Is anyone getting screen freeze and lockups ?
It’s getting more frequent. It was absolutely fine till I updated driver
Then it started happening (start of this year)
I’ve rolled back the driver which sorted it for a few days
Now it’s returned and happened round 5 in solo shuffle
Is it windows or amd drivers?
Yep Blizzard seems to think its a driver issue but its not, they locked my topic saying its driver issue for some 22.5.1 has been solution for me tho it reduced the frequency of it to once a week maybe at most or once every couple of days, what really helped for me tho is playing world of warcraft on Linux instead.
Anyway if given up on world of warcraft canceled my sub they are not compensating me either despite having payed up to 200 euros on both expansion and 1 year sub.
Im really pissed off, i will follow this topic hoping you may get help if not had a solution yet for 205 days.
I assume you get some minor freezes that recover but at some point it perma freezes while sound keeps going for a while that requires hard reset as the gpu driver wont even time out like it should assuming its a gpu driver issue at all which by the looks of it certainly not cos if it was you be seeing gpu driver time outs instead of freezes.
It is… word for word
This
Really sorry to hear the lack of communication displayed towards you
Hopefully something comes of this
Didn’t realise it was potentially on WoWs end…
Also, i play on two monitors and clicking between them un-freezes it
Sometimes it’s SO often though
Drives me mad
The hard lockups are pure hell though
I will keep eye out on this topic anyway if litterally tried everything, this is 100% surely not a hardware issue i just had this issue with 2 different AMD gpu’s 6900 XT liquid devil 7900 XTX 2 different memory kits 2 different power supplies 1200w be quiet pro 1200 and a evga 1300 g2 the only thing that is left to try is new motherboard and cpu, and by looks of it if you have it and i am aware of 30+ users that have reported same issue there no way in hell this is a hardware issue.
If seen only few reports of similar issues in other Blizzard tittles tho but not had that yet personally.
If you truely wanna test and re produce this issue tho the fastest way to trigger this even multiple times a day is to level new alts from 0 to max level in warlords of draenor timeline just speed run 1 character to day go thru many loading screens as possible, the more the better and eventually you freeze up.
That is the only thing i noticed more loading screens more freezes.
So me with 50+ characters and about more then half at max level lets imagine me doing world boss on every character.
If i do world boss then logout and in repeatably per character eventually i freeze up.
But if i minimize the loading screens it happens less.
If had times before expansion that i leveld a whole bunch of characters due XP boost and i would easily freeze up even 2 or 3 times a day, then i did not for 3-5 days early expansion but eventually i started to see it once a day again.
Since i upgraded to liquid devil 7900 XTX if seen it happen 2 times again it happens less probably cos more vram, maybe there is a vram leak i dont know i am not a dev i do not know how to troubleshoot these issues, anyway if given up im mostly not playing anymore.
And Blizzard has’t given any compensation which annoys me greatly, seriously considering legal action cos their game is simply not playable.
Going to do mythics with groups forget about it bassicly, i will freeze up my group will disband, people will get pissed off, people wont group up with me anymore, assuming im gonna ignore the issue, even then game is simply not enjoyable anymore because of these stupid freezes that Blizzard keeps ignoring for like a year now.
Anyway useful information to know if these freezes happen how often do you go thru loading screen, do you have multiple alts that may make you go thru even more loading screens etc, anyway it probably wont matter its being ignored anyway, cos its easier to point finger at AMD then Blizzard.
Before you changed the PSU did your pc ever turn off and not turn back on again without turning off PSU switch off-on ?
I had that on a Rog Thor 1200… ended up splashing out for a EVGA 1600w and haven’t had the issue since , so maybe it was just my PSU but that Thor should be bullet proof and it was 1200watt?!
As someone who was up until very recently doing a lot of arenas
I’m completely stuffed then
No random reboots or shutdowns whatsoever and on linux i could play for days no issue, exclusively happened on Windows.
edit: gladly answer all questions you have, but i do not think you find any solutions, trying linux may be worth a try tho but it should just work on Windows.
edit: crazy things if tried for weeks
Memory testing overnight night after night no errors
CPU testing overnight for like a whole week no results.
GPU testing overnight and playing other games no issues.
Different PSU
And after upgrading GPU still same issue, next year i will upgrade motherboard cpu and memory probably but i wont bother to renew just to test if game finally runs fine, i already know the results.
Not saying you should not bother, but honestly what i would do in OP position just play other games and you will quickly find out if its hardware issue or not.
I had huge FPS issues 2 days after patch 10.1 release, which came with an AMD driver update. The most recent AMD update, on the 23rd of May, completely solved my issues in-game; was having 1 FPS walking around Valdrakken.
Yesterday, during college, I saw I had a Windows update, which I installed. I tried playing in the evening and was back to having the same issues. Long as* loading screens, 1 FPS in Valdrakken, being unable to play.
I tried uninstalling the Windows updates, but for some reason 1 of them stays installed. I even tried uninstalling in safe mode, but the Windows Update settings aren’t available for some weird reason.
So for me, it definitely was an AMD issue - as the new AMD update solved it completely. But the Window’s update surely has impact as well, as I read everywhere that such updates can completely tank your computer’s performances.
If Windows Update is overwriting your drivers try this
Either install DDU which should have anyway and go into DDU options and disable Windows Driver Updates from there
Or if you on Windows 10 or Windows 11 pro do win+r run gpedit.msc then navigate to Administrative Templates > Windows Components > Windows Update > Manage updates offered from Windows Update > Do not include drivers with Windows Updates enabled
This way you are in charge of what drivers are installed, if AMD starts releasing optional drivers again and they give you issues then go back to the recommended driver.
