty much any content.
@ Ademola
No tricks are working. The most recent blue response said they are aware of the problem and working on it, so we can only wait for the update.
Figured as much. Just hoping to see a fix before the next reset and release of the raid.
1 Like
@ Ademola
Indeed. And it doesnât feel any better either - now when every day matters with the progress of your Lego Cloak and collecting the new 8.3 resources.
I hope we do get some kind of compensation when this ends. Like when WoD released they gave all players a 5 days of free additional game time, as 99% of us Mac users havenât even touched the 8.3 content at all. Not saying we should get that many days, butâŚsomethingâŚ
Same issue for me. I will post my specs hoping this can help Blizzard to fix the problem.
MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
Processor: 3.1 GHz Dual-Core Intel Core i5
Memory: 16 GB 2133 MHz LPDDR3
Graphics: Intel Iris Plus Graphics 650 1536 MB
macOS Catalina version 10.15.2
It mostly happens in Ulduar and Vale, during new content from patch 8.3. It also happened a few times today during Warfront.
I have tried to do what has been explained here: Mac issues - CRASHING, LAGGING AND STUTTERING AFTER 8.3 - #68 by Ixthocaesil
but it doesnât fix the issue.
Thanks.
1 Like
Anyone else having the issue that sometimes during a freeze your computer (Macbook pro 13 in this case) just shuts down?
Below is the crash report:
"panic(cpu 0 caller 0xffffff7f888fd232): âGraphics firmware encountered an exception (eip: 0xf475, fault #: 0xd)\nâ@skl/sched3/IGGuC.cpp:864
Backtrace (CPU 0), Frame : Return Address
0xffffff812101bb70 : 0xffffff800473bb1b
0xffffff812101bbc0 : 0xffffff80048733e5
0xffffff812101bc00 : 0xffffff8004864e5e
0xffffff812101bc50 : 0xffffff80046e2a40
0xffffff812101bc70 : 0xffffff800473b207
0xffffff812101bd70 : 0xffffff800473b5eb
0xffffff812101bdc0 : 0xffffff8004ed24f9
0xffffff812101be30 : 0xffffff7f888fd232
0xffffff812101be80 : 0xffffff7f88875d24
0xffffff812101bee0 : 0xffffff8004e40ccd
0xffffff812101bf30 : 0xffffff8004e3f612
0xffffff812101bf70 : 0xffffff8004e3eb9c
0xffffff812101bfa0 : 0xffffff80046e213e
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelKBLGraphics(14.0.3)[1B1F5C29-179F-374D-BACF-919D3A83FBBD]@0xffffff7f88874000->0xffffff7f88966fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[1286D5E5-A6A1-3C44-A244-04C068903DB2]@0xffffff7f85110000
dependency: com.apple.iokit.IOSurface(269.6)[640503DC-6033-3EF6-85F4-F48282EF48DD]@0xffffff7f86c7f000
dependency: com.apple.iokit.IOGraphicsFamily(569.3)[7B5CA52B-0BD1-34AB-BFC9-7D5C3A0DBE7C]@0xffffff7f8838d000
dependency: com.apple.iokit.IOAcceleratorFamily2(438.2.8)[9176E894-E24A-36BA-AFDA-0DB11F3F512A]@0xffffff7f883fd000
BSD process name corresponding to current thread: kernel_task
Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev
Mac OS version:
19C57
Kernel version:
Darwin Kernel Version 19.2.0: Sat Nov 9 03:47:04 PST 2019; root:xnu-6153.61.1~20/RELEASE_X86_64
Kernel UUID: C3E7E405-C692-356B-88D3-C30041FD1E72
Kernel slide: 0x0000000004400000
Kernel text base: 0xffffff8004600000
__HIB text base: 0xffffff8004500000
System model name: MacBookPro15,2 (Mac-827FB448E656EC26)
System shutdown begun: NO
System uptime in nanoseconds: 988142041021
last loaded kext at 20928291829: com.cisco.kext.acsock 4.8.0 (addr 0xffffff7f88a27000, size 274432)
last unloaded kext at 297523611492: >!A!ILpssGspi 3.0.60 (addr 0xffffff7f85155000, size 45056)
loaded kexts:
!AGraphicsDevicePolicy 4.5.21
@fileutil 20.036.15
@AGDCPluginDisplayMetrics 4.5.21
!AHV 1
|IOUserEthernet 1.0.1
|IO!BSerialManager 7.0.2f4
!AUpstreamUserClient 3.6.8
X86PlatformShim 1.0.0
!APlatformEnabler 2.7.0d0
AGPM 111.4.1
pmtelemetry 1
!A!IKBLGraphics 14.0.3
@Dont_Steal_Mac_OS_X 7.0.0
BridgeAudioCommunication 6.60
!AThunderboltIP 3.1.3
!ABacklight 180.1
!AAVEBridge 6.1
!ABridgeAudio!C 6.60
!AGFXHDA 100.1.422
!ATopCaseHIDEventDriver 3420.1
!AHIDALSService 1
!A!ICFLGraphicsFramebuffer 14.0.3
!A!ISlowAdaptiveClocking 4.0.0
!AMCCSControl 1.13
!A!IPCHPMC 2.0.1
@filesystems.autofs 3.0
@filesystems.apfs 1412.61.1
BCMWLANFirmware4355.Hashstore 1
BCMWLANFirmware4364.Hashstore 1
BCMWLANFirmware4377.Hashstore 1
@filesystems.hfs.kext 522.0.9
@BootCache 40
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
!AVirtIO 1.0
!ABCMWLANBusInterfacePCIe 1
@private.KextAudit 1.0
!ASmartBatteryManager 161.0.0
!AACPIButtons 6.1
!ASMBIOS 2.1
!AACPIEC 6.1
!AAPIC 1.7
$!AImage4 1
@nke.applicationfirewall 303
$TMSafetyNet 8
@!ASystemPolicy 2.0.0
|EndpointSecurity 1
!AGraphicsControl 4.5.21
|IOAVB!F 800.17
!ASSE 1.0
@!AGPUWrangler 4.5.21
!ABacklightExpert 1.1.0
|IO!BHost!CUARTTransport 7.0.2f4
|IO!BHost!CTransport 7.0.2f4
!A!ILpssUARTv1 3.0.60
!A!ILpssUARTCommon 3.0.60
!AOnboardSerial 1.0
X86PlatformPlugin 1.0.0
!AActuatorDriver 3420.2
|IONDRVSupport 569.3
!AHIDKeyboard 209
!AHS!BDriver 3420.1
IO!BHIDDriver 7.0.2f4
!AMultitouchDriver 3420.2
!AInputDeviceSupport 3420.4
@!AGraphicsDeviceControl 4.5.21
|IOAccelerator!F2 438.2.8
|IOSlowAdaptiveClocking!F 1.0.0
!ASMBus!C 1.0.18d1
|IOGraphics!F 569.3
IOPlatformPlugin!F 6.0.0d8
@plugin.IOgPTPPlugin 800.14
|IOEthernetAVB!C 1.1.0
@kext.triggers 1.0
usb.cdc.ncm 5.0.0
usb.cdc 5.0.0
usb.networking 5.0.0
usb.!UHostCompositeDevice 1.2
usb.!UVHCIBCE 1.2
usb.!UVHCI 1.2
usb.!UVHCICommonBCE 1.0
usb.!UVHCICommon 1.0
!AEffaceableNOR 1.0
|IOBufferCopy!C 1.1.0
|IOBufferCopyEngine!F 1
|IONVMe!F 2.1.0
!AThunderboltPCIDownAdapter 2.5.2
!AThunderboltDPInAdapter 6.2.4
!AThunderboltDPAdapter!F 6.2.4
!AHPM 3.4.4
!A!ILpssI2C!C 3.0.60
!A!ILpssDmac 3.0.60
|IOSurface 269.6
@filesystems.hfs.encodings.kext 1
|IOAudio!F 300.2
@vecLib.kext 1.2.0
!AThunderboltNHI 5.8.1
|IOThunderbolt!F 7.4.7
!ABCMWLANCore 1.0.0
mDNSOffloadUserClient 1.0.1b8
IOImageLoader 1.0.0
|IOSerial!F 11
|IO80211!FV2 1200.12.2b1
corecapture 1.0.4
|IOSkywalk!F 1
|IOUSB!F 900.4.2
!A!ILpssI2C 3.0.60
usb.!UXHCIPCI 1.2
usb.!UXHCI 1.2
!AEFINVRAM 2.1
!AEFIRuntime 2.1
!ASMCRTC 1.0
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
!AKeyStore 2
!UTDM 489.60.3
|IOSCSIBlockCommandsDevice 422.0.2
!ACredentialManager 1.0
KernelRelayHost 1
!ASEPManager 1.0.1
IOSlaveProcessor 1
