I can’t agree more…the ones to blame are the execs pushing for deadlines when things aren’t ready, to meet deadlines ,so they can receive their fat checks … so from now i aint going to buy a single thing from their store, and i won’t preorder shadowlands , if i do it, it will be until the very end ,if…
4 Likes
I am having the same problem with a MacBook Pro late 2017, after the patch my Mac crashes every time I go in a overcrowded area, like Uldum assault or war front hc, probably there is a problem with spell animations: each time there are a lot of caster the game crashes. I noticed also that the game is 100% playable when I am not in overcrowded area ( doing world quest in zuldazar). I have everything set to low, underscaled my resolution to worst possible, set physics animation off, the only active thing is the texture projections.
2 Likes
I have the same problem!! is so annoying! specially in bg! fIX THIS PLEASE blIZZ
2 Likes
Game is completely unplayable
7 Likes
0 news 0 answer.
Why do you offer to play on mac if you absolutly don’t care about it ?
I imagine it’s more important to fix a ***** daily quest for the PC players instead of fixing the trashes you put on your codes to block all mac users ?
5 Likes
Yes, one more freeze today in Boralus.
All entire imac lags, and do not responds.
Fix this annoying bug, blizz, dont stay away from players
3 Likes
The freezing is since patch 8.2.5. Client freezes for 10-15 seconds sometimes up to 60. Other programs run just fine except Blizztard.
1 Like
Same problem MacBook Pro 2017 Catalina, game unplayable since 8.3.
Bliz have to give us back time
2 Likes
This is a post from the US forum I just wanted to share because its so true
"Dear Blizzard,
You are currently silent, but your silence is deafening. I would like to share what the experience of the average user in this thread has been over the last 6 days.
We logged in on Tuesday expecting to enjoy Patch 8.3, Visions of N’zoth. We were wrecking stuff in the Halls of Originination until we stumbled upon parts 6 and 7 of the scenario where the puzzle with the lights was. As soon as we tried to look at the lights the whole computer would freeze and require a force reboot. We relogged in and the same thing happened. We waited 30 minutes until we were kicked from the scenario and tried it again until the same exact thing happened.
What did we have to do? We did that part of the scenario while keeping our screen on the ground, that was the only way to play the game without having it crash. Every 10-15 minutes after that we would have the game freeze/stutter for 10 seconds at a time, but we kept going because we wanted to enjoy the game. Crashes occurred everytime we were attacked by more than 2 people of the opposite faction. But that’s okay, we turned off warmode because that was the only way to make it better.
Rare mobs on the map? We had to avoid them because when there was 5+ people attacking the same thing there was almost a definite chance we would mass stutter of crash the whole computer. Puzzle Quests in Uldum? Had to avoid those too, all that new content was something we couldn’t touch because it was literally untouchable.
But it didn’t end there, what are some other components of the game we could possibly do in this time?
Arenas? Stuttering and 10 second freezes
Battlegrounds? Crash the game
Dungeons? Crash the game
Raids? Crash the game
Lesser Visions? Crashed in one of them
Horrific Visions? Terrified of going into one for fear of being permanently set back by losing it to a crash.
How does this set us back? Some of us cannot do assaults/visions/the beginning quest, and we will forever be behind on ranking our cloaks. All of us are unable to complete the dungeon that we planned on doing in order to prepare ourselves for the new mythic+ season, no double AP for us, no keystone for us next week, no nothing. We have been left permanently behind because of someone’s incompetence and it’s likely not someone’s specific’s fault, but rather the collective as a whole.
World of Warcraft, a game that prides itself on its social dynamic and group adventures quite simply does not work in a group adventure for everyone in this thread and the thousands more that do not check the forums and are struggling with this.
Imagine our rollercoaster of emotions when on Thursday a staff member announced that a resolution was found. Great news! Except the 3 hour maintenance on Friday did not even try to implement a fix to our problem. What kind of sick joke is that? No one is telling us when a fix is being planned. No timeline is ever established. We literally had to do QA for you guys and gather information for you guys so that you could fix a problem you created. Every blue post after that used an unnecessary amount of vague terms regarding when the whole thing.
