So a friend of mine chose the wrong quest reward after handing in the Onyxia head. Stupid mistake and he admits it’s his own fault.
However, he immediately contacted support and was told there is no way it can be swapped/exchanged etc which is just absolute ridiculous. There really should be a system implemented for mistakes like this, especially as it is classic and only 1 of the rewards is viable for your class.
I still don’t quite know how he managed to select the wrong reward, could be a mixture of English not being his first language and just the stress of irl problems that are currently affected a lot of us.
Sadly that’s him done now, quitting the game over a mistake and a not very helpful customer service team - just a generic cut and paste reply not event he chance to type to a human being.
This post will probably go unnoticed in the void of WoW forums but I’d like to know what other peoples thoughts are, and hopefully it’ll be constructive criticism and not just abuse at the mistake of someone who already feels they have been kicked in the guts.
Well then I hope he enjoys his new trinket. Blizzard is not gonna fix it for him. If he wants that necklace so badly, reroll a new warrior to grab the necklace on.
I don’t think Blizzard have ever been able to change quest rewards you choose wrong. They used to restore deleted items but I have read that they dont even do that anymore.
This is the point I was making - it sucks - but you learn from it and move on
WoW is approaching 16 years old - it will always be around I think - and I’m not aware of any levelling quest rewards that are BiS for a class - so it’s not going to be a gamebreaker
The min/max thing has always confused me anyway
Some lock BiS items don’t even feature on Icyveins or WoWhead - Cap of the Scarlet Savant paired with Eye of the Beast - huge raid damage increase for the lock team - never gets mentioned