Massive FPS drop in 8.1

Support Technical Support
1

Hello. I was getting 90 fps with medium-high settings the other day and now I get 20-30. Mentioned it in another topic but I’m making my own to post my dxdiag and not rob someone else’s topic with my issue (however given the prevalence of the fps drops I doubt it is my issue). I’ve disabled all addons to no effect, cleared cache and WTF to no effect, and reinstalled the latest driver to no effect.

I run an Nvidi GeForce 840m that’s been easily handling this entire expansion at an aforementioned 90fps until literally today.

Here’s my dxdiag:

------------------
System Information
------------------
Time of this report: 12/13/2018, 03:50:45
       Machine name: DELL-PC
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.181110-1429)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
       System Model: Inspiron 5749
               BIOS: BIOS Date: 11/04/14 16:38:49 Ver: 05.06.05
          Processor: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz (4 CPUs), ~2.2GHz
             Memory: 8192MB RAM
Available OS Memory: 8104MB RAM
          Page File: 10481MB used, 5724MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: Intel(R) HD Graphics 5500
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_1616&SUBSYS_06561028&REV_09
     Display Memory: 4095 MB
   Dedicated Memory: 1986 MB
      Shared Memory: 2109 MB
       Current Mode: 1600 x 900 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: AUO119E
        Native Mode: 1600 x 900(p) (60.062Hz)
        Output Type: Internal
        Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 20.19.0015.4531 (English)
     Driver Version: 20.19.15.4531
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 11/7/2016 16:06:34, 39862864 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B78E66-5556-11CF-5F75-5826B3C2D435}
          Vendor ID: 0x10DE
          Device ID: 0x1341
          SubSys ID: 0x06561028
        Revision ID: 0x00A2
 Driver Strong Name: oem4.inf:IntelGfx.NTamd64.6.1:iBDWM_w7:20.19.15.4531:pci\ven_8086&dev_1616&subsys_06561028
     Rank Of Driver: 00E60001
        Video Accel: 
   Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Headphones (High Definition Audio Device)
 Default Sound Playback: Yes
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10280656&REV_1000
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/21/2010 03:23:47, 350208 bytes
            Other Files: 
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Speakers (High Definition Audio Device)
 Default Sound Playback: No
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10280656&REV_1000
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/21/2010 03:23:47, 350208 bytes
            Other Files: 
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (High Definition Audio Device)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/21/2010 03:23:47, 350208 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: HID-compliant consumer control device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0xFEEB, 0xDEEF
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x9CA6
| Matching Device ID: usb\root_hub20
| Service: usbhub
| 
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x8001
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | 
| +-+ USB Input Device
| | | Vendor/Product ID: 0x093A, 0x2521
| | | Location: Port_#0003.Hub_#0002
| | | Matching Device ID: generic_hid_device
| | | Service: HidUsb
| | | 
| | +-+ HID-compliant mouse
| | | | Vendor/Product ID: 0x093A, 0x2521
| | | | Matching Device ID: hid_device_system_mouse
| | | | Service: mouhid

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| 
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| 
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| 
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 481.5 GB
Total Space: 948.9 GB
File System: NTFS
      Model: ST1000LM024 HN-M101MBB ATA Device

      Drive: D:
      Model: TSSTcorp DVD+-RW SU-208GB ATA Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
     Name: PCI standard ISA bridge
Device ID: PCI\VEN_8086&DEV_9CC3&SUBSYS_06561028&REV_03\3&11583659&0&F8
   Driver: n/a

     Name: PCI Express standard Root Port
Device ID: PCI\VEN_8086&DEV_9C94&SUBSYS_06561028&REV_E3\3&11583659&0&E2
   Driver: n/a

     Name: NVIDIA GeForce 840M
Device ID: PCI\VEN_10DE&DEV_1341&SUBSYS_06561028&REV_A2\4&2DEE328C&0&00E4
   Driver: n/a

     Name: Intel(R) Management Engine Interface 
Device ID: PCI\VEN_8086&DEV_9CBA&SUBSYS_06561028&REV_03\3&11583659&0&B0
   Driver: n/a

     Name: PCI Express standard Root Port
Device ID: PCI\VEN_8086&DEV_9C90&SUBSYS_06561028&REV_E3\3&11583659&0&E0
   Driver: n/a

     Name: Universal Serial Bus (USB) Controller
Device ID: PCI\VEN_8086&DEV_9CB1&SUBSYS_06561028&REV_03\3&11583659&0&A0
   Driver: n/a

     Name: Standard AHCI 1.0 Serial ATA Controller
Device ID: PCI\VEN_8086&DEV_9C83&SUBSYS_06561028&REV_03\3&11583659&0&FA
   Driver: n/a

     Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_8086&DEV_9CA6&SUBSYS_06561028&REV_03\3&11583659&0&E8
   Driver: n/a