And at this point I’m just getting tired of spelling out everything for you. Get your act together.
We don’t deserve this, we deserve to be treated better."
27 Likes
@ Mhuradon
Well said, that is spot on what most of us think and feel.
So we have a new week, soon reset and launch of the new raid and M+ season. Yet here sit without a clue if this is going to be fixed any time soon. A friend of mine told me that he had an extra laptop to lend me so I could at least complete the Lego Cloak + a few Horrific Visions.
Im scratching my head how this can take so long. Sure I know nothing about programming and coding, but you are Blizzard - you have most ( I guess ) experienced people by far when it comes to design, coding and creating. I would’ve been fine is this was a big expansion launch, but its “just” a regular content patch.
3 Likes
Hello Blizzard,
I am standing here with thousands of frustrating players in the middle of a desert where we are waving our hands frantically & screaming for help.
How ironic that this whole new content starts in the deserts of Uldum…
Would you at least have some decency to acknowledge to your subscribers who do pay your salaries that indeed the 8.3 patch is a major setback for Mac users?
Then it would just out of the same decency praise Blizzard if they would announce to all those Mac users that they would be compensated for the loss of a week playtime. (and I am not even talking about the AH issues that costs us many of ingame gold yet to arrive in our accounts)
See & hear those people yelling and screaming for help Blizzard, please do…
9 Likes
It has now been 4 days since Blizz has commented on this topic, which seems like quite a long time. WoW is the only game that I play, I don’t have console, because I don’t have time to play any other games. It is really disappointing that I can’t even login to level a lower alt, because those characters crash too. We have waited so long for this patch and now not only can we not play it, we can’t even play what we had previously.
If the patch wasn’t ready, why did they launch it, if they waited a couple of weeks and just gave people that Rat mount as an apology for the delay, then they wouldn’t have all of these problems now.
I’ve no doubt that us Mac users will eventually get access, but I doubt that we will receive any type of compensation for the loss of game time.
1 Like
I have the same problem, I’m a returning player after a year off. I had to buy a new computer as my other one broke, so I treated myself to a 2015 IMac quad core I5 3.1ghz 8gb ram. I downloaded the game, bought battle of Azeroth and pre ordered shadowlands. I logged in to get into the content and now if I come across a crowded area or big monsters or go into a dungeon or whatever else the game just freezes, sometimes it comes back but 70% of the time it just crashes my Mac. Why don’t I see a fix for this, or Blizzard noting the issue so that I can oput my mind at rest that it’s being fixed?
2 Likes
Me too !
I am very discouraged!
3 Likes
It’s getting worse, I logged on and tried to open mail and it crashed! This is beyond a joke now!
3 Likes
Just FYI, today is a federal holiday in the US (MLK day), so I doubt that any progress will have been made today on patching this (or pushing the update).
1 Like
NO answer ? No news ? WHAT A SHAME ??
Don’t you know some player like me planned this week for the new raid ?
will you give me my +19 key to have a +15 next week ? Will you give me the azerith i LOOSE CAUSE I CAN’T PLAY ???
AND no fckin answers since 48 hours ???
Will it be ready and playable for the raid ?
We are actually PAYING for a service you can’t deliver.
You owe us a +19 key for EVERYONE, 20k azerith minimum, 5 days of sub.
And it’s the MINIMUM.
4 Likes
yes,
and we still pay for this… IF i cant play shadowlands … u have to take my money back for prepurchased!