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!AEffaceable!S 1.0
!AMobileFileIntegrity 1.0.5
@kext.CoreTrust 1
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|IO!S!F 2.1
|IOUSBHost!F 1.2
usb.!UCommon 1.0
!UHostMergeProperties 1.2
!ABusPower!C 1.0
|IOReport!F 47
!AACPIPlatform 6.1
!ASMC 3.1.9
watchdog 1
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Same problem here, i hope the fix it fast because paying for game that doesnt work on mac lol
you have to kill your cash, interface and wtf foders
This is so frustrating, I canât even get past step 6 in the Halls of Origination, which means I canât access any of the new content. Iâm also starting to get really concerned the constant kernel panic and crashing of my Mac that WoW is causing is damaging my Mac.
3 Likes
Same problem, macbook pro 2017.
2 Likes
Has a similar issue occurred for a previous patch? If so, in what sort of time frame could we expect to see a fix? Not a programmer myself so Iâm not aware of the degree of complexity involved.
and did you read his post?
He literally says they changed the Resolution Scaling. Did you try to adjust that bar? F.e. lowering the %? Swap your resolution and what not?
Of all these posts of âgot the prob tooâ even with the bug reports, barely any actually offer valuable information.
1 Like
interestingly, I just spent 1 hour playing on my Monk doing the questline to Obtain the cloak etc. and had barely any issues. I log on to my DK (who already has the cloak) and within 1 min my mac crashes⌠As usual, same error as everyone else⌠Could it have something to do with the cloak? Would that be odd?
1 Like
i didnt think about that yet, but actually eazybreezy is right - its even enough If you unequip the cloak ⌠you just found the problem my friend
First u need to set 5k resolution and then set 50% resolution scale - all in wow settings. My fans are running 2200rpm during playing wow but thanks to âMacs Fan Controlâ which is free app on macOS i can set it to for example 1600rpm during playing so its quieter.
The game is unplayable for me since 8.3 and I donât have the cloak on any character yet.
Once again I askâŚhow did a problem of this magnitude slip through testing?
2 Likes
Simple answer, it didnât slip through testing as it wasnât tested at all. Only conclusion possible.
Still no solution - so frustrating that they donât seem to learn from previous mistakes.
1 Like
I still have a hope that they will fix it but⌠couple months ago I reported that classic on my macOS crashs randomly and restarts the system (exactly like that issue here). Sent them all logs etc. technical team was looking into it and answered that itâs an Apple problem⌠Few days ago I found that people on US forum are reporting mine mac issue on wow classic.
Now we have another one with wow retail, Iâm afraid that they donât care much about our platform.
RESOLUTION: To anybody who follows this topic: please be patient. Any of you who are dealing with development know how long tracking down an architectural issue like this, fixing it, testing it, re-fixing it, re-testing it and deploying it can take.
