I started my adventure on wow retail at the end of august.
after completing the tutorial on the island, I arrived in orgrimmar and started by taking a random quest, the battle for azeroth campaign.
when I reached level 20, I paid my first monthly and went on until level 70 completing all the chapters of the 3 maps, the entire campaign concerning the war between horde and alliance, and I stopped in nazjatar when it asks me to farm 2400 points with the liberto (I’m not farming because it really requires a lot of days being able to only do 100 points a day with the quest on the bulletin board… often it doesn’t even appear).
at a certain point, to see the final stages of the zandalar story, after completing the “zandalar forever” archive, I had to bring my reputation with the zandalari to 12000. so I farmed the dailies to be able to see the ending and hope to solve the problems that I will list shortly.
after having roughly concluded without this last part BFA and the storyline of dragonflight, i decide to buy war within completing it completely too. the desire to deepen the lore and characters becomes so much that i decide to replay using two addons (btwquests and tomtom), all the storylines starting from burning crusaded onwards.
so i start to complete first TBC, then WTLK (playing the final raids at the end for the closing videos of the campaign), and then cataclysm…
here the first problems arrive. btwquests inside cataclysm inserts both the new maps of the campaign and the reworked ones of azeroth. so i ask for help from chatgpt who helps me to identify which are the cataclysm maps to explore and so i start from the underwater one. everything goes well until i get to monte hij’al. arrived on this map, i find dozens of monsters and magni on a terrace that stares at a sea monster in the lake. all around i see only demons and no npc that give quests. after a thousand attempts, i discover that by going to the heart of azeroth and taking a quest related to that area, i could start and finish a mini adventure that would have freed that area bringing it back to its normal state. so i start the story talking to ysera and companions and i move on.
i thus approach the last map… in orgrimmar i start the story, and the quest tells me to go to the throne room of the horde to talk to a certain npc that only appears when i log in and disappears after 1-2 seconds. in that room, i still see sylvanas even though she disappeared at the end of bfa and led me to do the introductory part of shadowlands that i then put aside to follow the story in chronological order and avoid spoilers.
during my adventure in bfa a similar bug had already happened about 2 times. some quests asked me to deliver the final part of the mission to sylvanas, but the sylvanas i needed was not the one still present. she also appeared and disappeared when i logged in. back then thanks to a guild mate, we were able to share his world with the option to synchronize the party, and we completed these two quests. this time with cataclysm this trick didn’t work and all the npc of the entire final quest line are missing.
i wrote 2 tickets to blizzard in english. the first time i was invited to ask on the forum where no one was able to answer me. the second time i sent back several messages explaining the progress and tests done day by day, but i’ve been waiting for an answer for 3 days.
in the meantime my subscription is coming to an end, and i’ve wasted all my time in the game wandering around looking for a solution…i basically threw away half of my monthly due to a problem that depends on an incorrect timeline that can’t be corrected, since chromi doesn’t work at level 80. but why disable this option?
there are players like who don’t care about having super strong monsters. i’m fine with killing them with one shot, i only play the old campaigns to recover the lore and get to know the characters. i’m not the type who likes to move forward without understanding the reason for events. i spent more than 60 euros on a product that doesn’t work and that, unlike games like final fantasy 14, is not only more expensive, but also more unstable and full of unsolvable bugs. until you give retail players the chance to independently fix the timelines regardless of their level in the game (in order to avoid these bugs with disappearing npc), the game will remain a terrible product dedicated only to those who don’t care about the story and who only want to compete in the end game.
i’m really sorry. warcraft was an important part of my childhood, but under these conditions, without decent customer support and a stable and reliable game system, i don’t think i’ll invest my money anymore. i wouldn’t make the purchase again.
sorry for my bad english but i’m italian. i hope you understand. i lose my money and my time for a game that don’t work correctly…optimize your customer support, because it’s impossibile resolve the problem by tickets.