Mac OS Version: 10.15.2 (19C57)
System model: MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
Symptom: just AFKing in Boralus Harbor ship
Stacktrace
panic(cpu 2 caller 0xffffff7f879cda76): “Graphics firmware encountered an exception (eip: 0xf179, fault #: 0xd)\n”@skl/sched3/IGGuC.cpp:864
Backtrace (CPU 2), Frame : Return Address
0xffffff91f59c3b70 : 0xffffff800473bb1b
0xffffff91f59c3bc0 : 0xffffff80048733e5
0xffffff91f59c3c00 : 0xffffff8004864e5e
0xffffff91f59c3c50 : 0xffffff80046e2a40
0xffffff91f59c3c70 : 0xffffff800473b207
0xffffff91f59c3d70 : 0xffffff800473b5eb
0xffffff91f59c3dc0 : 0xffffff8004ed24f9
0xffffff91f59c3e30 : 0xffffff7f879cda76
0xffffff91f59c3e80 : 0xffffff7f87946464
0xffffff91f59c3ee0 : 0xffffff8004e40ccd
0xffffff91f59c3f30 : 0xffffff8004e3f612
0xffffff91f59c3f70 : 0xffffff8004e3eb9c
0xffffff91f59c3fa0 : 0xffffff80046e213e
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelSKLGraphics(14.0.3)[72E6B358-5743-3374-8E58-9F7B4CD011B7]@0xffffff7f87944000->0xffffff7f87a36fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[1286D5E5-A6A1-3C44-A244-04C068903DB2]@0xffffff7f8512f000
dependency: com.apple.iokit.IOSurface(269.6)[640503DC-6033-3EF6-85F4-F48282EF48DD]@0xffffff7f869ee000
dependency: com.apple.iokit.IOGraphicsFamily(569.3)[7B5CA52B-0BD1-34AB-BFC9-7D5C3A0DBE7C]@0xffffff7f85ae6000
dependency: com.apple.iokit.IOAcceleratorFamily2(438.2.8)[9176E894-E24A-36BA-AFDA-0DB11F3F512A]@0xffffff7f86a1f000BSD process name corresponding to current thread: kernel_task
Mac OS version:
19C57Kernel version:
Darwin Kernel Version 19.2.0: Sat Nov 9 03:47:04 PST 2019; root:xnu-6153.61.1~20/RELEASE_X86_64
Kernel UUID: C3E7E405-C692-356B-88D3-C30041FD1E72
Kernel slide: 0x0000000004400000
Kernel text base: 0xffffff8004600000
__HIB text base: 0xffffff8004500000
System model name: MacBookPro13,2 (Mac-66E35819EE2D0D05)
System shutdown begun: NO
Panic diags file available: YES (0x0)System uptime in nanoseconds: 15233941558011
last loaded kext at 9918446970049: >usb.cdc.acm 5.0.0 (addr 0xffffff7f881e1000, size 32768)
last unloaded kext at 10170985346711: >!UAudio 320.49 (addr 0xffffff7f8814e000, size 434176)
loaded kexts:
com.getdropbox.dropbox.kext 1.10.3
com.eset.kext.esets-pfw 680.30.00f01
com.eset.kext.esets-kac 680.30.00f01
com.valvesoftware.SteamInput 4357.73.42usb.realtek8153patcher 5.0.0
AudioAUUC 1.70
AGPM 111.4.1
!APlatformEnabler 2.7.0d0
X86PlatformShim 1.0.0
!AHIDALSService 1
@fileutil 20.036.15
@filesystems.autofs 3.0
!AUpstreamUserClient 3.6.8
!AHDA 283.15
!AGraphicsDevicePolicy 4.5.21
@AGDCPluginDisplayMetrics 4.5.21
!AHV 1
|IOUserEthernet 1.0.1
!A!ISKLGraphics 14.0.3
|IO!BSerialManager 7.0.2f4
!A!ISKLGraphicsFramebuffer 14.0.3
eficheck 1
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!A!IPCHPMC 2.0.1
!ABacklight 180.1
pmtelemetry 1
@Dont_Steal_Mac_OS_X 7.0.0
!AMCCSControl 1.13
