Massive FPS drop in 8.1

Support Technical Support
42

Confirm FPS drops in BOD raid.
Some one on reddit said that it’s due to combat log issue.
There were major FPS improvements after I turned off Advanced Comabt Log.
But still not enough.

43

Two months later and I give in. Reckon the issue isn’t going to get fixed. Looks like I’m stuck with trash FPS and it’s all my fault. Wew, thanks Activision.

44

Same problem for me , no any repsonse from blizzard or anything, as soon as ANY combat starts my fps drops to 10-15, litreally unplayable.

45

Hello again Lonecreek,

I’d still like to look into this for you, but still need the requested information to do so. Please go through the steps I listed previously and provide the requested information if that does not improve things for you.

Have a few seconds to spare? Let me know how I’m doing!

46

I’ve been through the ticket system with this issue about four times now and handed over my MSinfo and DXdiag each time. Do you want it again? Because as I mentioned in the thread, support told me there was nothing more that could be done.

47

I have the same issue with 2x Xeon X5660, 48ram, Raid0 ssds and two RX580s, outside of raids I hit over 400fps on low settings and inside I can barely hit 20-30… no addons and it’s a fresh game install.

Edit: Fixed it by updating to latest “Experimental” AMD drivers as well as swapping the card with other I had on hand (e.g HD7770 - my old one) so the driver profile could reset. Anyway, it seems that the issue was on AMD’s end… as always.

48

FPS now hits 70 again in open world, no longer the 20’s I was getting. Guess that with 8.1.5 coming out you decided to fix this issue that was effecting a decent chunk of the playerbase.

Whaddaya know, it WAS your problem. Only took you months to fix it and months of telling us all the issue is on our end.

1 Like
49

To be honest I still have the same problem as before. I tried LFR tonight and I was really struggling with FPS. And the same problem still happens in the Vol’jin quest line inside ICC and sometimes in open worlds during WQ.

I have a brand new pc with an i5-8600K and a GTX 1070 and another with an i7-4790 and a GTX 760. Blizzard really wants me out of the raid :frowning:

50

same here I didnt have a problem with 8.1 but 8.1.5 gets me 100% gpu usage and 4-6 fps I have nvidia gt 650m didnt have an issiue with it till now

1 Like
51

Same here , high GPU usage for no reason , radom fps drops. Same settings was so smooth last patch . I9 9900K , GTX 770 , DX11

52

I’ve done some tests and researches.
Before 8.1.5 (or 8.1, because I had a break) I was able to pick Intel integrated card in WoW in game options and that “trick” let me use full power of my nvidia video card. Gpu-Z program showed 100% gpu load and so on. After the patch, I can’t pick Intel integrated card, there are 2x nvidia card and “auto detect”, none of those options are optimal. My nvidia card load is at 50% - 70% and it’s not even rising it’s temperature, like something is throtling computer parameters. I’ve dont everything, been uninstalling drivers, clean install, 10 different setups, and I was able to get my fps back 2 times on clean video driver installation, after exiting game and entering again, problem was back. None of the power usage options change anything. I’m going to install Win10, let’s be honest, even if the problem will be fixed, it will come back in the future. This may be fullscreen problem or something on nvidia mobile cards and windows 7.

53

I’ve noticed this also, and it’s an 8.1.5 thing because I could change between the two in 8.1. Fortunately for me, at least, my card’s pulling high fps again like it was before. Sorry to hear you’re suffering. Believe me when I say I feel your pain. Hopefully Activision can get on this and start fixing the problems with their game.

54

I don’t know if this could be useful to solve the problem, but I’ve recently noticed that those random fps drops are temporarly solved by simply reloading the UI. It’s seems that the more I play on one character the more I have those fps reduction after time (even while levelling, so not only in a “crowded” environment like a raid or a dungeon). Reloading UI seems to fix the problem for some time. Does this make sense to you guys?

55

After months of this problem, and it reuccuring after kind of fixing itself, a Tech Support Specialist from Blizzard got in contact and we tried everything. Again.

And then! It turns out, and support had forgotten this entirely, it turns that WoW has had issues playing on Windows 7 laptops with my type of graphics card. They’ve known this since December. A major bug, on their end, that they’ve yet to fix. Tech Specialist forgot about it too until the very end of our phonecall and he was kinda facepalming at the fact he and everyone else I’d contacted hadn’t realized this was the problem.

Updated to windows 10. Problem solved. The issue WAS on Blizzard’s end afterall! And it only took them literally months to admit it.

56

I came back to WoW after two years break just to find that on my second day the performance of my game will go from maxed out settings with 90 fps to lowest settings and 15 fps. I’ve read bunch of threads and nothing helped except changing my graphics from nvidia to integrated intel card. Obviously that integrated card isn’t as good as the main GPU but medium overall graphics settings (4) got me to around 35-40 fps while leveling, so instances and other stuff with more people/effects could lower that but at least my character doesn’t feel like we’re both on crack.