CONTEXT: Trying again with the lowered resolution scaling, and still run into the same issue of a freeze. I am levelling my alt in Highmountain. Definitely no 8.3 artefacts around and still get issues.
INFO: In my logs I see that it is a forced GPU reset. Copy some of the log below:
Sat Jan 18 09:03:51 2020
Event: GPU Reset
Date/Time: Sat Jan 18 09:03:51 2020
Application: World of Warcraf
Path: /Applications/World of Warcraft/*/World of Warcraft.app/Contents/MacOS/World of Warcraft
Tailspin: /Library/Logs/DiagnosticReports/gpuRestart2020-01-18-090351.tailspin
GPUSubmission Trace ID: 0
Version: 8.3.0.33084
OS Version: Mac OS X Version 10.15.2 (Build 19C57)
Graphics Hardware: Intel Iris Graphics 550
Signature: 803===========================================================================
Intel GPU Hang Summary
version 1.2.0Scheduler: Apple FirmwareMultiple channels per index
Processing hang for hardware context ID[5914]
â Summary of Status for ALL Rings â
RCS Ring is: - busy - in the ring <-- Appears hung
VCS Ring is: - NOT enabled - idle
BCS Ring is: - NOT enabled - busy - in the ring <-- Appears hung
VECS Ring is: - NOT enabled - idle===========================================================================
Hardware Ring Registersâ RCS Ring â
RING_HEAD = 0x9dc01904 (offset = 0x00001904, wrap count = 1262, wait_for_cond = 0x0)
RING_TAIL = 0x000019d0 (offset = 0x000019d0)
RING_START = 0x40d99000 (offset = 0x40d99000)
RING_CTRL = 0x00007001 (enabled, auto report disabled (0x00), not waiting, semaphore not waiting, length = 0x008 4KB pages)â VCS Ring â
RING_HEAD = 0x00000eb0 (offset = 0x00000eb0, wrap count = 0, wait_for_cond = 0x0)
RING_TAIL = 0x00000eb0 (offset = 0x00000eb0)
RING_START = 0x40930000 (offset = 0x40930000)
RING_CTRL = 0x00007000 (disabled, auto report disabled (0x00), not waiting, semaphore not waiting, length = 0x008 4KB pages)â BCS Ring â
RING_HEAD = 0x37c00c10 (offset = 0x00000c10, wrap count = 446, wait_for_cond = 0x0)
RING_TAIL = 0x00001918 (offset = 0x00001918)
RING_START = 0x40d1a000 (offset = 0x40d1a000)
RING_CTRL = 0x00007000 (disabled, auto report disabled (0x00), not waiting, semaphore not waiting, length = 0x008 4KB pages)â VECS Ring â
RING_HEAD = 0x00000000 (offset = 0x00000000, wrap count = 0, wait_for_cond = 0x0)
RING_TAIL = 0x00000000 (offset = 0x00000000)
RING_START = 0x00000000 (offset = 0x00000000)
RING_CTRL = 0x00000000 (disabled, auto report disabled (0x00), not waiting, semaphore not waiting, length = 0x001 4KB pages)
- Other registers associated with guilty ring -
BB_ADDR = 0x45ae4150 (offset = 0x45ae4150, valid = 0x0)
BB_STATE = 0x00000020
IPEIR = 0x00000000
ACTHD = 0x37c00c10
EIR = 0x00000000
EMR = 0xffffffff
ESR = 0x00000000
INSTPM = 0x00000000
INSTPS = 0x00000001
What Eazybreezy said could be one thing. As I said earlier, as soon you get in âcontact / nearâ something linked / from 8.3 you get these stuttering and freezes.
I donât have the lego cloak and I cannot get pass stage 6 in the HoO starter scenario of the Black Empire Campaign. So any content / items from 8.3 is making these crashes.
1 Like