!A!ISlowAdaptiveClocking 4.0.0
!AThunderboltIP 3.1.3
@filesystems.apfs 1412.61.1
!AVirtIO 1.0
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@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
@BootCache 40
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AirPort.BrcmNIC 1400.1.1
@private.KextAudit 1.0
!ASmartBatteryManager 161.0.0
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!ARTC 2.0
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!AACPIEC 6.1
!AAPIC 1.7
$!AImage4 1
@nke.applicationfirewall 303
$TMSafetyNet 8
@!ASystemPolicy 2.0.0
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@kext.triggers 1.0
DspFuncLib 283.15
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!ASSE 1.0
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!ABacklightExpert 1.1.0
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|IO!BHost!CTransport 7.0.2f4
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@!AGraphicsDeviceControl 4.5.21
!ASMBus!C 1.0.18d1
|IOSlowAdaptiveClocking!F 1.0.0
!AHDA!C 283.15
|IOGraphics!F 569.3
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X86PlatformPlugin 1.0.0
IOPlatformPlugin!F 6.0.0d8
!A!ILpssUARTv1 3.0.60
!A!ILpssUARTCommon 3.0.60
!AOnboardSerial 1.0
@plugin.IOgPTPPlugin 800.14
|IOEthernetAVB!C 1.1.0
usb.cdc.ncm 5.0.0
usb.!UiBridge 1.0
usb.!UHub 1.2
usb.cdc 5.0.0
usb.networking 5.0.0
usb.!UHostCompositeDevice 1.2
|IOAudio!F 300.2
@vecLib.kext 1.2.0
|IOSerial!F 11
|IOSurface 269.6
@filesystems.hfs.encodings.kext 1
!AActuatorDriver 3420.2
!AHIDKeyboard 209
!AHS!BDriver 3420.1
IO!BHIDDriver 7.0.2f4
|IO!B!F 7.0.2f4
|IO!BPacketLogger 7.0.2f4
!AMultitouchDriver 3420.2
!AInputDeviceSupport 3420.4
!AHSSPIHIDDriver 58
!AThunderboltDPInAdapter 6.2.4
!AThunderboltDPAdapter!F 6.2.4
!AThunderboltPCIDownAdapter 2.5.2
!AHPM 3.4.4
!A!ILpssI2C!C 3.0.60
!AHSSPISupport 58
!AThunderboltNHI 5.8.1
|IOThunderbolt!F 7.4.7
|IO80211!F 1200.12.2b1
mDNSOffloadUserClient 1.0.1b8
corecapture 1.0.4
|IOSkywalk!F 1
!A!ILpssSpi!C 3.0.60
!A!ILpssDmac 3.0.60
|IONVMe!F 2.1.0
|IOUSB!F 900.4.2
!A!ILpssGspi 3.0.60
!A!ILpssI2C 3.0.60
usb.!UXHCIPCI 1.2
usb.!UXHCI 1.2
!AEFINVRAM 2.1
!AEFIRuntime 2.1
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
DiskImages 493.0.0
!AFDEKeyStore 28.30
!AEffaceable!S 1.0
!AKeyStore 2
!UTDM 489.60.3
|IOSCSIBlockCommandsDevice 422.0.2
!ACredentialManager 1.0
KernelRelayHost 1
!ASEPManager 1.0.1
IOSlaveProcessor 1
|IOUSBMass!SDriver 157.40.7
|IOSCSIArchitectureModel!F 422.0.2
|IO!S!F 2.1
|IOUSBHost!F 1.2
!UHostMergeProperties 1.2
usb.!UCommon 1.0
!ABusPower!C 1.0
|CoreAnalytics!F 1
!AMobileFileIntegrity 1.0.5
@kext.CoreTrust 1
|IOTimeSync!F 800.14
|IONetworking!F 3.4
|IOReport!F 47
!AACPIPlatform 6.1
!ASMC 3.1.9
watchdog 1
|IOPCI!F 2.9
|IOACPI!F 1.4
@kec.pthread 1
@kec.corecrypto 1.0
@kec.Libm 1
I have the same issue. 2015 iMac 21.5 1TB SSD quad core i5 3.1GHz 8GB.