     Name: Intel(R) HD Graphics 5500
Device ID: PCI\VEN_8086&DEV_1616&SUBSYS_06561028&REV_09\3&11583659&0&10
   Driver: n/a

     Name: SM Bus Controller
Device ID: PCI\VEN_8086&DEV_9CA2&SUBSYS_06561028&REV_03\3&11583659&0&FB
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_9CA0&SUBSYS_06561028&REV_03\3&11583659&0&D8
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_8086&DEV_1604&SUBSYS_06561028&REV_09\3&11583659&0&00
   Driver: n/a

     Name: PCI Express standard Root Port
Device ID: PCI\VEN_8086&DEV_9C98&SUBSYS_06561028&REV_E3\3&11583659&0&E4
   Driver: n/a

     Name: Dell Wireless 1705 802.11b/g/n (2.4GHZ)
Device ID: PCI\VEN_168C&DEV_0036&SUBSYS_020C1028&REV_01\4&2CDB583B&0&00E2
   Driver: n/a

     Name: PCI Express standard Root Port
Device ID: PCI\VEN_8086&DEV_9C96&SUBSYS_06561028&REV_E3\3&11583659&0&E3
   Driver: n/a

     Name: Realtek PCIe FE Family Controller
Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_06561028&REV_07\01000000364CE00000
   Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.23709
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.23709
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.23709
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.23709
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.23709
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.23709
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.23709
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.23471
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.23709
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.23709
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.23471
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.23471
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.23709
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.23471
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.23709
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.23709
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.23709
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.23709
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.23709
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.23471
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.23709

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.23709
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
PCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.23709
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.23709

Audio Capture Sources:
Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.23709

WDM Streaming Capture Devices:
HD Audio Microphone,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

WDM Streaming Rendering Devices:
HD Audio Headphone,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
HD Audio Speaker,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Audio Renderers:
Headphones (High Definition Aud,0x00200000,1,0,quartz.dll,6.06.7601.23709
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.23709
DirectSound: Headphones (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.23709
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.23709
Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.23709

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0
6 Likes
2

I have the exact issue. After 8.1 came out, my game now runs at 20 FPS apposed to 60-50 FPS. I’ve uninstalled all my add ons and followed the same steps. Game is really hard now to enjoy… I hope there’s a fix for this soon. (I’ve always played on the lowest settings)

6 Likes
3

Yup, the game is running like hot dog turd for me too. I’ve crashed twice already. Can’t do dungeons in case I’m HECKed during it. I have a great rig, so this shouldn’t be happening.

4 Likes
4

I don’t understand what’s happening either, I am recommended fair/low settings and before the patch I used to play High+ with 70-90 FPS now I have like 10 FPS on that. Anyone know what the heck happened?

2 Likes
5

You guys have your OS fully updated with the system drivers as well? Try to launch WoW in compatibility mode for windows 7 and as administrator.

6

Bear in mind some people are restricted as to which drivers they can run depending on their OS and GPU. I run a GTX580 which cannot use the latest drivers as Nvidia stopped supporting it in the new drivers, Previously got 100+ FPS at 2560x1080 now only 30ish and GFX card is overheating. Was fine before 8.1.

Think I have found a fix, well worked for me, go to System, Advanced, there is a drop down box labelled graphics card, change from Auto Select to your graphics card. My FPS just went from 40 to 123 with that one change!

1 Like
7

My card is still supported and has the latest drivers, thankfully. It did not help, however.

Tried this! It didn’t help. Glad you got yours fixed, however.

2 Likes
8

Wow don’t see my graphic card.

9

I am having the same issue. I am on Direct X11 and a relatively old Nividia card, but still was 70-80 fps before patch, now I am up and down with it sometimes dropping to below 1!

3 Likes
10

UPDATE:

Had several live chats with the support people today. Reinstalled my drivers, twice. They had me defrag, run a memory check, use diagnostic tools etc. Overall I’ve rebooted my system about seven times and… No luck. Nothing they’ve had me do has helped or come up as problematic. Couple this with the fact so many of us are having this issue, is it still fair of them to assume the problem is on our end?

My system is not old, and easily meets the minimum specs for this game. I’ve been running 8.0 at 90 fps and now it runs at 20 after 8.1. The patch is the only that’s changed and every other game I own runs smooth as butter. It’s time Blizz admitted fault.

UPDATE 2:

Contacted nvidia and went through all the diagnostics with them, doing pretty much everything Blizz had me do and, surprise! They found nothing wrong but my game still runs at 20 fps! Curiously enough when switching to my onboard graphics I get 30 fps, which is super odd because my onboard card is vastly worse than my nvidia card!

So everything works fine for all of 8.0. Then 8.1 comes out and my nvidia card can’t handle it. Manufacturer says everything is fine my end so… What next, Blizz? Gonna optimize your game better? I understand 8.1 came with some graphics updates but surely not enough to tank my fps by 70? It cannot be my problem when so many of us are experiencing this and the company who made my rig say my rig should be running this game fine.

