We’re aware that some players are currently unable to use character services (such as a faction change), or restore their character on a MoP realm that has been locked.
This is temporary measure that was set in place to prevent new character creation, and is currently working as intended. Game masters will be unable to assist with these at the moment.
Our developers are planning to unlock these realms soon:
You can also find more information about what is happening on MoP Classic here:
