Random ban?

I’ve just been hit with a random ban for botting and third party software, about 5 minutes after a confirmation email that I’ve confirmed my account is due to close.

How do I raise a ticket on this?

I’m a bit stark as today was the first time in two weeks I’ve been able to login due to the holidays and I’ve just been met with this? Had a few to drink but I’m guessing my account has been compromised somehow.

Here

https://eu.battle.net/support/en/help

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Grovi was faster, I was going to post that :slightly_smiling_face:

Also read this

Keep the tone and don’t overflow them with tickets

But I wonder if it’s just a mistake or you have pissed someone off, if you have away for 2 weeks

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You might have been hacked you should change your password and get Blizz authentication and scan your PC for keyloggers.

Much appreciated, I’ve raised a ticket. The only other person with access to my account is my father who’s used my main on a few character for dungeons, no one else, the account is linked to my work email so it’s all secure. Thought it was a scam for my ID at first but it’s legit?

You’ll know when they answer it.

Scam emails are very well made these days

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Brilliant.

They don’t like account sharing unless its a minor with an account.

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I thought this got cleared up a while back, where people who moved around often, which is the case of myself as I play off a laptop and travel to various locations.

You’ve just admitted account sharing. You’re ‘stuffed’.

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Yeah. My bud has been hit with the same, it’s a 6 month ban for third party botting not the week I initially thought it was.

Is this a banwave on bots and a few of us have been falsely caught?

I also got baned on the german forum for 1000 years!!! But thats another story :sweat_smile:

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Until you look at the email and links and see that they point nowhere to anything that looks close to a legit website.

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If you get a mail that asks for ANY of your account information, it’s a scam. Blizzard knows every detail regarding your account and would never ask for details about it.

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Yeah you, but not your dad.

I mean this is literally using my account on his computer whilst in my presence? A few months back when he was making his first character. Is that a potential 6 month suspension?

Fine if so, a bit extreme but doesn’t explain my friends also recent ban for the same reason as my own.

Account sharing is forbidden that’s a fact you shouldnt have given your father your acc info that’s what got you actioned.

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Well that seems all rather extreme, if that is indeed the reasoning for a 6 month ban. That doesn’t explain the reasoning being third party programmes and botting though.

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Ok so it seems I am not the only one…

The same happend with my account one hour ago. Never used any cheats/bot/whatsever and now my account is suspended for 6 month and I have absolutely no idea why.

Do you run any additional programmes other than curse with WoW.

I have Steam, GOG Galaxy, Twitch, Discord and Firefox. Trying to see any common pattern.