Take the portal from Caverns of Time to Stormwind and after a 30 second load screen I fall through the world and end up in the sea from the coast of swamp of Sorrows and die to fatigue trapped in with invisible walls.
I’ve seen some nonsense since 2005 in this game but this is pathetic lmao.
Whether it is just bad luck on my part I can’t be too sure, but I have experienced a lot of bugs since the launch of TWW, and I’ve also felt that the game has been generally less responsive since the latest patch.
I also fell into the Forbidden Sea as well when porting back to Stormwind.
It really does feel there is a lot of issue that need to be addressed.
Racial acquirement upon login, title grants upon mounting, sometimes talents are missing in the skill book even through you chose them. Portals making you end up completely somewhere else. Massive latency problems.
Most of the QA either left or got fired in the downsizing due to money issues, even though they made record profits for their shareholders.
I highly expect most of the QA is now done through outsourcing companies in India, or they’re just having the developers run through minor things before uploading it to the live servers and allowing us to QA their content.
Things have indeed gone down in terms of the “Blizzard Polish” that they would also brag about.
Think this is the biggest issue in game, the people that run the business have no interest in the product, only that it makes money, specifically for them.
We can blame all the people doing the grunt work ie developers/programmers etc but if the people at the top don’t give a why would employees further down not act the same?
Customer support don’t care about the players. They only care about the paycheck!
If you care about people, you wouldn’t work in a customer service department
Also they fired like 95% of customer support, hense why trying to speak to an actual customer support rep, can take weeks, compared to the hours, like it was many many years ago.
Nothing wrong if it’s something you personal enjoy doing.
I know when I did a little bit of that work, I hated every moment of it. People who say “the customer is always right” has never worked a day in a CS department
I did support for Ragnarok Online.
And the customer is always right in matter of taste.
Once I had a user threathen to sue me personally because I banned his account.
I adviced him politely not to, since I did this as voluntarily work, and the company had an entire department of lawyers at their disposal.