It freezes many times and shuts down my pc. I have no addons and the game is a fresh install on this computer. panic(cpu 0 caller 0xffffff7f9d6931ec): “Enter debugger: submitToRing: Work queue failure detected”@bdw/IGHardwareRingBuffer.cpp:1486
Backtrace (CPU 0), Frame : Return Address
0xffffff811f34afa0 : 0xffffff801a73bb1b
0xffffff811f34aff0 : 0xffffff801a8733e5
0xffffff811f34b030 : 0xffffff801a864e5e
0xffffff811f34b080 : 0xffffff801a6e2a40
0xffffff811f34b0a0 : 0xffffff801a73b207
0xffffff811f34b1a0 : 0xffffff801a73b5eb
0xffffff811f34b1f0 : 0xffffff801aed24f9
0xffffff811f34b260 : 0xffffff7f9d6931ec
0xffffff811f34b270 : 0xffffff7f9d6537b4
0xffffff811f34b2a0 : 0xffffff7f9d65d90e
0xffffff811f34b310 : 0xffffff7f9d162544
0xffffff811f34b350 : 0xffffff7f9d641513
0xffffff811f34b370 : 0xffffff7f9d641857
0xffffff811f34b3e0 : 0xffffff7f9d6662d8
0xffffff811f34b5a0 : 0xffffff7f9d643fcb
0xffffff811f34b5e0 : 0xffffff7f9d17751f
0xffffff811f34b610 : 0xffffff7f9d643bbc
0xffffff811f34b650 : 0xffffff7f9d1776b6
0xffffff811f34b690 : 0xffffff7f9d177cc9
0xffffff811f34b930 : 0xffffff7f9d644554
0xffffff811f34b960 : 0xffffff7f9d178bfe
0xffffff811f34b9f0 : 0xffffff7f9d176d80
0xffffff811f34ba50 : 0xffffff7f9d176b6d
0xffffff811f34baa0 : 0xffffff7f9d175bb7
0xffffff811f34bae0 : 0xffffff801ae66fcb
0xffffff811f34bb30 : 0xffffff7f9d6441d4
0xffffff811f34bb60 : 0xffffff801ae70083
0xffffff811f34bca0 : 0xffffff801a822c22
0xffffff811f34bdb0 : 0xffffff801a741998
0xffffff811f34be10 : 0xffffff801a718625
0xffffff811f34be70 : 0xffffff801a72f0d5
0xffffff811f34bf00 : 0xffffff801a84b485
0xffffff811f34bfa0 : 0xffffff801a6e3226
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(438.2.8)[9176E894-E24A-36BA-AFDA-0DB11F3F512A]@0xffffff7f9d134000->0xffffff7f9d1f7fff
dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[2FAEE793-59BC-3ADF-A5E2-3BC8760AFE0B]@0xffffff7f9b7a0000
dependency: com.apple.iokit.IOPCIFamily(2.9)[1286D5E5-A6A1-3C44-A244-04C068903DB2]@0xffffff7f9b12f000
dependency: com.apple.iokit.IOSurface(269.6)[640503DC-6033-3EF6-85F4-F48282EF48DD]@0xffffff7f9d103000
dependency: com.apple.iokit.IOGraphicsFamily(569.3)[7B5CA52B-0BD1-34AB-BFC9-7D5C3A0DBE7C]@0xffffff7f9bada000
dependency: com.apple.iokit.IOReportFamily(47)[E3C37E96-3AFA-301F-B89C-719FB3D4DA53]@0xffffff7f9b3e0000
com.apple.driver.AppleIntelBDWGraphics(14.0.3)[576BBE48-1D27-38A2-8DF4-E336156CA95B]@0xffffff7f9d626000->0xffffff7f9d6bffff
dependency: com.apple.iokit.IOPCIFamily(2.9)[1286D5E5-A6A1-3C44-A244-04C068903DB2]@0xffffff7f9b12f000
dependency: com.apple.iokit.IOSurface(269.6)[640503DC-6033-3EF6-85F4-F48282EF48DD]@0xffffff7f9d103000
dependency: com.apple.iokit.IOGraphicsFamily(569.3)[7B5CA52B-0BD1-34AB-BFC9-7D5C3A0DBE7C]@0xffffff7f9bada000
dependency: com.apple.iokit.IOAcceleratorFamily2(438.2.8)[9176E894-E24A-36BA-AFDA-0DB11F3F512A]@0xffffff7f9d134000
BSD process name corresponding to current thread: World of Warcraf
Mac OS version:
19C57
Kernel version:
Darwin Kernel Version 19.2.0: Sat Nov 9 03:47:04 PST 2019; root:xnu-6153.61.1~20/RELEASE_X86_64
Kernel UUID: C3E7E405-C692-356B-88D3-C30041FD1E72
Kernel slide: 0x000000001a400000
Kernel text base: 0xffffff801a600000
__HIB text base: 0xffffff801a500000
System model name: iMac16,2 (Mac-FFE5EF870D7BA81A)
System shutdown begun: NO