UPDATE 3:

Live Chat guy had me do about 10 different other forms of troubleshooting and my card is working fine, and none of the things we did helped in the least. I was told it’s not a known issue at this time but they are going to investigate, but unfortunately there was nothing more that could be done. I encourage you all to send your dxdiag and msinfo to Blizz so they can collect more data on the issue we’re all having.

FINAL UPDATE:

So after uninstalling my graphics driver, again, but this time grabbing an older version, and still not regaining my beloved FPS, as directed I contacted support once more. This time, unfortunately, they had no fixes for me to try. HOWEVER! And this is a big “however.” This is now a known issue that has been reported by enough people for them to launch a proper and thorough investigation into it. Apparently it’s more common for people using nvidia but AMD users are also suffering. Remember to send Blizz your dxdiag and msinfo to help them figure out what’s gone wrong! Looking forward to the updates I was promised from the support team. If they choose not to update here I will copy/paste what they send me via ticket.

6 Likes
11

While I don’t see a decrease in FPS myself (if anything it went up) I saw this and figured it might be worth noting this patch did drop my recommended settings down similarly all of a sudden. In my case, luckily my FPS isn’t actually impacted poorly even if I bump things back above the recommended settings, but it might be related somehow. Maybe useful knowledge for the devs?

12

same issue shere had 100 fps before patch now even on 1/10 settings when i get in raid and start the bos i drop to 6…

4 Likes
13

So! I’ve been talking to NVIDIA the last few days about it and got this reply, after trying out everything they could think of, and then they left me for a while while they researched deeper into the issue:

"Hello [redacted],

Thank you for the update and trying the suggestion, this does not seem to be an issue with your video card but the game itself after the last patch.
Hence, I would suggest you to please contact the game support and seek advise.

Best regards,
[redacted]
NVIDIA Customer Care"

NVIDIA informs me that there is indeed a problem with the latest WoW patch and it’s out of their hands. With this new bit of information in hand I contacted support once more. Here was the response:

Hello [redacted],

Thanks for the update. We will continue to investigate this issue on our end. Most players that contact us with this problem are running the game on hardware that doesn’t meet minimum requirements for the game. It is also true for your case. GeForce 840M is considerably lower in performance than the GTX 560 listen in system requirements:
[system requirements link]
[gpu benchmark comparison]

If the issue is indeed on our end then I assume it could be either a bug or compatibility issue with some hardware configurations. If developers confirm it is a bug then they should be able to fix it. But if its compatibility issue with hardware that doesn’t meet system requirements then I can’t guarantee that they will be able to resolve it. We will have to wait and see.

Regards,
GM [redacted]

So my card that’s ran this game at 90 FPS all expansion now suddenly runs it at 20, and it’s because it doesn’t meet the system requirements? This also fails to explain why I am able to run the game at about 30-40 on my awful onboard Intel 5500 GPU - because surely if it WAS a system requirements thing, a worse card would run the game worse and not better. The GM also said that it’s mostly affecting players with hardware that doesn’t meet system requirements… Which means it’s also affecting people who have hardware that does… So obviously it isn’t an issue with our hardware.

Blizzard’s inability to admit fault is getting on my nerves.

10 Likes
14

Hi there! :smiley:

Glad your thread got some attention, might get blizz’ response going.

I’ve tried running WoW on my old laptop which could barely manage 20 fps in Dalaran… it’s running WoW “fine” with 30-40 ish fps in Bfa zones…
And that laptop is shiiiiz…

15

I feel like the GM that told you this , basicly told you that they didn’t optimize at all for hardware below their minimum requirements. Why would i upgrade my pc if i was able to run wow with 70-80 fps in dungeons and 30 in raids? I found that a okay experience.There is no excuse for the game being able to run at 80 fps prepatch , to 20 fps after with constant drops to 1fps for a enormous amount of time.
I have a gt740m card for refference.

16

The thing is, I don’t think the optimization is even the problem here.

Most players that contact us with this problem are running the game on hardware that doesn’t meet minimum requirements for the game.

Therefore, there are players with this issue who are AREN’T below system requirements.

1 Like
17

Considering these forums are seldom looked at seriously , would you advise me i post somewhere about our issues? I feel like i should voice my problems before my gametime expires tommorow

18

Submit a ticket with your dxdiag and msinfo attached, go for Live Chat for better responses than the ticket system itself. The more information they have available the easier it will be for them to fix this - but that will first require them to admit the fault is theirs, which they still haven’t. Other than that, there’s always Reddit. That gets views.

19

I had the same problem. Logged out, quit the game. Deleted all ElvUI settings (in case you use it). It fixed a fair bit. I’m stilling have issues though.

1 Like
20

im running the same graphycs cxard same issues