Anyway like mentioned before any driver gives me same issues except in linux.
I don’t think the update is “overwriting” my drivers, but I don’t really have that much technical knowledge.
I have DDU installed, which I tried using the last time I had these issues (from patch 10.1 onward to the newest AMD update). But this doesn’t allow me to uninstall a Windows update, does it?
I have automatic updating off in Windows, it was my own decision to install it - unaware of these possible consequences. Being unable to uninstall 1 of the 2 makes me, in hindsight, regret downloading the update. It says “uninstalled” after clicking uninstall in the update history, but reappears in the list whenever I reopen the uninstall update list.
Did you play on Windows 10 or 11? And did that last AMD update completely solve your FPS issues as well?
Windows Drivere Update especially on 6000 series giving lots of issues and installing a unstable pci bus driver along side the drivers as well if windows driver updates are enabled that does not exist with 7900 series drivers currently, which is why i recommend disabling windows driver updates
My issue is exclusively on Windows so windows 10 and 11 not on linux
Im no longer playing, game is not stable and has’t been for least a year while i reported issue first 206 days ago.
both screens would freeze audio would keep going if i have usb stick and plugged it in would play hardware detect sound least once but after it would do nothing, while not responding to any input.
If you are using an older AMD driver for whatever reason, Windows will replace it with a new one behind your back and sometimes you won’t even notice because your screen will only black out for a second without any kind of a notification while connected to the internet.
I’m still using 22.5.1. and while newer drivers may work flawlessly with wow, they bring a ton of other issues with browser and media players, and in my case it is massive screen tearing during video playback.
Search for WUshowhide, it will allow you to manually block the graphics update. First clean your PC with DDU and start this app immediately after you restart, you’ve got about 5 minutes before Windows does its own thing. Afterwards you install whatever version of driver you want.
It can do this while you are gaming as well which should obviously not happen but it does, i still remember some one asking for help on r/AMDHelp and after he rebooted he could no longer acces radeon software, indicating that he’s blackscreen was triggered cos of Windows replacing gpu drivers, which was big issue for 8+ months from 22.5.2 all the way to 2023 first driver issues went away was 23.2.1 atleast in my case, anyway all the drivers before 23.2.1 are all broken not worth installing not even 22.5.1, good thing i can not install them personally.
On paper these drivers are all broken but few tweaks they used to be more stable atleast before 23.2.1 came out.
Anyway back on topic this is what would happen for me for example.
It would usually freeze on stuff you open up like man or talent calculator or just after loading in new area not always right away, like when flying into a cave or getting out of a cave where fps sudenly go’s from 130 all the way to like 300 suddenly, but even if capping fps to 130 this would still happen.
Im not sure if OP has exact thing but it sure sounds like it.
I’m still reluctant to update myself. I try out a new version every couple of months but it’s probably an issue with dual screen display which they can’t narrow down and it’s being dragged along for the last 14 months.
If you’re only playing games on bnet, I assure you 22.5.1. works perfectly fine and performance in wow is about equal as is with a driver from few days ago.
You might have difficulties starting up Diablo 4 and a notification about how your drivers are out of date will keep nagging you each time you press play, but after the third try it will launch the game and run flawlessly.
You cannot install 22.5.1 on a 7900 series or newer card that’s the problem atleast for me, but even before i upgraded i would still freeze up least once a week on 22.5.1 so that is not viable solution i also play more games, so its not good idea to stay on older drivers, this is something Blizzard Microsoft and AMD have to look into and fix cos its probably something that requires fix from all of them, as this is not an issue with linux.
As a small update
I’ve had these system lock-ups without WoW being open or running
So sadly, it looks like an issue with windows or AMD
It has occured in sleep mode
It has occured while locked
It has occured while browsing the internet
I think it’s probably related to AMD truth be told, as I have a Intel / RTX 3080 build as a workstation and it has never happened on it. Ever
Such a shame for AMD sponsored tittle to be unplayable and for even Blizzard to not care.
Game works fine on my AMD-system.
My GF have had alot of issue with a AMD GPU or at least we though it was. After testing over and over again i could not make the GPU crash in any stress test. Yet still wow would freeze up, Bluescreen, spontanous restart and all sort of things and it could be all random. One week fine other week several crashes on a day.
If you run a AMD CPU like say Ryzen 5 3**** or 5**** and run the ram above 32000mhz (XMP) then its an overclock and out of AMD verified supported speed. Some motherboards don’t set the correct SoC voltage for that overclock to work, meaning you have to set it manually. On gigabyte boards is it called vSoC and the sweet spot should be 1.15V. NO HIGHER THAN BELOW 1.3V! as anything above can damage your CPU
After setting SoC to 1.15 manually things got stable
GF runs on the lates Adrenalin 23.5.2 and use dual monitor. One 60hz and one 164hz
Her PC spec:
CPU: Ryzen 5 5600X
MOBO: Gigabyte Auros Ultra X570
GPU: Strix 5700XT
PSU: Corsair RM 750W
RAM: G.Skill 3600Mhz
SSD: 1TB NVME Adta XPG
switched the game to dx11 a few days ago and haven´t had a freeze since.
I’ll check some of the settings in bios, think my ram runs at 3600mhz as it’s corsair dominator got 64gb
I’ll check the SoC Volt though and see if I can get any information on the AMD community site. Yet to make a post there as I’ve been ridiculously busy / mental fog
My main specs are
Rog Strik x570-E
CPU AMD 9 5900x
GPU RX 6950XT Toxic Sapphire LC
PC should be more than fine, just temperamental freezing 