Panic diags file available: YES (0x0)
System uptime in nanoseconds: 2858585558918
last loaded kext at 121016356008: @filesystems.smbfs 3.4 (addr 0xffffff7f9d4ff000, size 450560)
last unloaded kext at 233360761041: >usb.!UHostPacketFilter 1.0 (addr 0xffffff7f9bd4b000, size 24576)
loaded kexts:
com.eset.kext.esets-pfw 680.30.00f01
com.eset.kext.esets-kac 680.30.00f01
com.valvesoftware.SteamInput 4357.73.42
@filesystems.smbfs 3.4
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AudioAUUC 1.70
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X86PlatformShim 1.0.0
!AHDA 283.15
!AGraphicsDevicePolicy 4.5.21
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!AHV 1
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pmtelemetry 1
@Dont_Steal_Mac_OS_X 7.0.0
!A!IBDWGraphics 14.0.3
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eficheck 1
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@filesystems.apfs 1412.61.1
!AVirtIO 1.0
@filesystems.hfs.kext 522.0.9
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
!ASDXC 1.7.7
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AirPort.BrcmNIC 1400.1.1
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$!AImage4 1
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$TMSafetyNet 8
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@kext.triggers 1.0
DspFuncLib 283.15
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!ASSE 1.0
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X86PlatformPlugin 1.0.0
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|IOAccelerator!F2 438.2.8
|IONDRVSupport 569.3
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!AThunderboltEDMSink 4.2.2
!AHDA!C 283.15
|IOGraphics!F 569.3
|IOHDA!F 283.15
!ASMBus!C 1.0.18d1
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IOPlatformPlugin!F 6.0.0d8
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IO!BHIDDriver 7.0.2f4
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!AMultitouchDriver 3420.2
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usb.IOUSBHostHIDDevice 1.2
usb.networking 5.0.0
usb.!UHostCompositeDevice 1.2
|IOAudio!F 300.2
@vecLib.kext 1.2.0
|IOSerial!F 11
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@filesystems.hfs.encodings.kext 1
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mDNSOffloadUserClient 1.0.1b8
corecapture 1.0.4
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usb.!UXHCIPCI 1.2
usb.!UXHCI 1.2
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!AThunderboltDPAdapter!F 6.2.4
!AThunderboltPCIDownAdapter 2.5.2
!AThunderboltNHI 5.8.1
|IOThunderbolt!F 7.4.7
|IOUSB!F 900.4.2
!AEFINVRAM 2.1
!AEFIRuntime 2.1
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
DiskImages 493.0.0
!AFDEKeyStore 28.30
!AEffaceable!S 1.0
!AKeyStore 2
!UTDM 489.60.3
|IOSCSIBlockCommandsDevice 422.0.2
!ACredentialManager 1.0
KernelRelayHost 1
!ASEPManager 1.0.1
IOSlaveProcessor 1
|IOUSBMass!SDriver 157.40.7
|IOSCSIArchitectureModel!F 422.0.2
|IO!S!F 2.1
|IOUSBHost!F 1.2
!UHostMergeProperties 1.2
usb.!UCommon 1.0
!ABusPower!C 1.0
|CoreAnalytics!F 1
!AMobileFileIntegrity 1.0.5
@kext.CoreTrust 1
|IOTimeSync!F 800.14
|IONetworking!F 3.4
|IOReport!F 47
!AACPIPlatform 6.1
!ASMC 3.1.9
watchdog 1
|IOPCI!F 2.9
|IOACPI!F 1.4
@kec.pthread 1
@kec.corecrypto 1.0
@kec.Libm 1